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    • Homer did say not to contact DR+.   If that's all the paperwork you have, sit tight and see if a letter before claim/action turns up. If you get one - and you may not, come back here and we'll help you to write back.    Or if you get more threatograms, let us know and we'll let you know if you need to take any action. In the meantime don't write to anyone and keep any correspondence for now.    HB
    • Hi DX   That is the only info letter I have we can't locate the first letter or original parking fine notification My wife said there wasn't  anything on the car windscreen. Do I ask the DC for the original notification ?   what shall I do just wait until they pursue through court ?   apologies for lack of info  Cancookwill
    • Hello, I've been following this thread and have some experience to share... Stand by for lots of words.   About 6 weeks ago, the engine seized on my car - 10 days before planning to use it for our 2 week trip around the UK!  I searched the internet for companies who could replace/rebuild the engine and get it back to me in time... One company that came up was 169 UK. I called the number and explained my predicament and the chap on the phone (who called himself Lee - I'm not convinced this was his real name) promised that if the vehicle got to him the next day or so, he'd have it done in time for our holiday!. He gave all kinds of reassurances about the types of vehicles they work on, from Porsches etc, even people from Spain taking their cars to him.. All work came through 3rd party websites (how i'd found them too) so you generally wont find reviews.    I was weary going into this, but you got to put your faith somewhere, right? so off it went on a trailer to Essex. NOW... I'd already asked where it would be going and I also tracked it by leaving a mobile phone hidden in the car. Interestingly, the place i was told i'd be collecting it from was not the same place the recovery guy (called Patrick?) told me he was delivering it to..    Anyway, they get the car and straight away tell me that the sump is full of diesel and that my ECU is faulty and its locked open one bank of injectors - causing the failure. All of this is feasible, but it meant that the car would not be ready in time for my holiday  He also tells me the DPF's (i'm sure it only has one, but he referred to there being more) were also completely blocked solid and needed to be dealt with (in this case, drilled and mapped out - which is also illegal) All of these little extras have now taken the cost from £3500 to nearly £5000  - as he was " putting together a special package for me" I tell him ok, i'm now away for 2 weeks so you have a little more time, i'll collect it when i get back.  I call him on the Friday before we travel home, asking how its going... he says "well, we aven't done it.. you said you were gonna be away for 2 weeks" apparently he marked to dairy wrong. So i call him again on the Monday following, I say I want to collect it that Thursday... not unreasonable. He then starts with the excuses that he has loads of guys off sick at the moment etc.. BUT, The car IS in the workshop and the boys ARE getting on with it. I say, OK.. but keep me updated daily as i need to make arrangements to come and get it. Tuesday passes without a word, so Wednesday morning i txt him asking for an update. He called me back around and hour later to tell me that the ECU they sourced for me is also faulty (they tested it before fitting it as they're nice like that) and it has water damage so he has to get another one, but that isn't going to get to him until the following Tuesday - which brings us up to this week.   Everything up until this point has been feasible if not a little annoying, BUT here is where is gets good...  On Sunday i happened to be in Essex on other business so decided to swing by Basildon and see if i could find my car. Knowing where it had been dropped off before the tracking phone died, i had a good idea where to look. And i also had the address of the garage where i'd be picking it up from. Hoping to not find it too easily - after all, it was being worked on on the Monday; Imagine my surprise to find it in the exact location it had been dropped off 4 weeks previously!  I lifted the bonnet - nothing had been touched.  The amount of dust on the bodywork and distinct lack of any hand prints etc strongly indicated that nothing had been touched and it certainly hadn't been moved in all that time. He may well have taken the ECU out to test but put it back, that's easy to do - but there is now way to tell from there that the DPF is blocked without removing it, or having full access to the ECU - which is faulty, remember?  It had all been LIES.  Now i am annoyed, but informed and he doesn't know that i know he's been lying to me.  I spent the next couple of days talking to various people i know and arranged my own recovery to get the car back - even if that meant effectively stealing it back. Long story short, i had it collected and got it back to me last night.  The guy who collected it went to the garage i'd been told i'd be collecting it from - Unit 28 Noble Square( Essex car and Commercial) and asked for Lee... Low and behold no-one by that name works there and the car (and others parked in the same place) were nothing to do with them! but then one guy did say "oh hang on, i think i know who you mean, let me give him a call"... 10 minutes later, 'Lee' showed up.  My man then had to endure conversation with this charlatan, but did glean some information that might be of interest.  "LEE" doesn't directly do any of this work... he takes on jobs, maybe up to 30 at a time and then farms them out to local garages. This explains why nothing had been done and why so many others get stuck in this net.   I was surprised that he was calm and didn't get the hump about me taking the car back, i still don't really understand what the scam is, but there definitely is one.  I think i've been very lucky that no money has been paid, i owe him nothing and i got out of there.  The amount of mental anguish and anxiety this has caused me has been extreme.  Now i'm back to square one, still with a broken car. But i'm only £500 out of pocket (for the recovery each way) and not £5k that it was supposedly going to cost... at some point, who knows when!     
    • Good luck from me as well Dixon, fingers crossed.    HB
    • Last time, the Judge provided me with, I would say, the most amount of time to speak. She started with HMRC, and they moved on to me. Essentially, since HMRC last responded to me (the original document I scribbled notes on), I feel it's right I should go first and just comment on each of their responses.   I'll leave sending that link to them, just in case HMRC then find something against it. I'll just bring it up, and mention the above quotes.
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This was the letter I was going to send to Wandsworth County Court and cc' in Lloyds TSB's solicitors , do you think it covers everything:

