Jump to content


  • Tweets

  • Posts

    • Agree it is not a modification that needs to be disclosed to Insurers as changing the seats has not changed the risk.  
    • Frpm David Frost and Robert Jenrick: 'Conservatives must show we respect the votes in 2016 and 2019 and not give the Opposition the chance to undo the benefits of leaving the EU'   Sweep away the Brexit gloom – or Labour will unravel a huge gain ARCHIVE.PH archived 22 Apr 2024 05:47:50 UTC  
    • Please please help we were miss sold full fibre by EE July 22  Install couldn’t go ahead no equipment sent and no. Survey it was hell  foind out no full fibre in road so we had to go back to cooper no choice we involved. Ceo and they put in a man from customer resolution s  he was vile he told me I had to go to engineers  something very odd about the ex resolution s in bt basically they took my drive up said they Would put ducting in ready for full fibre we have got £ 40 for a hours upon hours phones stress and more told to go to ombudsman  then bill was £35 we called twice told it was that price as they had treated us appalling two weeks later all sky package gets pulled we call again our bill goes to 165 the next two weeks was hell trying to get yo bottom why it’s off our package it was all on in the end I spent a day on the phone  341 mins was the call anyway I got to the bottom it was this resolution man coveting up the other issue another deadlock  to cover it all up  they hide data  ee did so couldn’t get the miss sell in writing I have now only from sept  Basically now we tried getting full fibre and they have found my drive had to be taken up again which has sunk .  The engineer has placed the wrong ducting again under my drive and need s to be taken to again apparently and the pipe sticks up middle of the drive near gate not behind look so odd it’s a big as a drain pipe open to water and it’s below touching the electrical cables to hot tub . I was sent a letter from the ex resolution to say I had stopped the work  I haven’t  it’s so sadistic she covering up for her mate in that team as the orginal install he didn’t check it had been done correctly  I took to Twitter and posted on open reach they ignored me then after 3 calls of two weeks they sent a engineer bt ignored me ceo emails blocked tag on Twitter unanswered then we get someone from twitter send a engineer he written report to say it’s dangerous since we have  had a  letter to say our problem can not be resolved  then a email to say sorry we are leaving and we can’t get into our account Bt will not talk to us ofcom tells us nothing they can do Citzens advice said go to the police  we can’t go back to virgin due so mass issue with them only option is sky  but point is they make out we have canceled we haven’t we have this mess on our drive dangeous work we are in hell  it’s like she covering up for this collegue it’s all very odd I am disabled and they like played mentaly with me open reach say bt resolved the issue no they have not  I recon they have terminated us making our we have  to hide it from mgt  Help it’s hell I don’t sleep we have 29 may we have tried  calling they just ignore me  at first they are so lovely as they say I am then they go to nnamager and say we can’t say anything to you end call  Scared police are rubbish I need help even typing is so painfull  Thankyou  anyone hello be so grateful     
    • There's a thread somewhere about someone sending the baillifs against Wizzair that is quite hilarious. I would love to see someone do the same to Ryanair. Question is, should you be the one to take that role. You are entitled to the £220, if your flight was from the UK. If it was TO the UK I suppose it is more of a grey area... though the airlines I know have been using £220 as standard. Not that surprising for Ryanair, the worst cheapskates in the universe, to go for the lower amount, and if you forward this to the CEO he will probably have a jolly good laugh and give his accountants a verbal bonus. After all he's the one who said and I paraphrase "F*** our customers, they'll fly with us again anyway". While we would all love to see Ryanair get wooped in court again, I have to join my fellow posters in thinking it's not worth the hassle for (hypothetically) £7 and not sure it will expedite the payment either. It's already an achievement that you got them to accept to pay.
    • The US competition watchdog has taken legal action to stop Tapestry's $8.5bn takeover of rival Capri.View the full article
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

hells bells


hels bells
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6157 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • Replies 300
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

hi Glenn

 

received your message thanks, how do i get hold of the guy with the letter, can he post it to my thread or the business thread do you think? could you ask him please, or can he e-mail it:)

 

kindest regards

hels

Link to post
Share on other sites

hi glenn

 

received message, as i,m sure yo have worked out by now my skills on these threads are limited so if you could be kind enough to let the chap have my thread so i will be able to talk to him without hassling you all the time that wuold be brill!!!!!

