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    • This is a good article on how to try and spot whether a phone call about Track and Trace is genuine.   https://fullfact.org/online/test-and-trace-scam/
    • Goldman Sachs-backed Marcus Bank has brought back its one-year fixed-rate deal, but the account actually pays 1% now, a lower rate than its easy-access deal which pays 1.05%. View the full article
    • The Independent are saying that Boris is dropping the promise of not allowing US chlorinated chicken, hormone-fed beef and so on.   https://www.independent.co.uk/news/uk/politics/chlorinated-chicken-us-trade-talks-boris-johnson-trump-a9549656.html#gsc.tab=0
    • The problem with these small debt amounts is that they can hang around like a bad smell. Every now and again you will start to receive letters followed by phone calls. Then it will go quiet and you will have another debt company chasing you. This could go on for many years.   Ignore DCBL as advised.   Send a complaint letter to ELE/Engie, asking why they have asked DCBL to chase a debt, when ELE have never sent any such bill to you. Then explain that you received a final bill relating to address xxxx and you paid it. If somehow there had been a billing error, ELE were advised of your new address, so they should have written to you at the new address.        
    • Of course it could be the same company trading under variations of the same name in order to dilute their bad reputation. In terms of the money you paid, section 15 of the Supply of Goods and Services Act says that where a price for services has not been agreed then a reasonable price will be implied. I gather from what you have told us that they give you the price in advance and you agreed. I'm afraid that on this point, you would be bound to pay the price because contract law does not help people to make good bargains. It simply requires the people stick by the bargains they have made. On the other hand, if they undertook to do a certain job of work and to achieve a certain result – and that result wasn't achieved then you certainly have an action against them. The problem is that a company like this may be difficult to get hold of unless they have got a very clear office or workplace and some assets. The second problem is that you would probably be required to have given plumbforce the opportunity to come back and try again – and unfortunately you didn't do that. This means you tried to make a claim against them, they would probably argue that these plumbing problems they always take one or two goes to fix and that a reasonable person would give them an opportunity to sort it out before going elsewhere. I'm sure you're absolutely right and these people are completely overpriced – and it seems that they have done a bad job – and of course the reviews don't do them any favours. However, I think you're going have difficulty getting your money back on this – although if you want to try, will be very happy to help you – but I'm sure that it will go to a small claim in the County Court. Of course this would be an interesting exercise for you if you have the energy. It's quite simple – but of course you do risk your claim fee and your hearing fee if you lose. I can imagine that if you produced evidence of their reputation and what has happened in court that the judge will be disposed to find in your favour regardless of the arguments which I have suggested that they might put forward. The final risk could be that they would say that you are only entitled to recover the cost of the second plumber required to finish the job that you had paid Plumbforce for. In other words about a hundred quid. It's not a bad argument – I don't know if it is a winning argument – and as I probably wouldn't bother to be represented, they might not think of it for themselves. However, I'm just letting you know of all the possibilities in this problem. Of course I think one of the lessons view is to make sure that you get at least two quotes for everything – even if it seems to be an emergency. When your new home, it's worth making sure that you gather a list of reliable support services – either from your experience or from the experience of neighbours who will already have been through it. That way you can be reasonably certain that if you have any other problems with heating or lighting or water – et cetera, you will have one or two numbers to hand that you can call on with a certain amount of confidence.
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Marvellous76

Buchananclark and Wells

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I need some advice and wonder if anyone has experienced similar correspondence.

 

I recieved a letter from Buchananclark and Wells on 19th December 06 asking for a payment of £60,49, they inform me that they are colllecting on behalf of their client Activ Kapital Assett Investment.

 

When i called a women at Buchananclark and Wells she advised me that it was for an old Barclays loan, i explained that i hadnt been with Barclays for 8 years and that i owed them nothing. She explained that this was irrelevent and they would be proceeding.

 

I called Barclays and they had no record of me owing them anything, i called back and explained this to the women and she said that Bracyas had sold the debt to her client who had sold it onto them.

 

I asked if i could have Activ Kapital Assett Investments number but she said they dont speak to them on the phone, i thought this seemed a bit odd. Anyway i said that i would go back to my parents house and try and dig out some doccumentation to prove that i didnt owe any money however as this was so long ago i don't think i still have it. I know for a fact that i owe nothing and this is some sort of attempt to get some money from me.

 

any advice?

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The first point if the debt is over 6 yrs and no contact has been made over this time then it is statute barred and is A"dead Debt".

 

Second point Buchanan C;ark & Wells are again committing a criminal offence under the DPA as they are not registered with the ICO as a Data Processor

Recommend you go to the threads on Buchanan Clark & Wells for mor inf

Sparkie 1723

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Thanks Sparkie

 

where can i find more information?

 

regards Marvin

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Hi Marvin

Go to Debt and Bailliffs forum, theres a lot of input there in all the different threads.

Keep smiling

 

Sparkie1723:)

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Hi

 

They have since written back to tell me that they do not hold a credit agreement in their office and that my account has been closed.

 

So so dodgy. There are prob so many people that if in my situation just panic and pay. This is suppose if how they make their money.

 

Any idea of who i can report them to?

 

Thanks Marvin

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Just goes to show what you can do if you stand up to them, you wont have to worry about them any more, post what you have posted here on the Bailliffs and DCA forum it will come in usefull to others good work matey. Rock on power to the people.

sparkie 1723

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Hi,

if a debt is over 6 years old and no contact re this specific debt has been made, is that still a 'dead debt'?

Having huge problems with BCW re council tax demands for a previous property from 1999 - 2001. Long story, however the council seem ok about dealing and investigating it ( have been told that they need a letter from me in order to open their files!) but BCW have been extremely rude and tell me that they will take me to court anyway.

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