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Renny vs HSBC

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Hi all


Wonder if anyone can help?


I have sent off the letter from the template library demanding my bank statements for the last 6 years. HSBC have sent me some statements but not all claiming I will receive them in separate batches. It is well over the 40 days and still no sign of the remainder - what should i do next?


Thanks in advance



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if you feel that you followed all the advice - sent the £10, sent the letter asking for (not demanding - i think that's getting off on the wrong foot), and only have received part of them, you may want to take a look at this thread:

Data Protection Act - Non-Compliance - Template Letters


also, are you aware you can access your statements on-line?

also, some people have gone into their branches and asked nicely for them and they've printed them off there and then - make sure you won't be charged - you shouldn't be.

hope that helps.

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