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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi all...me Vs Barclays


slimothy
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Just wanted to say a quick hello as i've decided to take on Barclays :-x

 

I've just spoken to them to get an address to write to for 6 years statements. They said they will send them out and debit my account £5.

 

I'll keep you all informed...

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Hi all

 

I'm a newbie and have a quick question. I've decided to reclaim charges from Barclays and have called them in order to get an address to write to for 6 years statements. The girl has told me that there is no need to write and that Barclays won't accept a cheque anyway. She said the statements will be sent out and my account will be debited with a £5 fee.

 

Have I done this wrong as everyone else seems to have sent the S.A.R letter to request statements.

 

please bear with me....!

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If you have a look around the site, most people would suggest that whatever you can get in writing, you get in writing - that way if they fall foul of the SAR, then you can show your letters and anyreplies you have had. Although phoning is a good way to bump them along, it isn't the suggested way to track your case with them.

 

You have to assume that it will go to court, and in which case, you want to be able to show you have done it all by the book!

 

Peter

Sign my petition to the Prime Minister here:

PETITION

Thanks

Peter

 

!!!WON!!!

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my account will be debited with a £5 fee.

I would query this, I have done the same thing and got my data free of charge, okay they were not in statement form, they still hold the info you need.

If they dont refund you the £5.00 add it to your charges, get it back that way.

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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  • 2 months later...

right, here's my overdue update...

 

22/01/07 - SAR Sent

6/02/07 ish - Statements recieved.

1/3/07 ish - Prelim letter sent requesting payment of charges totalling £2815

11/3/07 - letter recieved 'i am sorry...we're looking into it...blah blah.'

27/3/07 - LBA sent due to no further correspondence from Barclays

 

Today (10/4/07), rang the number on the last lettter to see whats happening before i file a claim. I was told by a very nice lady that a letter was sent on the 6th April which i should recive tomorrow. She said they had been working all over Easter to catch up with the backlog of claims, getting paid overtime. Everyones a winner!

 

Anyway, she proceeded to read me the contents of the letter which offers £1600 as a full and final offer. Upon receipt of the letter i will send a rejection but accept the £1600 as part payment which I presume they'll refuse. I'll give them 7 days to hear from them before I start a claim.

 

I'd appreciate it if anyone has any comments to make or observations, good or bad!

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How come everyone is getting some sort of offer, i have not heard a thing since i received my sar's i have now submitted my MCOL.

Maybe they just dont like the sound of my name.

 

Good offer for you though, although i agree i wouldnt accept it,.

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Oh My did you get out of the wrong side of the bed today !!! LOL

 

:) :)

 

Thanks for the hugs i feel so much better now , babe (my its been a while since i was called that) so now i feel cool too !!!!!!!!!!!!!!!!! LOL

:D

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pmsl.

 

I couldnt have got out of the wrong side of bed, i havent been to bed LOL

 

anyhoo, we're hijacking sum ones thread with our flirting, stop it, im shy.

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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Quick question folks....

 

The settlement offer i recieved is from a Charlotte Burr, Customer Relations Advisor at Retail Banking Customer Relations in Leicester.

 

When I send the rejection letter should i send it to this address as previous letters i've sent to the Head of Customer Relations??

 

appreciate any advice...

 

thanks

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you can send it to Leicester, but there will be a delay if they have to forward it to London,

Saying that, as they are so busy, they may have decided to operate from a 2nd centre.

 

London or Leicester, same result in the end..

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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  • 3 weeks later...
  • 1 month later...

update...

 

Barclays entered a defence. Recieved a Notice of Transfer of Proceedings this morning. It says that an AQ should should be dispensed with.

 

I'm steadily going through oher threads to catch up on what i should do next, there's sooooo many! Any advice fellow claimants!?? I've heard mutterings of letters to advise the judge to throw out the defence due to banks never truly intending to defend, what do you think??

 

Appreciate any advice/encouragement/jd&cokes....:-)

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got another question folks...

 

I called the court today and was told by a rather rude woman that the claim had been forwarded to the district judge. I asked why (not having a clue how courts work) and she didn't expand on it. she just said the district judge will decide what to do with it.

 

Is this normal procedure? Any idea what I should expect from the court next?

 

Thanks again all :)

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  • 2 weeks later...

Hi everyone, hope you're good :)

 

I spoke to the court today and was told a date had been set for the 18th October! I didn't realise it would be so late in the year....

 

Now that i have a date I intend calling Barclays to discuss settling. I realise from other posts Barclays drag things out but does anyone have any ideas how i could encourage an early settlement? perhaps by settling for a smaller sum?

 

I really don't want to wait till October, if they pay up sooner it would make my honeymoon all the more special :D

 

once again thanks for any advice

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