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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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DBR solo account vs lloyds ****WON****


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oh my god i think you have done great so far i am with lloyds also and they have until the 10th may to put in there defence after reading your thread i am now scared it all sounds so confusing i was hoping it would be all over soon but if yours is anything to go by then its gonna be ages. but i suppose £4900 is worth the wait.

It certainly is worth the wait, but its just so damn frustrating...! Good luck though - cool name!!!

**** WON ****

Cap 1 - 07/11/07 - 23/03/07 £165

Ikea - 22/02/07 - 23/03/07 £200

LTSB - 02/10/07 - 24/05/07 £3310

LTSB joint account - 02/07/07 £751

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or will the judge send SCM a letter saying that its now struck out?

Yes, and it should be pretty soon.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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Well not a sausage from anyone since monday.

 

Guess I'll be waiting til the 12th?

 

Or will it be worth phoning SCM to ask if they have sent any docs (even though i know they havnt) in case they decide to pay me now. I reckon they are just going to happily string me along til the 12th. Not bothered like, its a great little saving acccount, at 8%, Ive saved over £60 extra since filing the claim (not to mention the £500 over the past 6 years)...

**** WON ****

Cap 1 - 07/11/07 - 23/03/07 £165

Ikea - 22/02/07 - 23/03/07 £200

LTSB - 02/10/07 - 24/05/07 £3310

LTSB joint account - 02/07/07 £751

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Dasiey have you tried phoning the court just to make sure they have not handed in their defence late, just to set your mind at rest that they have definitly not handed it in, i have heard of some cases where they have handed in late defences, but hope not in your case, good luck

 

Pen

:x if i have been off any help to you please click my scales

 

cases won

28th July Single Claim for bank charges against LTSB, £6,800 WON with CI to date of Judgement

 

18th July Joint Claime against LTSB £7,800 WON with CI to date of Judgement.

 

 

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Dasiey have you tried phoning the court just to make sure they have not handed in their defence late, just to set your mind at rest that they have definitly not handed it in, i have heard of some cases where they have handed in late defences, but hope not in your case, good luck

 

Pen

Morning Pen :)

 

Thyeve handed in thier defence ages ago and were ordered by our judge to send myself and (s)he thier evidence within 28 days after Id sent mine in, else the defence would be struck out. So Myself and the judge should both have recieved thier evidence last monday (23rd April).

 

I didnt get anything, so I sent the letter that the lovely GaryH advised last Tuesday (24th APril) asking nicely for the judge to strike them down, and ive heard nowt from SCM or the court. :evil:

Im just so frustrated by it all - GRRRRR!!!

 

Hows yours coming along, please can you put a link to your thread so i can see. Ta

 

Oh yeah, and I had a horrible dream last night. I dreamt i got a letter of the courts going "amount refunded by Ltsb will be as follows" with a list of reasons why. One of the reasons was "You couldnt even be bothered to turn up to court. you people are doing these claims and dont know what your doing... Sheesh, get it right. Court costs 1p, refund 1p"

 

I was gutted.

**** WON ****

Cap 1 - 07/11/07 - 23/03/07 £165

Ikea - 22/02/07 - 23/03/07 £200

LTSB - 02/10/07 - 24/05/07 £3310

LTSB joint account - 02/07/07 £751

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  • 2 weeks later...

No news - i am just here for another moan.

 

My sis transferred £100 to my online saver on friday. I thought it would clear on saturday but it didnt. Tuesday came and went and it hadnt. Weds it hadnt cleared so i rang the bank and the boy PROMISED me it would have cleared by thurs. Yesterday, still no £100 so i went to the bank and we could see on the screen it was there, but not cleared. She said manyana. Manyana is here, and i still have no money. i rang the bank and the woman said for my sis to put a trace on it.

 

Im not even going to start actually, i dont have the heart any more...!

**** WON ****

Cap 1 - 07/11/07 - 23/03/07 £165

Ikea - 22/02/07 - 23/03/07 £200

LTSB - 02/10/07 - 24/05/07 £3310

LTSB joint account - 02/07/07 £751

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Hi Daisey, thats not a dream thats a nightmere:sad: Bit confused on what lloyds are meant to supply within 28 days. On my case. Lloyds submited there defence, then we both had to submited AQs then the next stage after getting a hearing date was we both had to submite a court bundle within 14 days of the hearing however lloydes have not summited their bundle so I have sent a letter supplied by Gary to the courts but I think the next thing that will happen is just that we will get a new hearing date and Lloydes will ineffect have more time to submite their bundle, I hope I have not missed something i am a bit worried now? anyway thats where I am upto I have a hearing set for the 23rd May so far, but this may now change it seems very unfair. I am know good at sending a link I don't know how to do it, but if you clink on my name the see all threads started by Pen, my one is Pen-v-Lloyds or put it in search that should bring it up.

