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Hello All

I have just found this site as I am thinking about sticking it to the Halifax and Woolwich who have both continously charged me even when I have not been overdrawn. Very intersting.

 

Looks a good site

 

yellaman

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Welcome.

 

Before you start please have a thorough read of the FAQs (there’s a Step by Step guide here too). You should print both of these out to refer to, so as to avoid having to ask basic questions later.

 

Then look at other threads in your bank’s forum, so as you know what you can expect to happen

 

You need to spend 2 or 3 days gradually getting your head round everything. If you find a forum/thread/post of interest, save it in your Favourites, so as you can always find it easily. Here’s one to start with, which you should find useful later:

http://www.consumeractiongroup.co.uk/forum/welcome-our-forum/53241-cant-find-what-youre.html

 

There’s a lot to take in, but it’s time well spent and will ensure that you succeed in your claim without problems. Remember it’s not a race, don’t rush, just follow the guidelines one step at a time

 

This is a self-help forum and you must be prepared to put in time and effort. It is your claim, your money and you cannot expect others to do all the work for you.

 

When you feel confident that you understand the process and the various stages involved, start a new thread in your bank’s forum and post your progress and any questions there and you’ll get plenty of help

 

All the info to get you started is here:

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

 

Finally the Moderators and Site Helpers are having to spend far too much time dealing with unnecessary and avoidable errors in claims caused by impatience, ignorance or just plain laziness. If you don’t know what to do next, ask. If you don’t understand something, ask. It might be a dumb question, but it’s a lot easier to sort out than a dumb mistake.

 

Good luck

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Michael

Thanks for the response and yes I will review the info before proceeding with anything but I do have some experience in matters like these. I spent 5 months of last year pursuing Homebase then the Argos Group and then subsequently GUS following a faulty kitchen that was installed at my property so when I act I am thorough and fully informed of the law.

I won and thery paid me the cash I demanded and corrected the faults but it took some time but it was obvious they they had less understanding or care for the law than I did and at some fairly senior levels.

 

I will take some time to view the site as it looks interesting

 

thanks again

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