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natwest charges ages ago

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Natwest chased me and chased me for ages for money for charges which I owed them (which was not my fault) they were charging me for a "gold account which I never asked for or signed for! They was charging me £6.00 a month for it so obviously I kept going overdrawn as i never knew this was comming out. They sent threatning letters then sold me on and shut my account, I was sold on about 7 times. I have now had a letter saying that my account will be re-opened if I jut pay what I owe. My account has been shut down for years now, can they re-open it just like that? Also if I want to claim all the charges back that I have paid them, can I do it so many years on???

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They cannot reopen it without your permission. As for the earlier unfair charges, you can go back 6 years, so sending them a SAR will give you the data you need to identify the chareges and formulate your formal request for a refund of charges that were unjust.

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