Jump to content
Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.

      BankFodder posted a topic in Vehicle retailers and manufacturers,

      If you are buying a used car – you need to read this survival guide.
      • 1 reply
      BankFodder

      Picked By

      BankFodder,

    • Big Motoring World Enfield /Blackhorse - done over on car - @BigMotoringWrld

      ATJ posted a topic in Vehicle retailers and manufacturers,

      Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
      BankFodder

      Picked By

      BankFodder,

    • A2Dominion - Housing Association property flooding - damning ombudsman report

      WanTToMoveOn posted a topic in Residential and Commercial lettings/Freehold issues,

      Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
      WanTToMoveOn

      Picked By

      WanTToMoveOn,

    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
      BankFodder

      Picked By

      BankFodder,
    View All
Twitter X - Include the @company's twitter name in your post title – here's why…
The UK Stands With Ukraine - 'Slava Ukraini'
Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Big Claim aginst RBOS

Sparkie1723

By Sparkie1723
in Royal Bank of Scotland

 Share
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5355 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • Replies 1.3k
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

paulwlton

paulwlton

Posted
Posted
Hi D& D

From what I make of this "router Account" its a name they give to any figures they come up with and are completely rubbish they contain information of what RBS actually do with accounts figures, manipulations, but then when questioned about them say you are not entitled to them because they will be found out on a massive scale of false accounting and creatrion of false accounts.

They do not want them brought out into the open.

I would get your router account and compare it with the bank statements you have, check and double check ,I bet you will find they do not balance or correspond with each other, you will find entries on certain dates that do not correspond with your bank statements and that will be another false accounting case.

 

sparkie

 

Agreed, These accounts contain interest on court fees ect they're also manipulated in respect of misappropriation.

 

In your case i cannot see any link between the router and your account.

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

Link to post
Share on other sites
citizenB

citizenB

Posted
Posted

Have you received any replies to your emails sparkie ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites
goonerjooles

goonerjooles

Posted
Posted

Hi Sparkie - OMIGOD!!!! I have just read through your thread and am totally touched that you found the time to offer support to me on my thread - in fact you were the very first person to post a reply - so thank you very much. I'm an absolute beginner and novice at this but (as well as being terrified by what you have gone through) I am more determined to continue with my stab at the RBS. Keep up the good work Sparkie! Power to the People!! You will win in the end

Jooles

Link to post
Share on other sites
citizenB

citizenB

Posted
Posted

Quote:

Originally Posted by citizenB viewpost.gif

Have you received any replies to your emails sparkie ?

 

 

Hi again,

 

The answer to your question a big big NO REPLY or acknowledgement, I think I have given them a BIG BIG problem .....problems!!!!:)

 

sparkie

 

:D I reckon you have as well. I am crossing the days off on the calendar LOL.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites
Penfold92

Penfold92

Posted
Posted
Sparkie: I tend to agree with you there.I work in litigation and beleive you me I know what im talking about.When a case is closed the data cannot be destroyed until after 6 years after the case is closed so you are absoultly correct in that regard.Without going to the law books I beleive this is covered by the Limitation Act(1980) and the Data Protection Act(1998).So yes the records are covered under law until 2010.I closed a file on Friday so that file cannot be destoryed until 2013.It amazes me that the banks and finiancial instututions are flouting the law when they know darn well that they have no chance when it gets to the court room.Wilson vs First County Trust(COA 2001) is a prime example.

 

Hi Terminator,

 

Sorry I do not understand the relevance of the Wilson case in records being destroyed? Perhalps I am taking it out of context as this issue concerns my hearing on Friday...Cobbetts are going to defend and so I need all the correct ammo in the right order to make sure I win...

 

Hi Sparkie, I am on Small Claims and you were on fast track, did they get costs against you and if not what reasons did the judge give?

 

Thanks,

 

Penfold

Link to post
Share on other sites
Penfold92

Penfold92

Posted
Posted

Sparkie,

 

I hope you don't mind, but I will be PMing you along with my gang (LOL) to review the arguements for my case on Friday. I am no longer posting on my thread as I know it is being read....(paranoia setting in...)

 

Thanks,

 

Prabs

Link to post
Share on other sites
mehmet

mehmet

Posted
Posted

Hello

 

I am a new member here my proplem with RBOS. It is actually a dormant account for last 3 years i never used it. it is a cash card account and another bank offered me current account around 2005,so i stopped use them tough it is still open. at 2005 i moved to a new address and i certainly remember i changed my address with them too along with my other bank and utilities address. at that time there was 15 pounds savings in my account. previous year i got a contract with RAC motoring services but i did not renew it, because i sold my card. Still RAC asked money from RBS thorough direct debit without let me know. They did not pay RAC for their was not enough fund in my accountand charged me for 28 pounds and send a letter to my previous address. They deny that i changed address.

Because of i did not get their letter i did not pay this money and they kept me charging every month another 28 pounds plus escalating interests ( 1.04 pound first month second month 1.43 etc), after around 10 month in april they called on my phone and asked me to pay total 271 pounds

I told them first why they did not send a letter to me at first hand but they deny that i have changed the address. i told them it is obviously a dormant account for there is no activity in it for last three years and these charges is unlawful. She threatened me to send me bailiffs. I told her first close down my account, because i do not want to work with them. She refused to do it and said she would keep till i pay them fully. Plus she said she keep charging me every month till i pay them fullycan she send a baiiliff to me straight away without a court order, and what should i do? please some help and ideas.

Link to post
Share on other sites
JonCris

JonCris

Posted
Posted

If the RAC annual payment is made by credit card then it's often a rolling charge taken each year from the same card without further ado

 

However before setting up such an arrangement they are supposed to get the holders agreement & often they don't

Link to post
Share on other sites
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5355 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
 Share
Go to topic listing

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


Follow: @real_CAG

Navigation Links

Welcome
CAG Community Centre
CAG Library
Banks & Credit
Other financial Institutions
Retail
Non-Retail
Work & Social
PayDay and Short term Loans
Debt
Motoring
Legal

Latest

Our Picks


Help and Support

CAG Library
Questions about This Site
Change your notification sound
Change your profile picture - FREE!


Useful LInks

County Court Forms
MoneyClaim Online
CPR - Pre-Action Protocols
Civil Procedure Rules
UK Legislation
Youth Consumer Service

Reclaim the right Ltd

registered in the UK
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS

The Consumer Action Group

The National Consumer Service
×
×
  • Create New...