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this is my first post here, so I don't have a clue if it's in the correct forum.


I am currently taking on TSB to reclaim my GFs bank charges.


Also,I have just had an NTL TV/phone bill for -£255. They sent me a letter a month ago saying that they have discovered that I've been paying too much. I didn't expect it would be that much. I've been paying £10 a month too much for over 2 years, lol.

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Hi AdyBee and welcome


Have a good look around the FAQs before you start anything we dont want any mistakes!.


Also start a thread in the TSB forum section, and have a read through of others threads, this will give you a great insight into what to expect and how the process works


Good luck

All advice is based on my experiences. I am NOT qualified and as such cannot be held responsible for any mistakes. If in doubt...get professional help.

If you like what i have said then make me a star!!

Some helpful links

I have been successful in many cases..here are links to some

Housing Act and deposits: http://www.consumeractiongroup.co.uk/forum/showthread.php?266260-Deposit-being-withheld.-Please-advise&highlight=

Against Natwest: http://www.consumeractiongroup.co.uk/forum/showthread.php?278646-N-west-v-Mrsfoot-s-Son.-***WON_ALL-CHARGES-REFUNDED***&highlight=

Against Swift Advances: http://www.consumeractiongroup.co.uk/forum/showthread.php?46576-Me-V-Swift&highlight=

Against B&Q: http://www.consumeractiongroup.co.uk/forum/showthread.php?172878-Me-vs-B-amp-Q&highlight=

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