 

as always ;)

hels

Link to post
Share on other sites

Hi Glenn

 

just to let you know i have received another letter from the court, it states the : Take notice that the direction hearing will take place on the 13 April, guess what its a friday!!!!, sorry what does a direction hearing mean again:o

 

kindest regards

hels

Link to post
Share on other sites

directions hearings are to help you find the court, only joking.

 

Basically the judge will ask questions of both parties about their cases and then decide who the claim should be heard ie which track, order standard disclosure or stuff like that.

 

Glenn

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

Link to post
Share on other sites

hi Glenn

 

ha ha direction of the court, whos feeling witty tonight! what does standard disclosure mean, which track, whats that, small claims or fast track ?? for the info i have requested should the court just either decide the bank should give me what i have requested or quote some law that they have given me all they should ie bankstatments as against my request for advanced notification of charges.

 

hels;)

Link to post
Share on other sites

hi Glenn

 

ha ha direction of the court, whos feeling witty tonight! what does standard disclosure mean the court can order both parties to reavel documents they hold which both helps and hinders their claim, which track, whats that, small claims or fast track correct ?? for the info i have requested should the court just either decide the bank should give me what i have requested or quote some law that they have given me all they should ie bankstatments as against my request for advanced notification of charges. its likley the court have seen similar claims before and expect the bank to cough up before the hearing. It may alos be that they havent seen such a case and want to find out whats going on. The fact that you have been told they hold your data is good enough reason for you to birng the claim so odnt worry.

 

hels;)

 

 

By the way im trying to sort out the letter issue for you.

 

Glenn

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

Link to post
Share on other sites

glenn

 

wots happened to your spelling??????? a touch of hels itus i believe.

 

Not sure i understand?

 

Glenn

 

 

 

 

 

 

 

 

 

PS the edit facility is a wonderful thing.

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

Link to post
Share on other sites

Hels

 

Its easy for us - like Glen I have been pleasntly surprised how judges really try to put you at ease, they are not interested in clever solicitors playing with words, they are just ordinary folk trying their best to administer justice.

 

 

Z

[sIGPIC][/sIGPIC]

Link to post
Share on other sites

hi

Glenn and Zubo

 

thanks for all your advise and comment. i assure you if i am successful i shall do all i can to help anyone who is going down these roads. Every thing you guys write i print off so i can read and read, eventaully it has to in 'GO IN'.

 

thanks again Glenn for your efforts to get the letter, this would be VERY useful. ;)

Link to post
Share on other sites

Hi Zubo

 

just to let you know :) i am at court to get my data not the charges, but hopefully that will soon follow.

 

hels

 

yes I know I had to keep re-reading to try to figure out what they are trying to achieve...

 

I'm like Tom Hanks in BIG? - your a child and someone tries to tell you that theyre planning to develop and market a Skyscraper which turns into a robot - 'I dont get it!! wheres the fun in that - now a bug which turns into a robot - cool!!!'

 

So ok I don't get it.

Why withhold your data?

Doncha just luv mysteries....

 

Zx

[sIGPIC][/sIGPIC]

Link to post
Share on other sites

hi Zuba

 

The story goes like this in brief, i,m in business, i get quarterly bank statements which list the charges charged by the bank for the previous quarter, some charges are perfectly lawful and reasonable, paying money in, getting change out, paying out cheques ect, but i too hae many charges for referral fee,s ect at various charges £15-£30 each, however i need what is called Notification of Charges [as described above] which they have sent over the years but i cannot find them so i request 2000-2006 well actually i have 2003-06, the banks have sent the ordinary bank statments which show the total amount but not the breakdown, so it would be impossible to reach an accurate figure to re claim unlawful charges, thus probably allowing my case to fail. The bank have said they do not hold what i have requested for more than three years thefore cannot provide me with it, i, on the the other hand have evidence to the contray.

 

does this brief help you understand?

