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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Happy Birthday to CAG - 10.1.2007


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One year old today ....

What do you think of it so far?

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Astonishing what has been achieved in just one year.

 

This time last year - whilst I felt that I knew that things bank charges and the myriad of other isssues addresed on this site were at best unfair - i never had the knowledge and therefore the power to challenge them.

 

12 months on - a complete revelation! I will take on anyone with the power that tis site has provided.

 

Congratulations BF -this is a truly lifr changing site and long may it continue!

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Long Live GAG!!!!

 

Heartiest congratulations to it's Founders (Bank Fodder and Dave) for what you had the vision, courage and thoughtfulness to provide for so many thousands of others!

 

Well Done!!!

Jimbo 44 - always happy to help, but always willing to learn from being corrected too!!! Whilst any advice given may be based upon personal experience, please always be sure you seek guidance from a professional in the particular field.

 

Never be afraid to try something new. Remember that a lone amateur built the Ark, but a large group of professionals built the Titanic.

 

A 'click' on the scales is always appreciated if I have helped. Many Thanks!

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Any chance of adding a spill checker?

 

 

PMSL...

 

:D

 

Great site. Must have one of the biggest memberships in a year in the UK!!!

Barclays :- Settled March 07:o

 

RBS:- Acct Discharged May 07 :o (chase for more and CRA deletion???):confused:

Barclaycard: - CCA recieved 24/1/07. WOW! :o (GITS!!!) :-|

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Great Site Guys..Happy Belated Birthday, But honest I can blame the Timezone Difference from Scotland to England..lol

 

Keep up the Good Work, as I Intend to be here next year even if only in support mode.. Hopefully all My claims will be settled by this time next year..lol

Lloyds TSB -PPI - Full refund . 05/09/06 :D:p (As Seen on TV) :p

Halifax settled in Full.. :D 22/09/06

TSB First Claim SETTLED IN FULL 19/10/06 :D

Second Claim to Lloyds TSB - Settled in Full

Firstplus - early settlement interest charges - Challenged the use of the rule of 78 - SETTLED IN FULL 12/1/07

PPI - GE Money / Purpleloans / Firstplus - Now Settled after 1 year long hard fight.

 

 

 

If my post has helped you, please click the scales! :grin:

 

Anything said is my opinion and how I understand the law, always consult professional legal advice before taking something to court.

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What do you think of it so far?

 

Rubbish.

 

You've caused banks no end of grief, made them change their whole charging policy in some cases (by having to rename them as a service) and have virtually clogged the entire small claims court system with your users suddenly finding that they do indeed have a voice.

 

Well, I hope you are proud yourselves.

 

Mr Angry

Nottingham

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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Rubbish.

 

You've caused banks no end of grief, made them change their whole charging policy in some cases (by having to rename them as a service) and have virtually clogged the entire small claims court system with your users suddenly finding that they do indeed have a voice.

 

Well, I hope you are proud yourselves.

 

Mr Angry

Nottingham

 

LOL I like that one..

Lloyds TSB -PPI - Full refund . 05/09/06 :D:p (As Seen on TV) :p

Halifax settled in Full.. :D 22/09/06

TSB First Claim SETTLED IN FULL 19/10/06 :D

Second Claim to Lloyds TSB - Settled in Full

Firstplus - early settlement interest charges - Challenged the use of the rule of 78 - SETTLED IN FULL 12/1/07

PPI - GE Money / Purpleloans / Firstplus - Now Settled after 1 year long hard fight.

 

 

 

If my post has helped you, please click the scales! :grin:

 

Anything said is my opinion and how I understand the law, always consult professional legal advice before taking something to court.

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HAPPY BIRTHDAY!!!!!

 

I have browsed this site for several weeks and have now summoned up the courage to seek my rights.....whether I am successful or not I am going to learn a lot and will be here for a long time and hopefully I will be able to encourage someone else to fight all the way.

 

How can we ever thank BF and Dave?

 

Grateful thanks from a much more confident Wit`s end

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A fantastic site and a life changing experience for so many. Not just in monetery terms but also in gaining the confidence to be able to take on these faceless, gutless institutions.

 

Tip my hat to both BF and Dave.. Surely both on next years honours list..

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