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    • As a former NHS manager in a mental health trust... I agree 100% with the actions recommended by stu007.  And I would make especially clear in your letter(s) of complaint that you are extremely concerned about the whereabouts of any confidential letter that was intended to be sent to you in the handwritten envelope.  (Indeed, the fact that a handwritten envelope addressed to you was used would suggest to me that they definitely had something to send you.  It also sounds a bit odd to me that the envelope was handwritten).   As well as complaining in writing to them, I'd contact the clinical team by 'phone first thing on Monday, explain what's happened and tell them to ensure that any confidential information about you that has been sent to a third party must be recovered immediately, and you want confirmation of that.  Well that's what I'd do - see if others think it a good idea or not.  If that had happened at my trust, heads would roll.   There's another poster on these boards called "think about it".  They're involved (I think) in GP practice management and may have some comments too about patient confidentiality.   Oh - I think I would include a photocopy of the handwritten envelope in my complaint to the trust and the ICO.   (I've got to ask - can you say what trust it is?  Don't say if you don't want to.)   EDIT:  And well done for contacting the other person to tell them what's happened.  You did the right thing
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kieron1810

Due In Court 24th January

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Barclaycard Refusing To Send Statements After 2 Dpa Letters.

 

How Can I Take Them To Courtfor The Last 6 Years?

 

Is It Worth Pay Three Pound For The Old Statements Or Is There Any Other Way I Can Take Them To The County Court.

 

 

Thanks In Advance

Kieron1810

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I have had to make an estimate of charges,and if they pay out-great.But if they want to dispute it,they'll have to produce the real figures.This is an ongoing saga with barclaycard,and a few of us have decided to call their bluf.


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Kieron

 

you say you have sent two DPA letters, when did you send the first & did you send it recorded?

 

Basixcally if you have followed the procedure posted in faqs you should have sent the SAR request, followed by a prelim DPA non-complaince followed then by a DPA LBA I think.

 

Depending on what exactly you have sent and when will determine your course of action.

 

If you have some evidence or basis to work on which you can produce in court if necessary then its fine to make an estimated claim now.

 

I have received some statements which i will use to prepare an estimated claim tonight.

 

I wll also pursue then under DPA if I dont get the data i need ultiamtely.

 

HTH

 

Glenn


Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

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i Have Received 2 barclaycard Both Refusing Any Statements Before May 2004. on Monday I Sent A Letter Stating I Was Taking Them To Court For The Charges On My Account.

I Am Going To Work Out What They Have Charged Me From May 2004 To July 2006 And Then Estimate Back To May 2001.

I Don't Know If I Can Apply Interest On The Estimated Amounts.

If The Estimated Amount Is Wrong Then Barclaycard Will Have To Prove That In Court And Disclose The True Amount.

 

If Anyone Has Previous Done This, Please Posta Reply

 

Thanks

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i too have done an estimate from the 2 years and multiplyed it by 3. They say they didn't charge before 2001, but i have no evidence as they've failed to provide any!

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they didn't charge before 2001-that's when they abolished the annual fee and replaced it with a licence to print money in the form of fees.But it's still no excuse for them not telling you in black and white.


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I Have Received January 12th As My Court Date, For Taking Barclaycard To Court.

Does Anyone Now What Will Happen Next And If Barclaycard Have Every Gone To Court.

I Am Starting To Sweat But Won't Be Pulling Out.

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Hi Kieron

 

Bcard have yet to make an appearance in court yet, they're a tiny bit scared I think. Your next step is to compile your court bundle and send it off to the court and bcards solicitors. A copy is in the library. The letter you recieved from the court regarding your hearing date should have the deadline date for submission of your bundle so dont be late

 

skb


Victory over Lloyds £890

Click!

Victory over Vodafone: default removal

click!

Victory over Lloyds PPI claim £2606 click!

Barclaycard lazygoing - £580 + £398 contractual int at 17.7 % click! (Received partial payment £110 21/11/06)

The GF's battle against RBS click! stayed awaiting the end of the world

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I have a court date for non-compliance with these on 15/12


Consumer Health Forums - where you can discuss any health or relationship matters.

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thanks for the advice , i get the bundle sent off tomorrow

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kieron how did you calculate your charges in the end ???

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I'm Due In Court On The 24th January, As I'm Claiming 1800 Pounds Off Barclaycard. Does Anyone Know If They Still Settling Out Of Court And How Long Do They Let It Go Before Making An Offer.

I'm Willing To See Them In Court But Don't Think They'll Have The Guts To Show There Faces.

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Keep with it and you will soon be rewarded, not sure of them but suspect you will get payment pretty soon.

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3 threads merged to help keep things clear.

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barclaycard are still refusing to send me statements even though I have sent them a cheque for £10. They are also refusing to return any of my calls. I sent them a letter guessing an amount £600 asking for this to be paid back. I called them yesterday and told them that I am getting my papers together as I will now be taking them to court. Also they have sent what is outstanding to a diffrent debt collection agency. I pointed out that this is in dispute The girl I spoke to almost s**t herself. I received a letter from them offering £64 in the post this morning. I am going to go down to the courts (on my payday) Do I just apply to get back estimated amount letting them know I have never received staments paid for. Or do I take them to court first to get statements??? Please help.

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I'm Due In Court On The 24th January, As I'm Claiming 1800 Pounds Off Barclaycard. Does Anyone Know If They Still Settling Out Of Court And How Long Do They Let It Go Before Making An Offer.

I'm Willing To See Them In Court But Don't Think They'll Have The Guts To Show There Faces.

Hi Kieron

I have been reading Bongs threads all 169 of them this morning, you may find her threads very interesting. It seems that they do try and offer an out of court payout but with a confidentiality clause! Your court dates are very close with hers so its worth a viewing.

I have issued my MCOL against Barclaycard and they have acknowledged, they have till 13/1/2007 to put in their defence, which I am sure they will do at the 11th hour.

Please let me know how you get on,

Thanks

DS

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