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    • I think it is only fair to make a suggestion - which can be freely disregarded and perhaps this is splitting hairs.   13. Furthermore, as per another letter dated 30th July 2021, the Claimant wrote, ‘Should you fail to accept our offer of settlement then we will proceed to Trial and bring this letter to the Court’s attention upon question of costs in order seek further costs of £220 incurred in having to instruct a local Solicitor to attend the hearing in conjunction with the amount claimed on the Claim Form.’ I find this an extraordinary statement given the Claimant knows legal costs are capped at £50 in accordance with CPR 45.2 (Table 1). The fact the Claimant made no reference or justification for seeking legal costs above this cap - despite being legally trained - leads me to believe the letter was instead a deceitful attempt to intimidate the Defendant into payment rather than a justified claim for costs. I believe this omission, be it negligent or deliberate is evidence the Claimant has acted unreasonably towards the Defendant and the Defendant is therefore justified to make their own request to the court in accordance with CPR 27.14 (2) (g) to award their full costs outlined below to be paid by the Claimant.
    • Hi!   One point I forgot to mention in my first post, I was sent home after the first anniversary of the "First Written Warning" over the "soldering iron accident" that occured April 2020, and at the time I was sent home on enforced sick leave, the "two–shift coronavirus" shift system had ended and we were all back to being employed normal daytime working hours with everyone in attendance!   I did ask my manager/H.R. during the meeting of 26th May 2021 at which I was sent home, was this being considered a disciplinary matter again and I was assured, both verbally and subsequently in writing, that it was NOT, they called it "safeguarding!"   I have sent regular fit notes to my manager by way of my colleague Steve, who as mentioned, works at the same employer doing identical work to me, and will be collecting another note from the surgery tomorrow!   (As regards the c.v., I have had both vaccinations and during a recent admission to Walsall Manor Hospital about two months ago for mild pancreatitis, was tested again for c.v., which I assume came back negative as nobody came running about after me!)
    • Yes I see that under CPR 45.2 Table 1. While the court has the authority to cap the costs, I'm not sure that means the claimant is obliged to claim in accordance with table 1. It is simply that whatever they seek is likely to be capped except in the circumstances you state. VCS likely see it as a free bite of the cherry to claim £220, after all the defendant may - although probably not - act unreasonably and their claimed costs may - although probably not - get awarded. Anyway minor point and unlikely to affect the outcome - good luck.
    • Yes, legal costs are capped at £50 for the amount VCS are claiming.   They could only be awarded further costs if the judge decided the OP had behaved unreasonably in litigation.
    • Hi!   I work in Aldridge repairing industrial electronics PCB's.   In November 2019 I found I was starting to have difficulty with the vision in my right eye, that started off as distortion of vertical lines, and over the next three months this gradually got worse, until, February 2020, the vision in my right eye had got hazy to the point where I felt it was no longer safe to drive my car and I gave the car key to my friend Steve whom I live with and who works for the same employer as I do, doing an identical job to me.   I went to see my optician in March 2020 who examined my eye, she said she couldn't examine it properly and referred me to the Opthalmology Department of Walsall Manor Hospital.   By then the c.v. nonsense had set in and it was September 2020 before I got an appointment to be seen and after a detailed slit–lamp examination, it was decided to attempt to treat my right eye with YAG Laser Capsulotomy on the December 15th 2020.   This procedure was unsuccessful and I was advised at a further Appointment on 7th May 2021 that Walsall Manor were unable to treat my eye and were referring me to New Cross Hospital for a more major consultation, which I am still waiting for.   On 26th May 2021 I was called to a meeting upstairs at work with my immediate manager and HR via video, and told I was being sent home on enforced sick leave until after my eye was operated on with the more major operation.   I have been off work since 27th May 2021 and my manager and H.R. are refusing to allow me to return to work and I have exhausted my company sick pay.   At the meeting upstairs at work I stated that I felt I had adequate vision in my left eye to be able to do my usual duties and there was no need for me to be off work, but this was brushed aside!   How do I stand when, as in a case like this, where the manager/employer forces me to take a long and continuing sickness absence with no idea of how long it will go on for?   I do not know when New Cross Hospital will write to me regarding a consultation for the more major surgery my right eye will need!                
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Jezmond Vs Egg


Jezmond
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Sent DPA off.

 

T-minus 40 days and counting.