 

"Re: Claim No

Upon receiving your letter dated 19th June 2007, I am writing to provide you with copies of the schedule of bank charges, that I am contesting and letters that I’ve sent to Lloyds TSB Bank requesting that the charges have been repaid.

I have also forwarded a copy of this letter and information contained to the defendants solicitor's.

Yours Sincerely,"

Any comments would be of great help.....

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All you need to send to the Court and the Defendants solicitors is a simple letter informing them that you are enclosing a schedule of charges and 8%interest to support your court claim. There is no need to send copies of any other correspondence with it.

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Just subscribing to this thread of yours Pen. I'm also missing a considerable amount of documentation. On Saturday, I e-mailed [email protected] with a Letter Before Action outlining what I required & I got this reply:

 

Dear Mr McIavelli

I have received a response from our Copy Statement Request Team this afternoon. They have confirmed that they have ordered the requested statements for you today.

 

They have also forwarded your email to our Service Recovery Centre in Andover.

 

If there's anything else we can help you with, please let us know. Alternatively, to obtain an instant answer, why not try using our Online Help Centre at http://lloydstsb.creativevirtual.com/LloydsTSB/. It answers over 90% of customers' questions.

 

Many Thanks

 

Graeme Brown

Email Support

Lloyds TSB

Lets hope that does the trick :rolleyes:

In the likely event that I don't get copies of my missing statements, I have just one question for someone who knows more than me (that's just about everyone on the site then :confused: )

 

Just how much do you claim for costs & how on earth can you qualify & quantify "distress"?

 

In your case Pen, I have no doubt that LTSB have caused you a considerable amount of grief!

 

Keep your chin up,

Best Wishes as always.

 

McIavelli (I'm not that devious really)

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  • 2 weeks later...

I recieved a letter on the Friday 6th July, saying that the bank would pay in full.

 

Straight away, I signed the form which was faxed and posted back to SCM. I am now awaiting payment, which I've been told by SCM will take about 14 days. So the money should be with me by the 20th. Is this what other people have found???

 

What do I need to do now re: moving my case to the "winners enclosure" and making a donation to CAG???

 

PS. The bank have misscaluclated my charges, interest and court fees and are offering to pay me back £150.00 more than I asked for. Am i going to tell them??? I don't think so.

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