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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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last1standing v Harrington Brooks


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Can anyone help me. 2 years ago i was in a world of pain with debt. I arranged an IVA with Harrington Brooks. I found out after 1 year that it wasnt an IVA it was a debt payment agreement???

 

I was charged £79.61 pm for their services. Thet were paying my creditors at irregular times/dates causing me more debt, once I found out I cancelled the arrangement and contacted my creditors myself and sorted it out.

 

The question is can i claim back the £79.61 against them or as it is not a charge but a fee i cant claim any of it back. Or do I try to sue them for mis-management/advertising (i.e causing me to get into more debt)

 

Please help

 

Last

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You can reclaim on the understanding that you were misinformed etc.

CLICK HERE FOR A LOOK AT ALL OF MY FILES: http://s134.photobucket.com/albums/q82/bailiffchaser/

do not forget to click on my scale if i am giving you the right advice or advice is making sense click my scales otherwise others think i am not helping you.

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Can anyone help me. 2 years ago i was in a world of pain with debt. I arranged an IVA with Harrington Brooks. I found out after 1 year that it wasnt an IVA it was a debt payment agreement???

 

I was charged £79.61 pm for their services. Thet were paying my creditors at irregular times/dates causing me more debt, once I found out I cancelled the arrangement and contacted my creditors myself and sorted it out.

 

The question is can i claim back the £79.61 against them or as it is not a charge but a fee i cant claim any of it back. Or do I try to sue them for mis-management/advertising (i.e causing me to get into more debt)

 

Please help

 

Last

 

1. surely the paperwork would have stated that it was an IVA or a Debt Management Plan.

 

2. this is the oft debt managment guidance, have a look through it and see about raising a complaint.

 

http://www.oft.gov.uk/NR/rdonlyres/75CD3C6E-A7C0-44AF-96FF-308E4DCD703E/0/oft366.pdf

 

if you're still keep on an IVA - shop around, there is a good factsheet right here:- National Debtline England & Wales | Debt Advice | Factsheet 26 Individual Voluntary Arrangements

 

if you would like a free DMP, get in touch with either payplan or cccs

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Thank you everyone. I will raise a complaint with reference to the way the "product" was sold to me and also the fact that they recieved my payment through source on the 1st and held on to it until the 20th and i was not given any interest earned on it as well as all the late charges from the compaines i owed. May be able to clear all debts lol

 

Which is the best way to tackle this please

 

Thanks eve1.

 

last1standing

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