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auskirsty

overdraft fees because of no overdraft...

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hi,

 

i have recently overdrawn my account. in september i was charged 100 pounds but i went in to HSBC and complained so they gave me 50 pounds back. Just toady i realised i over drew again and now they want to charge me 150 pounds so i complained again and i got 50 back. is this allowed? Should i be chasing the full amount or was i in the wrong because i dont actually have an overdraft and i just went into debit. Shouldnt the bank surely say NO when i try to get more out when theres none left??? where do i stand??

 

thanks

Kirsty

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The good news is you can claim these charges back, as well as any other similar charges if you've had any previously.

 

Spend some time reading through the step-by-step guide and the other FAQs and you will understand how to claim them back.

 

Good luck!

 

PS - I've moved your thread from the Consumer section to the HSBC section.


Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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thank you so much i will read it all and get my money..

 

 

thanks!!

 

kirst

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