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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Big Claim aginst RBOS


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Thinking back now, RBS sent my first S.A.R - (Subject Access Request) back with check enclosed.

 

I think Mrs Robbinson has shot herself in the foot by claiming the date on your router account was the date the CMS archive system was introduced.

Edited by paulwlton

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

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Here is the biggest laugh of all along with this witness statement they have submitted a bill of costs for attending a 2 hr hearing......wait for it..............£ 3,725.32 plus travel.............:p:rolleyes::D

 

 

E-BAH-GUM. I can't see the DJ awarding costs that are inflated just to intimidate the LIP. Cobbetts are a disgrace. The DJ in my recent application hearing allowed only half the costs submitted as he knew they were seriously taking the pi** and made the solicitor fully aware of the fact.

 

You can bet your life that the Barrister is brought up from London, and that he travels first class.

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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By the way everyone did I tell you that they are sending a solicitor AND a Barrister to this Application hearing against me a litigant in person to an informal application hearing.

 

Who???? is a little bit worried do you think????

sparkie

 

I rather suspsect it isnt you that is worried :D

 

I sat up on my laptop last night and did some more maths home work, I hope it can be understood what I have now come up with..

 

The Bank have stated that this “router account” is in fact my personal account with a different “internal” number.

 

So if that is the case it should mirror exactly my personal account statements, would everyone agree on my reasoning??

 

You would think so, yes :)

 

Therefore there must be records somewhere of what this £171.57 shown as the “Book Debt” on this document, when it first became that debt and what it consists of?

Would everyone agree on that???

 

Absolutely.:)

There are no records or breakdown been given /shown.

Is it unreasonable that I should request these??

 

Not at all :)

 

Is it unreasonable to ask for an explanation as to why this sum of £171.57 is not shown on any of my personal account statements Numbered 40 to 49 which covers a period from Dec 2000 to September

2002.??

 

Perfectly reasonable request:)

 

Is it also unreasonable to request where the sum of £24.00 that is shown on the “router account” added to the Book Debt of £171.57 is shown on any of my personal account statements Numbered 40 to 49 which covers the period stated above??

 

Another perfectly reasonable request:)

 

Roll on Thursday :D

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Sparkie

 

Why is it so important about the date of the 'Router Account'? I know they lied and said that these didn't exist untill 1999 but why did they say this? What have they got to gain by saying this?.

 

By the way,the docs should be in hyou in box by now.

 

Thanks

 

D & D

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Hi,

a

Amillion thanks for the email stuff.

They are attempting to convince the court that this "router account" is my personal account and that router accounts were only introduced on 19th June 1999 and the book debt IS my personal account as at that date of £171.27 DR.........BUT my personal account was in credit on that date they say it was created, can you follow my gist...

I can prove that my router account is a falsley created account and from the dates shown on yours prove to the judge that they have made fraudulent false statements in 2 statements of truth by saying this system was only introduced in 1999....your account shows and proves they were in existence in 1996.

I don't think they can gain anything except put themselves in a very serious position.

 

I know looks complicated but it isn't really......

 

 

sparkie

 

You're going to need a witness statement from DandD to say that this is a router account, what date it was opened, and swearing the document shared with you is true and accurate.

 

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I'll throw mine into the mix. Looks like they've been up to their blue peter antics again.

 

 

rbsstatement.jpg

Edited by paulwlton

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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Sparkie. The program's the same, but the bank claim the archive was set up on the date on your router, i beg to differ.

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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Oh, I would so like to be there on Thursday:D

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Just made a very interesting discovery the OIDFL01R Program is an archive program for dead,... written off,.... paid up,.... transferred accounts etc

The TIDFL05R Program is a live running program for "debt management" and this is the reason I HAVE got TWO accounts as I have clamed all along

No 1 Account The written off Book Debt of £171.57 account OIDFL1R.....thats gone

No 2 Account, is being run by the other "live program" TIDFL05R both of these accounts are my personal account also closed but its still running, and thats why I ve got Two book debts for the same account

THEY are in the Sxxxt on Thursday.

 

sparkie

 

Interesting. You've been doing your homework i see.

Edited by paulwlton

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

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