I think lloyds are going to go the whole hog with mine, I have read loads of threads recently where they have paid up at the AQ stage these are from people who started their claims well after mine, so although I am happy for them I cannot see why Lloyds have chosen not to do that with my claim, do you think we would have a chance of winning a claim for claim discrimination:D :D :D

Pen

:x if i have been off any help to you please click my scales

 

cases won

28th July Single Claim for bank charges against LTSB, £6,800 WON with CI to date of Judgement

 

18th July Joint Claime against LTSB £7,800 WON with CI to date of Judgement.

 

 

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Hi Daisey, thats not a dream thats a nightmere:sad: Bit confused on what lloyds are meant to supply within 28 days. On my case. Lloyds submited there defence, then we both had to submited AQs then the next stage after getting a hearing date was we both had to submite a court bundle within 14 days of the hearing however lloydes have not summited their bundle so I have sent a letter supplied by Gary to the courts but I think the next thing that will happen is just that we will get a new hearing date and Lloydes will ineffect have more time to submite their bundle, I hope I have not missed something i am a bit worried now? anyway thats where I am upto I have a hearing set for the 23rd May so far, but this may now change it seems very unfair. I am know good at sending a link I don't know how to do it, but if you clink on my name the see all threads started by Pen, my one is Pen-v-Lloyds or put it in search that should bring it up.

I think lloyds are going to go the whole hog with mine, I have read loads of threads recently where they have paid up at the AQ stage these are from people who started their claims well after mine, so although I am happy for them I cannot see why Lloyds have chosen not to do that with my claim, do you think we would have a chance of winning a claim for claim discrimination:D :D :D

Pen

Mines a little different to yours. I sent in my AQ and got a court date (12th june) and on the same letter as the court date, i was ordered to send in all my evidence within 28 days. Then LTSB had to send in thiers within 28 days - surprise surprise they didnt (I should have got it 23rd April). I sent the GaryH letter and heard nothing from anyone.

 

Just waiting til the 12th June now...

 

Im like you, its a little frustrating to see people getting paid out at LBA stage, MCOL stage, AQ stage, after GaryH's letter...

 

I think that SCM have sussed out which cases we are by coming on here, and as punishment are making us wait!!! Face. Bothered? Well, yes, but remember, for each day that passes, we are earning mega interest, thats what keeps me going!!!!

**** WON ****

Cap 1 - 07/11/07 - 23/03/07 £165

Ikea - 22/02/07 - 23/03/07 £200

LTSB - 02/10/07 - 24/05/07 £3310

LTSB joint account - 02/07/07 £751

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Hi daisey,

not thought of it in that way, but good point however i would rather have my money now then I know if i won or not but thatsnot going to happen is it so like you I will start to think of it as a high savings account, OK thought about it, still not stopping me from worrying:D :D :D lets Keep in touch with each other hey so we know whats happening.

good luck,

Pen

:x if i have been off any help to you please click my scales

 

cases won

28th July Single Claim for bank charges against LTSB, £6,800 WON with CI to date of Judgement

 

18th July Joint Claime against LTSB £7,800 WON with CI to date of Judgement.

 

 

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Well people, more musings, feel free to offer suggestions or just ignore me like usual.

 

After LTSB result I have been reading with interest what people have to say and in particular rbears intersting sticky post.

 

It seems like it would be a good idea to get copies of the T&Cs that were applied to ones account at the times of the offences and put them in the court bundle.

 

My question, should anyone be nice enough to consider and answer, is what if youve already sent in your bundle and its past the cut off date.

 

Can you send copies in and ask for them to be attached? or is it toooooo late?

**** WON ****

Cap 1 - 07/11/07 - 23/03/07 £165

Ikea - 22/02/07 - 23/03/07 £200

LTSB - 02/10/07 - 24/05/07 £3310

LTSB joint account - 02/07/07 £751

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Hi

I don't think anyone is ignoring you, it's just been really busy the last few days, and I personally spent nearly all day on here yesterday trying to help out, my eyes were killing when I went to bed and I dreamt of bank charges all night:confused:

I would ring the Court and ask them if you can add anything to your bundle.

Barty:)

  • Haha 1

I WON!!!! :D :D :D

http://www.consumeractiongroup.co.uk/forum/lloydstsb-successes/1774-barty-lloyds-tsb.html

 

IF I HAVE BEEN HELPFUL PLEASE CLICK THE SCALES:)

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Hi

I don't think anyone is ignoring you, it's just been really busy the last few days, and I personally spent nearly all day on here yesterday trying to help out, my eyes were killing when I went to bed and I dreamt of bank charges all night:confused:

I would ring the Court and ask them if you can add anything to your bundle.

