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    • ok well next time never use email esp when entering into what seems like pointless letter tennis on your behalf.?when you had no real need to reply to them in any manner or form.   it only encourages them you are a mug and gives them a free way to intimidate and harass you by email.   get some kind of records from saas/slc on what they believe is your current status as they do still do the Adminmost of these loans .      
    • ignore ...yes its not a letter of claim from a solicitor with their client being the Uni. until/if you get one of those pop back here.   no-one can add anything to any debt ...so can't increase it.   nothing to do with 'credit' but yes ofcourse you can request and they will have to produce all paperwork inc how they dealt with your dispute if the time comes and they move to court.   redwood or harwood are good names to put in our search top right in the red banner.        
    • Someone that specialises on the subject might be a better way to put it. 
    • Vauxhall's parent company has previously said its fate depends on the government's commitment to the car industry. View the full article
    • Apologies I hadn't seen that uploads need to be in PDF.   I have received the attached letter from STA which I assume is a standard letter as I've never spoken to them on the phone. I'm not sure what they mean by 're-commence recovery action'? Do I just continue to ignore them?   I have been in contact with the Uni who insist I need to pay the fees as I left the course after the first three weeks. They have not provided any evidence/documents that I signed an agreement to pay the fees or that I acknowledged that fees would be due if the course was left early. They referred me to their website which undoubtedly has changed since I was there.    I appreciate I shouldn't reply to STA however I'm not sure how to proceed with this overall.   I've read the claim form page and I'm not clear if I can request a copy of a credit agreement from the Uni as I'm not sure if its standard for a University to have required a credit agreement to be signed?    I'm not really clear what happens next and at what point I need to act. I've read about lots of different cases (fee related and non fee related) but can't find information on a case that is similar to mine. Do I wait until the Uni begins a formal action? I am concerned as I don't want the amount to increase from the already significant amount they are demanding.     Many thanks for any help you can offer.  staletter.pdf
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    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 31 replies

Small Claims Court


Please note that this topic has not had any new posts for the last 5411 days.

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I tried doin a search on the site before posting as I'm unsure how much it will cost to take my bank to small claims court...I remember (despite my age) when it used to be £10...no doubt the government has seen a chance to make money from it and thus disuade people from using it... so any information or links would be useful!

AMOUNT CLAIMING £479.03p

 

2nd May- Prelim letter sent

12th May - No Reply

18th May - LBA sent

24th May - Letter received telling me the situation is now "serious"

6th June - Arranged a payment plan of £30 per month AND filed my claim - 12 days remaining.

8th June - Offer made of £137.00p

15th June - Acknowledgment of service with intention of defending :O

21st June - complete refund offered and accepted

 

Thank you and Good Night!

 

“There may be times when we are powerless to prevent injustice, but there must never be a time when we fail to protest.” -Elie Wiesel

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It varies on the amount you are claiming - if you go to http://www.moneyclaim.gov.uk there should be a link there to a pricing table - the most it can cost is , I think, £220.

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

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Add me as your friend on FaceBook - I need all the friends I can get :-(

 

http://www.facebook.com/profile.php?id=577405151

 

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I don't want to have to pay £220 (worst case scenario) if the claim is only for £248...despite it being my own money! :-|

AMOUNT CLAIMING £479.03p

 

2nd May- Prelim letter sent

12th May - No Reply

18th May - LBA sent

24th May - Letter received telling me the situation is now "serious"

6th June - Arranged a payment plan of £30 per month AND filed my claim - 12 days remaining.

8th June - Offer made of £137.00p

15th June - Acknowledgment of service with intention of defending :O

21st June - complete refund offered and accepted

 

Thank you and Good Night!

 

“There may be times when we are powerless to prevent injustice, but there must never be a time when we fail to protest.” -Elie Wiesel

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Is it not a £120 max? That s what I paid

If you find this post useful, please click the Scales of 'Justice' in the top right corner. Thanks ;)

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£248 will be about 30 quid I think, although you should check it on the site.

 

The £120 you have paid is presumably because you are claiming over £1500 - when the court questionnaire turns up you will be asked for a further £100.

 

It's all in the FAQs ;-)

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

------------

 

 

Add me as your friend on FaceBook - I need all the friends I can get :-(

 

http://www.facebook.com/profile.php?id=577405151

 

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I was charged £120 for a £1140 claim, so its higly unlikely to be more than this amount (that is through the moneyclaim website).

Abbey - owed £3260 - Paid up.

 

Barclays owed £2500 - Paid up.

 

Halifax, Mint & Egg - next on the hit list

 

Dont click on the scales - I'm quite proud of my little red dot! - As the little red dot has gone - click away!!!!

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Thank you Neil! The only problem is...if it goes to court I cant afford the increasing amount it'd cost to sue them! so far I'm claiming £290 but by the end of June it'll be £387 !! It's gonna be a long few days til I hear back from my prelim letter!:-(

AMOUNT CLAIMING £479.03p

 

2nd May- Prelim letter sent

12th May - No Reply

18th May - LBA sent

24th May - Letter received telling me the situation is now "serious"

6th June - Arranged a payment plan of £30 per month AND filed my claim - 12 days remaining.

8th June - Offer made of £137.00p

15th June - Acknowledgment of service with intention of defending :O

21st June - complete refund offered and accepted

 

Thank you and Good Night!

 

“There may be times when we are powerless to prevent injustice, but there must never be a time when we fail to protest.” -Elie Wiesel

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  • 12 years later...

This topic was closed on 09 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

AMOUNT CLAIMING £479.03p

 

2nd May- Prelim letter sent

12th May - No Reply

18th May - LBA sent

24th May - Letter received telling me the situation is now "serious"

6th June - Arranged a payment plan of £30 per month AND filed my claim - 12 days remaining.

8th June - Offer made of £137.00p

15th June - Acknowledgment of service with intention of defending :O

21st June - complete refund offered and accepted

 

Thank you and Good Night!

 

“There may be times when we are powerless to prevent injustice, but there must never be a time when we fail to protest.” -Elie Wiesel

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Please note that this topic has not had any new posts for the last 5411 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

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