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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Brooksdad v Woolwich


hughes690
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  • 1 month later...
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All is so quiet my end- I can't believe it!

 

Where has all the hassel gone?

 

 

 

;):confused::)

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NEW CLAIMANTS PLEASE FIRST READ FREQUENTLY ASKED QUESTIONS AND FORUM RULES

 

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  • 3 weeks later...
  • 1 month later...
  • 3 weeks later...

What's all this then - I have been given (without requesting) an increase of £1000.00 on my credit card limit.

 

Is this unusual - or do they just want me to use it more?

 

Has anyone else been offered this carrot?

 

What you think?

 

:confused:

.

NEW CLAIMANTS PLEASE FIRST READ FREQUENTLY ASKED QUESTIONS AND FORUM RULES

 

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  • 2 weeks later...

Should I use my new credit limit to pay the roof repairer after the storms of Saturday and Sunday or request a bank loan?? What's the chances??

 

I'm sure the cost (hopefully) will be within insurance excess.

 

I'll certainly claim if it's more than excess.

 

:confused:

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  • 3 weeks later...

Robinson, Way - (who?)

 

UP FOR SALE??

 

Wonder who will buy this S**T?

 

:D:D:D

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  • 3 weeks later...

Received a 'threatening' letter on Saturday (printed in red ink) from a NEW DCA - Belfast Collections - No Address other than a postcode and a telephone number.

 

Seven days to pay, or Account will be passed to 'Field Representative' to arrange a doorstep call.

 

This account is in dispute and filed with Northern Ireland Court, awaiting a hearing date.

 

PS - I'm shaking in my boots!

 

:mad:

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  • 2 weeks later...

Recived today by Mail - another Mckenz Horlicks threat of a doorstep visit!

 

. . . in RED ink, too!

 

:D

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  • 1 month later...

Nothing new these last weeks from 'Robbers Way'

 

. . . but . . .

 

TWO NEW (to me) DCAs now seeking 'full' payment

 

. . . plus . . .

 

FIVE 1751 BT messages seeking me to ring unknown numbers to discuss!

 

I don't ring DCAs!

 

:mad:

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NEW:Letter fron 'Russel + Aitken' (Solicitors, Debt Recovery).Who knows of this lot? They are threatening County Court action. I wonder are they Debt Managers Ltd or a connection to?Anyone advise?

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Another demanding letter (plus several phone calls (unanswered) but messages left on BT 1571 from Debt Managers Limited) received today.

 

Is there no end to all this when account is in dispute and claim is before the Court and presently on hold?

 

Does DML have the right to pursue this - the fourth or fifth DCA to try? How do they become involved when they don't have the facts of the dispute?

 

:evil:

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NEW CLAIMANTS PLEASE FIRST READ FREQUENTLY ASKED QUESTIONS AND FORUM RULES

 

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  • 1 month later...

Floods of BT 1571 messages (when I check my line periodically) from a particular (unnamed) DCA asking to me contact them.

 

I have ignored this contact request.

 

I am not full time at my home address/phone number.

 

;)

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NEW CLAIMANTS PLEASE FIRST READ FREQUENTLY ASKED QUESTIONS AND FORUM RULES

 

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You shouldn't ignore them as they may hit you with a statutory demand.

 

I am assuming you have gone through the process of reclaiming bank charges and have got to the stage of a Court Claim which is stayed.

 

You should write to the DCA stating that the debt is in dispute, which Woolsnitch is aware of being the defendant. As such they may not pursue the debt in any way. There is a template for this, look in the debt forum etc.

 

Good luck

There is no such thing as impossible; only the degree of difficulty required to achieve the desired outcome.

Read through the

FAQ Section.... Use these links :grin:

 

Like what I say show - add to my reputation (click the scales!)

My advice & opinions are offered informally, without prejudice & without liability. Please use your own judgment.

Halicrap - Full settlement 12/06 £408.34

Crapitol 1 - Settled in Full 27/04/07 £15808-)

All & Pester - Claim served £5695 4/09, Stayed

Woolsnitch mortgage accounts - Claim served £2995 4/09, application to strike out 06/09

Lloybles - No CCA, CPR disclosure notices served.

