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Desist Notice - Wording Advice Please


DampProof
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:mad: Talk Talk Incompetence

 

Background....

 

Stopped D/Debit due to no broadband

 

9 Nov called and reinstated D/Debit. Have name and time of call

 

7 Dec received Final Demand from credit control advising my credit rating may have been affected and intention to pass account to DCA

 

15 Dec received letter confirming no D/Debit set up and called AGAIN with details.

 

18 Dec received Formal Demand from DCA and have had 2 calls from these people. Have bank statement confirming payment processsed FINALLY on 19 Dec.

 

4 Jan Receive Final Notice from DCA

 

I am really upset :evil: that Talk Talk's incompetance has placed me in this position and would like advice and wording for:

 

1. Desist Notice

2. Start proceedings for removal, for what I presume will be a default notice on my credit rating (although I have not checked yet)

3. Any and all other legal options, i.e defamation of character, (if appropriate) etc...etc.

 

All and any correct advice very welcome. :)

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