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Vodafone 18 Month Contract


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You have been misled by the salesman and were sold a contract that you did not require. I doubt very much that Vodafone will simply swap you to a 12 month contract, so it looks likely that you will have to cancel the existing one and restart on a new 12mth contract.

 

You should not be put to costs by this and should not be required to pay for any airtime/calls that you have not used. Be sure to state this in your letter to them.

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Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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The reason why you were pushed to the 18 month contract is his commission is greater and the cost of the phone is reduced further... it may have been £49.99 on a 12 month, but 'free' on an 18-month. As for it being 'industry standard' nonsense. There's nothing 'standard' in this industry, and an 18 month contract is simplly the current marketing ploy - O2 are trying to shove business customers onto a 24 month contract. Some 'standard'!

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