Pay Back time - literally

(Time + Effort) - (Unlawful Bank Charges) = my £££££

 

HBSC - DPA Sent (4/4/06)

Egg - DPA Sent (4/4/06)

Morgain Stanley - DPA Sent (4/4/06)

Mint - DPA Sent (4/4/06)

American Express - DPA Sent (4/4/06)

BarclayCard - DPA Sent (4/4/06)

Co-Op - DPA Sent (4/4/06)

MBNA Vigin - DPA Sent (4/4/06)

 

Phew !!!!!!!

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Good Luck. The hassle I had with Egg is detailed on a different thread - but keep at it - its worth it.

HSBC, FS £100

Hfax Credit Card Full Settlement £330

Lloyds FS £503 (had to do moneyclaim + allocation questionaires

Halifax Full Settlement £979

Lloyds Credit Card Moneyclaim raised.

 

03/05/06 Fraud case with Egg resolved after 2 1/2 months!, full refund of fraud amount+interest+charges (£1060). Apology and cheque for £300 - BBC Working Lunch helped scare them into action.

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  • 2 weeks later...

Just recieved a letter (Your Data Subject Information Request (DSIR)) asking for me to prove my identification?

 

I find that amazing since the address they send my statements to and the address that has been registered on there system for over 5 years is the address i asked them to send the data to????? Bonkers!

 

 

Identification:

A bank, building society or credit card statement.

A store card statement

A utility bill

 

Shall i send them one of my egg statements!? lol Better not since that my also add to delays.

 

What the DSIR letter does say:

 

"What information will be included in the Data Subject Information Request?

You will recieve a copy of all personal data we hold about you on our computer or paper files, along with a set of explanation notes. This data may include, as applicable, the following products:" blah blah

 

So that all sounds very promising, until i read....

 

"What happens now?

Once we have recived your identification document we will begin processing your request. We will provide your data within 40 Calendar days of recieveing your completed form and fee"

 

What bloody form!!!!

Pay Back time - literally

(Time + Effort) - (Unlawful Bank Charges) = my £££££

 

HBSC - DPA Sent (4/4/06)

Egg - DPA Sent (4/4/06)

Morgain Stanley - DPA Sent (4/4/06)

Mint - DPA Sent (4/4/06)

American Express - DPA Sent (4/4/06)

BarclayCard - DPA Sent (4/4/06)

Co-Op - DPA Sent (4/4/06)

MBNA Vigin - DPA Sent (4/4/06)

 

Phew !!!!!!!

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Guest Lueeze

They have done this for others too! Call them and ask them for the form, as they obviously forgot?? to include it.

 

Remind them on the phone and when you send the form back that they have to comply within the time limit from when they had your letter and payment.

 

They are being very difficult, but its easier to just fill it in and get it sorted TBH!

 

Good Luck

 

Lou xxx

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But what is on the form?

Pay Back time - literally

(Time + Effort) - (Unlawful Bank Charges) = my £££££

 

HBSC - DPA Sent (4/4/06)

Egg - DPA Sent (4/4/06)

Morgain Stanley - DPA Sent (4/4/06)

Mint - DPA Sent (4/4/06)

American Express - DPA Sent (4/4/06)

BarclayCard - DPA Sent (4/4/06)

Co-Op - DPA Sent (4/4/06)

MBNA Vigin - DPA Sent (4/4/06)

 

Phew !!!!!!!

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Guest Lueeze

God knows! I dont have an egg claim, best asking/searching the egg forum, but people have heard of it before!

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This is all crap. All they need for identity verification on a DPA request is your signature.

 

EDIT: This may not be correct ) i have since seen differing views on this.

 

I don't believe the form rubbish either. Do what I did - send them a message using the secure messaging on their site. This definitely identifies you as you have to be logged in to your account.

If you found this post useful please click on the scales above.

 

Egg - £400 - Prelim sent. On hold.

Mint - On the list Est £800

GE Capital - On the list (3 accounts!) Est £4000

 

MBNA - £545 Prelim sent 13/11/2006

LBA sent 1/12/2006

£350 partial payment received 18/12/2006.

Full settlement received 20/1/07

 

NatWest - Est £4000 not incl interest

Data Protection Act Sent 10/1/07

Statements received 24/1/07

Prelim sent 3/2/07

Full Settlement received 22/2/07

 

The contents of this post are the sole opinions of The Cornflake and not necessarily the opinions of any other members of this group. They do not constitute sound legal or financial advice and if in doubt you are advised to seek advice from a qualified professional

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Guest Lueeze

Im afraid, Egg use this to stall, but it is legal, and they can do this! I suggest complying with it as soon as you can, so you dont have further delays.

