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lebonque

lebonque Vs Barclays

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Hello,

 

I sent my initial claim, along with statements to Barclays on 18th December - which was apparently received by them on 20th December.

 

On 30th December they responded with the usual "I am sorry you are unhappy... we do aim to find a solution within four weeks..." letter.

 

Am I within my rights to take my claim further once the 14 day deadline has passed? Should I write back to them now, saying that I still expect a response within the timeframe given in my original letter?

 

Thanks! I'll keep you posted on any more developments! In total I am claiming £1,755 from Barclays.

 

LB

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Hi LB

Carry on with next stage. Stick to your timescales not theirs.

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/31460-step-step-instructions.html

Did you say you sent them the statements?

claire


:pI'VE CLAIMED MY BARCLAYS CHARGES BACK.:p

£5125.60

Im no expert everything i write is what i learnt from my own experience and reading through other threads. Click my scales if you wish to!:)

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Hi - yes I sent them the statements too!

 

Thanks for your help :)

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Hi,

you shouldnt have sent the statements. The charges should have been in the form of a schedule. Did you keep a copy of them?

Claire


:pI'VE CLAIMED MY BARCLAYS CHARGES BACK.:p

£5125.60

Im no expert everything i write is what i learnt from my own experience and reading through other threads. Click my scales if you wish to!:)

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I thought I needed to back up my arguement with the statements - I have copies of everything on file.

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ok. you need to do a schedule of charges. http://www.consumeractiongroup.co.uk/forum/bank-templates-library/182-6-interest-calculation-spreadsheets.html

you send this (without interest) with your LBA.


:pI'VE CLAIMED MY BARCLAYS CHARGES BACK.:p

£5125.60

Im no expert everything i write is what i learnt from my own experience and reading through other threads. Click my scales if you wish to!:)

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