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Hi there new person here


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I didn't realise that so many people had the same problem with banks, it seems like they change the rules every month so that they can catch you out.


My problem is with the Royal bank of Scotland, it's not so much the bank charges although I would like them back, it's the fact that they are wrecking my credit rating by not paying things.


Also there was a time when they would pay things and you went over your overdraft limit and you got charged for that but now it seems that they would rather not pay direct debits because they can charge you more money for that - has anyone else had the same problems?

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Hi Kaza.


Spend a few days reading the FAQs and the step by step guide. That will answer most of your initial questions.

Start your own thread in the RBoS Forum and post any questions and progress reports there.

Read some of the longer threads in the forum to get a feel for the action.

Follow the well tried and tested procedures on this site and you WILL get you charges back.


Good Luck.


Regards, Rooster.

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Thanks for that


I have never used chat rooms etc before, not actually ever registered with anything apart from on-line banking and shopping where do I find the RBoS forum?

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You can find it here Kaza




Good luck




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