 

hels:)

 

Doncha just hope i,m right;)

Link to post
Share on other sites

hi Zuba

 

The story goes like this in brief, i,m in business, i get quarterly bank statements which list the charges charged by the bank for the previous quarter, some charges are perfectly lawful and reasonable, paying money in, getting change out, paying out cheques ect, but i too hae many charges for referral fee,s ect at various charges £15-£30 each, however i need what is called Notification of Charges [as described above] which they have sent over the years but i cannot find them so i request 2000-2006 well actually i have 2003-06, the banks have sent the ordinary bank statments which show the total amount but not the breakdown, so it would be impossible to reach an accurate figure to re claim unlawful charges, thus probably allowing my case to fail. The bank have said they do not hold what i have requested for more than three years thefore cannot provide me with it, i, on the the other hand have evidence to the contray.

 

does this brief help you understand?

 

hels:)

 

Doncha just hope i,m right;)

 

aha - it is a bug turning into a monster... now i get it.

 

one other option is to prepare your claim based upon 2003-2006 and estimated prorata on the missing data. I seem to recall that Banks have an obligation to retain business data for at least 10 years to be compliant with Government regulations related to Customs & Excise and also Money Laundering regulations. So might be useful to contact Department of Trade for those regs.

 

I know your right gal

 

Zx

[sIGPIC][/sIGPIC]

Link to post
Share on other sites

Estimated claims are fraught with problems and are unfortunately easily deafeted by the banks.

 

I dont think there is any legislation which requires them to hold personal data for any specific length of time, its an urbam myth and if it is business data they ar enot under any obligation to prpvide it under the DPA.

 

helen is after her data based on the fact it has her personal data on it.

 

HTH

 

Glenn

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

Link to post
Share on other sites

Estimated claims are fraught with problems and are unfortunately easily deafeted by the banks.

 

I dont think there is any legislation which requires them to hold personal data for any specific length of time, its an urbam myth and if it is business data they ar enot under any obligation to prpvide it under the DPA.

 

helen is after her data based on the fact it has her personal data on it.

 

HTH

 

Glenn

 

:ooh:o reading her explanation seems to indicate its business data - as I read your points - its the personal part of that business data??

Agreed that business data is not covered by the DPA - but I was referring to business data when I said that obligations for retention of financial information IS required by legislation for at least 10 years NOT personal data.

 

Z

[sIGPIC][/sIGPIC]

Link to post
Share on other sites

hi Glenn & Zubo

 

slightly worried having read both your last 'bits', its funny how the doupts start creeping in the nearer the court date, i will just check but i think its today the last day for Barclays to submit a defence, i guess i will be notified if they have. Just so i am really clear with my case, can i run it by you guys again. The account in question say this on the bank statements. Mr & Mr.xxxxxx [Our names]

Trading as XXXXXX

Buckingham Palace [Home address]

London

HGI QE2

 

Because it in in both our names home address and, makes a referrence to our business name, however just to clarify business transaction do take place in this account as does house morgage payments persaonl life insurance ect, but monies is put in this account from the business and business bill are paid out of this account. hopefully this makes me covered by the DPA right???

 

hels :)

Link to post
Share on other sites

Hels

 

If you or anyone else indeed can be identifeid by reference to the information contaimed in your file its personal data.

 

HTH

 

PS ill sort out emailing those letters to you shortly ihave them in my work bag.

 

Glenn

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

Link to post
Share on other sites

Hi Glenn

 

ok thanks Glenn, must remember that! Yep those letters will be really really useful but remember, i have very basic skill on the computer, but perhas you could e-mail them and i can just print them off.

 

PS are the letter self explainitary as in will a lay person [me] be able to understand them or are they full of non-understandable jargan?

 

pps. today [21st] was the last day for the bank to submit thier defence, should i sit and wait for news or contact the court and quote my reference number?? so far i have not heard anything but i guess this is normal, is it? be on the look out if you have time just in case they have put in a defence cos then i will really need you guys.

 

forever grateful for services renderd.:)

hels

Link to post
Share on other sites

ring the court tomorrow and see if they have received anything from the bank.

 

The letters are striaght forward i just have to scan them and email them over.

 

HTH

 

Glenn

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...