 

Lou xx

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i sent egg an email through online banking and got my copy statements within 10 days, I have since had the no can do letter and now I am filing my money claim.

Only direct action by the masses will work....

 

Look at all successes they have never come from negotiation!!!

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Just posted this through online banking:

 

FAO Jenny Gordon / E. Ewell

 

With the regard to your request for identification for the DSIR, i believe my signature in my previous letter should be enough for the DSIR request. Also the documents you asked for(Identification - statements) i believe to be delay tatic and as such will be reporting this incident to the OFT. Also i would like to point out that the address you should be sending the documents to is the one that is reqistered with egg and is were egg send my statements.

 

My letter dated the 8 May asking for DSIR still stands and from today you have left 30 days to comply with my request and counting.....

 

Also the letter you sent mentions a form to fill in, there was no form provided (Another delay tatic?) nor do i believe i need to fill in a form.

 

Please accept this secure message as proof of who i am and that the requested for the DSIR documentation is legitimate.

 

I look forward to reciving the requested DSIR documents.

 

Regards

 

Jeremy

Pay Back time - literally

(Time + Effort) - (Unlawful Bank Charges) = my £££££

 

HBSC - DPA Sent (4/4/06)

Egg - DPA Sent (4/4/06)

Morgain Stanley - DPA Sent (4/4/06)

Mint - DPA Sent (4/4/06)

American Express - DPA Sent (4/4/06)

BarclayCard - DPA Sent (4/4/06)

Co-Op - DPA Sent (4/4/06)

MBNA Vigin - DPA Sent (4/4/06)

 

Phew !!!!!!!

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Did you send your £10 ???

If you have found this post (or any other post) useful ensure you click on the scales in the top right of that post to give credit where credit is due.:D

 

DO YOU HAVE A WEBSITE AND WANT TO PROVIDE A VALUABLE LINK TO THIS FORUM ? Go to this thread:-http://www.consumeractiongroup.co.uk/forum/showthread.php?p=52854

 

As ever, with (I believe most if not) all advice given on this website, I am not qualified to give any advice and you are duly warned that any decisions are your own decisions made on your own account and no liability will be accepted for any advice followed ! Use your own judgment.

Seek advice of a qualified, insured, professional if you have any doubts.

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Yes i sent a cheque with the original DPA request. They have cashed it as i can see on my bank statement.

Pay Back time - literally

(Time + Effort) - (Unlawful Bank Charges) = my £££££

 

HBSC - DPA Sent (4/4/06)

Egg - DPA Sent (4/4/06)

Morgain Stanley - DPA Sent (4/4/06)

Mint - DPA Sent (4/4/06)

American Express - DPA Sent (4/4/06)

BarclayCard - DPA Sent (4/4/06)

Co-Op - DPA Sent (4/4/06)

MBNA Vigin - DPA Sent (4/4/06)

 

Phew !!!!!!!

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Egg response via online secure mail:

 

To ensure you get the right answer to your question, I've passed your message on

o our Account Servicing Team. I've asked that they contact you shortly.

 

Thanks for your message.

Pay Back time - literally

(Time + Effort) - (Unlawful Bank Charges) = my £££££

 

HBSC - DPA Sent (4/4/06)

Egg - DPA Sent (4/4/06)

Morgain Stanley - DPA Sent (4/4/06)

Mint - DPA Sent (4/4/06)

American Express - DPA Sent (4/4/06)

BarclayCard - DPA Sent (4/4/06)

Co-Op - DPA Sent (4/4/06)

MBNA Vigin - DPA Sent (4/4/06)

 

Phew !!!!!!!

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  • 4 weeks later...

Sent another secure chaser email.

 

As i still have not recieved any of my statements, nor a reply to my last email asking with this form is.

Pay Back time - literally

(Time + Effort) - (Unlawful Bank Charges) = my £££££

 

HBSC - DPA Sent (4/4/06)

Egg - DPA Sent (4/4/06)

Morgain Stanley - DPA Sent (4/4/06)

Mint - DPA Sent (4/4/06)

American Express - DPA Sent (4/4/06)

BarclayCard - DPA Sent (4/4/06)

Co-Op - DPA Sent (4/4/06)

MBNA Vigin - DPA Sent (4/4/06)

 

Phew !!!!!!!

