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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Help please, TSB-Aktiv Kapital etc . . .


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Hi all.

 

Whilst i was a student I incurred quite a bit of debt, one of my student overdraft facilities went into 'default' - probably about 2-3 years ago, this was initially for £1700, since then the debt has been passed around a a bit and is currently in the hands of Aktiv Kapital, I am getting quite a lot of letters and telephone calls from this company demanding repayments, about 8 months ago I agreed over the phone that I would pay back £80 pounds a month but wasnt able to do so as I lost my job.

 

I am now working, but have been looking through this site, and I am wondering, are there any ways out of this, or at least the best way in which to tackle them. The balance now stands at £2300, as previous DCA have added charges.

 

I am a total newbie to this/and to this forum > any advice would be really welcomed.

 

 

Thank you for listening.

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Hello to you all, I have just joined this ever growing forum. I have had experience with both Lloyds TSB and aktiv kapital. Luckly I have payed aktiv off the debt was for only £200 so its wasnt that bad but if you talk to them without getting angry it will be sorted out.

 

With TSB its another matter I am going to file court proceedings on 17-1-07 for my charges. This has taken 3 months of waiting and now it is time to act. They have offered me £750 as a good will gesture which will not stop me going to court. But after speaking to people I have learned that Lloyds is the slowest bank of all.

 

If you or anyone else has been involved with Lloyds please let me know.

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