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Hi to all, I found this site a few weeks ago after watching a tv programe about bank charges. Anyway i decided to claim back and once i had recieved my statments i was shocked to find that over the last 6 years i,ve racked up over £1000, and like everyone else on this site quite rightly i want it back. So i sent off my LBA, (letter befor action) and only got a reply saying that it was being farwarded to customer relations, anyway to day i was really wound up when another 5 statments arrived with over £500 of charges, Im not to sure what to do now send off another LBA with other 5 statments or get someone more qualified to do it for me, am not good with stuff like this, and to top it all they also gave me a £39 charge today for an unpaid dd. Am really wound up, any advice no matter how small would really be appreciated. xx

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I would send them an up to date schedule with all the charges on and a letter to tell them that if you have to start a court claim you will request that all charges up to the hearing will be reclaimed. If this is happening regularily, you may wish to open a parachute account so you can stop charges.

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