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  • 2 weeks later...

My claim is on 'hold' in the Court.

 

I have ignored all DCAs since my letter to Equidebt (the first DCA) who were informed the debt was in dispute, 19 Jan 07 (recorded delivery).

 

Equidebt never, ever, furnished confirmation of Deed of Assignment or true copies of signed agreements and were informed they were in default - 10 Feb 07. As I did not receive my request they were in default of the Act and unable to enforce.

 

If this thread is read carefully the correct procedure and advice has been followed and it is the 'hanging-on' chancer DCAs who are the problem.

 

ECI came on the scene 19 March 2007.

Highland Associates on 4 May 2007.

Robinson Way on 11 May 2008.

Belfast Collection Services on17 February 2009.

Debt Managers Ltd on 24 Mar 2009.

Russel+Aitken on 24 Apr 2009.

 

Ghee!

 

:cool:

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NEW CLAIMANTS PLEASE FIRST READ FREQUENTLY ASKED QUESTIONS AND FORUM RULES

 

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Been a long haul hasn't it. well done for keeping at it..Not much advice we can give you, you seem to be well and truly on top of things, but as sergeant says, keep an eye out for the stat demands, Have you taken a scan over your credit file by any chance to see if any of these low life have docked you?

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Another route to bring on some pain for them is a CPR demand for pre-action disclosure.

 

This is a two staged process ending in an application to Court.

 

See http://www.consumeractiongroup.co.uk/forum/legal-issues/197598-lloybles-no-cca-still.html

There is no such thing as impossible; only the degree of difficulty required to achieve the desired outcome.

Read through the

FAQ Section.... Use these links :grin:

 

Like what I say show - add to my reputation (click the scales!)

My advice & opinions are offered informally, without prejudice & without liability. Please use your own judgment.

Halicrap - Full settlement 12/06 £408.34

Crapitol 1 - Settled in Full 27/04/07 £15808-)

All & Pester - Claim served £5695 4/09, Stayed

Woolsnitch mortgage accounts - Claim served £2995 4/09, application to strike out 06/09

Lloybles - No CCA, CPR disclosure notices served.

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  • 2 weeks later...

Nothing new to report since previous Posts.

 

No DCA mail received and no BT 1571 messages since I visited my home address today!

 

;)

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NEW CLAIMANTS PLEASE FIRST READ FREQUENTLY ASKED QUESTIONS AND FORUM RULES

 

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Again. Nothing new to report. :cool:

 

No mail but several missed calls from DCA.

 

I'm not at home address to receive these calls. :lol:

 

Still no sign of 'Storm Clouds,' tho.

 

As yet!

 

:mad:

.

NEW CLAIMANTS PLEASE FIRST READ FREQUENTLY ASKED QUESTIONS AND FORUM RULES

 

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ANY ADVICE OFFERED IS A PERSONAL OPINION AND IS GIVEN AS SUCH

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  • 3 weeks later...

Still calls BT 1451/messages BT1571 TWICE every day from DCA and on several occasions voice mail. Now my mobile number is being used as well!

 

I now DO NOT know who is who - who is ringing/messaging - I have IGNORE against the numbers of all DCA contact numbers who ring my home number- but when at home I do not answer.

 

I'm only periodically at home address to check missed calls plus BT1571 messages.

 

. . . and so it goes on . . . My claim against unfair bank charges is STILL on hold at Court - but the hassel continues!

 

:???:

.

NEW CLAIMANTS PLEASE FIRST READ FREQUENTLY ASKED QUESTIONS AND FORUM RULES

 

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ANY ADVICE OFFERED IS A PERSONAL OPINION AND IS GIVEN AS SUCH

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Hi Hughes,

 

You could try taking some of the calls, tell them they are being recorded and report the callers to the FOS for harassing you while the case is Stayed.

 

Are you keeping a log of all calls that you HAVE identified ?

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