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keith the overcharged

new member scottish questions

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When contacting my bank HBOS 2 queiries have arisen

1. They claim to have 40 days to give me details of my charges over the past 5years (a) can they simply ignor the 7 day notice already sent to them and (b) how are these days calculated the consumer complaints dept:? said they had no legal obligation to furnish these for 8 weeks or 56 days plus 4 days for the holidays.

Can anybody help??

2. I have been informed that the amount that can be claimed in the small claim courts in Scotland is a maximum of £750 as my claim is many times this can I make multiple claims on the same day?


I hope somebody out there can help

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Yes multiple claims.

The 40 days start on receipt with payment so dont take notice of their staling !

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