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sent my proof of ID off two days ago. Got letter through today telling me that they are now in the process of retrieving the relevant information and will send it to me within the next 40 callendar days.

 

P.S the letter arrived open or it had never been sealed.

alexthekid

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I had confirmation yesterday the ID was not required if using secure messaging to request it. Of course statements haven't arrived yet but the did say 4 -5 days.

Egg Data Protection Act Statements arrived. On hold.

 

Halifax - Moneyclaim £3100

 

Amex to Remove Default - acknowledged didn't issue correct documents - default removed :) . £135 paid in full without Court

 

I'm on a roll now :rolleyes:

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Who did you get that confirmation from ? Was it in writing ?

If you have found this post (or any other post) useful ensure you click on the scales in the top right of that post to give credit where credit is due.:D

 

DO YOU HAVE A WEBSITE AND WANT TO PROVIDE A VALUABLE LINK TO THIS FORUM ? Go to this thread:-http://www.consumeractiongroup.co.uk/forum/showthread.php?p=52854

 

As ever, with (I believe most if not) all advice given on this website, I am not qualified to give any advice and you are duly warned that any decisions are your own decisions made on your own account and no liability will be accepted for any advice followed ! Use your own judgment.

Seek advice of a qualified, insured, professional if you have any doubts.

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Who did you get that confirmation from ? Was it in writing ?

 

I got this via Egg Secure message (took a screen dump as proof in case it went missing like others have reported)

 

I've requested that the 'Data Subject Information' is sent to your home address in the next 4-5 working days.

 

"There is no need to provide identification in a secure message and the system is as secure as a civilian system can be.

 

I trust this helps and if I can be of any further help, please let me know.

 

Regards

 

David Ceney

Internet Customer Services "

 

Does that help?

Egg Data Protection Act Statements arrived. On hold.

 

Halifax - Moneyclaim £3100

 

Amex to Remove Default - acknowledged didn't issue correct documents - default removed :) . £135 paid in full without Court

 

I'm on a roll now :rolleyes:

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Well it certainly answers a lot of questions people have had about secure messaging and ID in respect of these DPA requests with Egg...

If you have found this post (or any other post) useful ensure you click on the scales in the top right of that post to give credit where credit is due.:D

 

DO YOU HAVE A WEBSITE AND WANT TO PROVIDE A VALUABLE LINK TO THIS FORUM ? Go to this thread:-http://www.consumeractiongroup.co.uk/forum/showthread.php?p=52854

 

As ever, with (I believe most if not) all advice given on this website, I am not qualified to give any advice and you are duly warned that any decisions are your own decisions made on your own account and no liability will be accepted for any advice followed ! Use your own judgment.

Seek advice of a qualified, insured, professional if you have any doubts.

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I got this via Egg Secure message (took a screen dump as proof in case it went missing like others have reported)

 

I've requested that the 'Data Subject Information' is sent to your home address in the next 4-5 working days.

 

"There is no need to provide identification in a secure message and the system is as secure as a civilian system can be.

 

I trust this helps and if I can be of any further help, please let me know.

 

Regards

 

David Ceney

Internet Customer Services "

 

Does that help?

 

what is a screen dump ? if its a picture , as I think it is would it be possible for you to send a copy of iy to [email protected] as this could help a lot of people who are having problems with egg .

When you want to fool the world, tell the truth. :D

Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

doubts.

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A screen dump is a copy of how your screen is displayed at that moment (like a snapshot).

 

To do this you press the PrintScreen/SysReq button (this is usually where your function keys are on the keyboard) and then paste the contents into a word document (or whatever software you are using) PC USERS ONLY. (Mac OSx users can use the "grab" facility in applications to do this)

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If its possible to replace your peronal details with XXXX then can you let us have a copy it at the above address please ?

When you want to fool the world, tell the truth. :D

Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

doubts.

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  • 12 years later...

This topic was closed on 09 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

Pay Back time - literally

(Time + Effort) - (Unlawful Bank Charges) = my £££££

 

HBSC - DPA Sent (4/4/06)

Egg - DPA Sent (4/4/06)

Morgain Stanley - DPA Sent (4/4/06)

Mint - DPA Sent (4/4/06)

American Express - DPA Sent (4/4/06)

BarclayCard - DPA Sent (4/4/06)

Co-Op - DPA Sent (4/4/06)

MBNA Vigin - DPA Sent (4/4/06)

 

Phew !!!!!!!

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Please

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That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

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