Barty:)

I wasnt having a go at anyone! Just rambling!

 

I'll give derby court a ring...

 

(hugs - its awful isnt it when bank charges invade your dreams, hopefully yours wasnt as bad as mine - i only got 1p!)

**** WON ****

Cap 1 - 07/11/07 - 23/03/07 £165

Ikea - 22/02/07 - 23/03/07 £200

LTSB - 02/10/07 - 24/05/07 £3310

LTSB joint account - 02/07/07 £751

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I wasnt having a go at anyone! Just rambling!

 

I'll give derby court a ring...

 

(hugs - its awful isnt it when bank charges invade your dreams, hopefully yours wasnt as bad as mine - i only got 1p!)

 

Mine were weird, I just kept hearing the word "Default" over and over.....

:(

I'm sure yours won't come true!;)

Let us know what they say, shouldn't be too long now until you get your money:)

Barty:)

I WON!!!! :D :D :D

http://www.consumeractiongroup.co.uk/forum/lloydstsb-successes/1774-barty-lloyds-tsb.html

 

IF I HAVE BEEN HELPFUL PLEASE CLICK THE SCALES:)

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SWEET!!!!!! Boyfriend got in and opened a private and confidential letter - its from SCM...

 

I WON - YIPPPPEEEEEEEEEEEE!!!!!!

You must be my lucky charm! You should go on everyones page and say the magic words

Let us know what they say, shouldn't be too long now until you get your money:)

Barty:)

**** WON ****

Cap 1 - 07/11/07 - 23/03/07 £165

Ikea - 22/02/07 - 23/03/07 £200

LTSB - 02/10/07 - 24/05/07 £3310

LTSB joint account - 02/07/07 £751

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Congratulations!

Read about your win on Pen's thread, so thought i'd swim over to say well done!

Pondy :)

  • Haha 1

LloydsTSB - Current Account claim £5,554 settled unconditionally 25.4.2007 :D

If the Pondfish has helped click his scales! ;-)

 

Please donate to this site if you can! :-)

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Hi Daisey, well done you, Oh that has made my day and cheered me up no end. I think the only difference is you claimed the 8% however I have gone for the CI and thats why they are defending my case grrrrrr they would.

Pen

:x if i have been off any help to you please click my scales

 

cases won

28th July Single Claim for bank charges against LTSB, £6,800 WON with CI to date of Judgement

 

18th July Joint Claime against LTSB £7,800 WON with CI to date of Judgement.

 

 

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Phew!! Thank god for that!!!!:D;)

 

Congrats, remember to let the court know, but only when the money is in your account.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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Pondy, i really do love your big fish, i have a giggle everytime i see it.

  • Haha 1

:x if i have been off any help to you please click my scales

 

cases won

28th July Single Claim for bank charges against LTSB, £6,800 WON with CI to date of Judgement

 

18th July Joint Claime against LTSB £7,800 WON with CI to date of Judgement.

 

 

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Thanks to Barty, GaryH, GuidoT and Pen for all your lovely help and kind words and support! Your all top :D:D:D:D

**** WON ****

Cap 1 - 07/11/07 - 23/03/07 £165

Ikea - 22/02/07 - 23/03/07 £200

LTSB - 02/10/07 - 24/05/07 £3310

LTSB joint account - 02/07/07 £751

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CONGRATULATIONS !!

:D :D :D

xXxXx

If I have been helpful, PLEASE click the scales

 

 

You may receive differing advice as people have had different experiences. Please use your own judgement in deciding whose advice to take. If in doubt seek advice from a qualified insured professional. Any advice I offer is done so informally, without prejudice & without liability.

 

 

I WON !!!!

 

 

HERE WE GO AGAIN .... BRING IT ON

 

:D

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Congratulations Daisy. I am at the stage where I am ready to file through the court. After the news this week I have been putting it off to see if they are changing their stratergy. But reading your thread has given me new hope. Well done!!!:D

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Congratulations Daisy. I am at the stage where I am ready to file through the court. After the news this week I have been putting it off to see if they are changing their stratergy. But reading your thread has given me new hope. Well done!!!:D

Keep up hope!!!

 

There IS light at the end of the tunnel!!!

 

I am now helping THREE people at work now start thier claims against thier respective banks! Hopfully those three will help another three help another three etc!!!!

**** WON ****

Cap 1 - 07/11/07 - 23/03/07 £165

Ikea - 22/02/07 - 23/03/07 £200

LTSB - 02/10/07 - 24/05/07 £3310

LTSB joint account - 02/07/07 £751

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