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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Direct Debits Been Cancelled By Abbey


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Hi I got the rest of my statements yesterday within 5 days of the expired time limit.I went online to check over a few details,but was shocked to see that abbey have cancelled all my direct debits that I have set up.I decided to contact my credit card company to change my bank details to my new bank account I have just set up as a precaution as this was due next week and didnt want to be charged for the direct debit failing to be paid or for late payment,and was informed by my credit card company that it had already been cancelled when payment wasnt due for another week and I had not cancelled the direct debit and was unaware this had been done.I have now got to ring around all the companys that my direct debits are set up with and just hope im not to late and dont get any charges from any of the companys.I guess all the other companys have all been cancelled also.I was not even informed by Abbey how can they do this without informing me for no reason,all i've done is ask for my statements,I havent even asked for my money back YET,but most definately make sure I get every penny and am so lucky that I opened a new account in time.

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Hi

 

Iam not sure but I think they are supposed to give you notice before doing this. I would contact the financial onbudsman about this to find out and complain if that is the case. Good ammo for your court bundle as well. If you do incur charges because of this I would be tempted to add them to your claim as well. Good luck with your claim.

 

Regards bish.

Abbey : £8070.41*PAID IN FULL*14/02/07:D

Capital one : LBA sent 17/09/06 £1,087.22

Marbles : LBA sent 17/09/06 £720.00 ; £720 offer accepted:D

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  • 7 years later...

Was there ever an andswer to this?

HSBC - 11/9/06 - prem letter sent

19/9/06 - lba sent £3391 requested

5/10/06 - MCOL

17/10/06 - offer for £1600 on one account recieved

28/11/06 - Full offer recieved

 

Capital one - 13/9/06 -letter asking for statements sent

17/10/06 - prelim sent for £640

 

Lloyds TSB - 13/9/06 -letter asking for statements sent

17/10/06 - prelim sent fro £732

Lloyds TSB - 26/9/06 - prem letter sent - £391

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Almost 8 years ago jodyperry it would appear not.

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  • 2 weeks later...
Hi

 

Iam not sure but I think they are supposed to give you notice before doing this.

 

 

 

No, they do not. They have to issue an Advance Notice IF the claim date or value is to change. They do not need your consent or to pre-warn you if they are cancelling your DD

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