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Advice on faulty motor vehicle.


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I bought a car on the 16th Dec.& it broke down on the 23nd. It lost all the drive from the automatic gearbox.I got it back to my garage,drained the fluid from the gearbox &found it to be black instead of red which meant somethink was burnt. I priced the repair from a specialist & they estimated the price at £1765.I then contacted the dealer I bought it from & he said it wasn't he's fault & it was 0K when I got it but I told him " after one week it shouldn't have broke down".After a few moans & groans he said give me 2 or 3 days & I'll get you another gearbox, the 3nd day is tomorrow,I'm not expecting much.If he gets me a gearbox it is a 10 hour job by people who know, and how would I know if the gearbox was any good and it would cost about £500- £600 to get fitted. Can anyone give me some legal advice, it would be greatly accepted. Thankyou.

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Hi Carcav.

 

Can you please stick to one thread per subject. You are more likely to get a reply if other users don't have to play hide and seek.

 

Regards, Rooster.

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Hi thanks for your interest,the car is a 1999 A6 bought from indy dealer who sells from his home. The reason I drained the fluid was to check the colour,if black then something must have been burnt in g/box usually through hard driving.By the way I'm a HGV mechanic and have a bit of knowledge. Thankyou

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Hi CArCAv

You may well have a connection to legal advice, do you work for a big company that has its own vehicles, have a chat with the fleet manager, work your way up through to purchasing, you never know you could get 10 minutes on the phone from a legal department who deals with the purchasing problems.

 

Ive done the same when i worked in finance, you never know untill you ask;)

 

BL:)

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1. Keep the original trans fluid regardless, it can be analyzed if needed and matched to that gearbox it's like a fingerprint! they can also tell who the manufacturer was and from it's viscosity the approx age.:D

 

2. Tell the dealer you going to have an independent person to look and analyze the fluid.

 

3. Get in touch with Audi/vw group with the chassis number and request the service records that are kept.

 

4. biggest mistake was to drain the fluid have you told the dealer this?.:eek:

 

Regards.

CaLL Me On INTeRNeT CaLLS @ "NoBBY_ONLiNE":D

 

NB: Any advice given ?(if any) is given freely and without constraints,it and any information is based upon personal knowledge and personal experiences and/or views it should therefore only be regarded as advice and not a statement of the law, for that you should seek professional legal advice!.

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I've had good advice from the Trading Standards who have decided to get this guy.he calls he's self a private seller but adding-up his sales of vehicles since Nov 2nd is £35000, some private seller.I think the tax-man will be interested too

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