Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Survivor vs Capital One - here goes...


survivor
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6411 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Well, here goes...

 

First claim against anyone for reclaiming charges - I've bee hovering around the site for a month or so and decided that one of my resolutions would be,

 

'to claim back what is rightfully mine..!'

 

Hopfully the reading of the other threads will guide me in the right direction, and I will not fall foul of the old '..£20-£12 we'll offer you £8 per charge' routine..

;)

 

If anyone can ofer any further advice that I may have missed, then please ad below - Next on the agenda is Halifax!!!

 

Survivor

:cool:

If you found my advice to be useful, then please click the scales to the left - Thank you.

 

Halifax - 13/01/2007 - Prelim sent

Halifax - 27/01/2007 - LBA

Halifax - 19/02/2007 - Filed N1

Halifax - 21/02/2007 - Telephone call from Halifax offering FULL SETTLEMENT (inc costs & 8% s.69) - RESULT!!

 

Advice & opinions given by Survivor are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

Hi there Survivor, well you've done the most important thing so far, and that is get the ball rolling!

 

Just stick to your timetable, get everything in writing and read up on as much info as you can...oh, and keep us all posted on your progress! :D

Link to post
Share on other sites

AWC - the ball is definately rolling. I had a call from some guy at Cr*p One asking why I was not using my a/c - when I told him that I now paid cash & didn't use credit cards, he became very abusive and hung when I didn't argue...:D

 

Round one to me for not arguing - let the fight continue..;)

 

Survivor :cool:

If you found my advice to be useful, then please click the scales to the left - Thank you.

 

Halifax - 13/01/2007 - Prelim sent

Halifax - 27/01/2007 - LBA

Halifax - 19/02/2007 - Filed N1

Halifax - 21/02/2007 - Telephone call from Halifax offering FULL SETTLEMENT (inc costs & 8% s.69) - RESULT!!

 

Advice & opinions given by Survivor are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

AWC - the ball is definately rolling. I had a call from some guy at Cr*p One asking why I was not using my a/c - when I told him that I now paid cash & didn't use credit cards, he became very abusive and hung when I didn't argue...:D

 

Round one to me for not arguing - let the fight continue..;)

 

Survivor :cool:

 

Another good reason to record their calls:D

 

AL

-------------------------

CAPITAL ONE * SETTLED*31st Oct 06

HBOS *SETTLED* 8th Oct 06

WOOLWICH *SETTLED*12thJan2007

Monument (Barclays) *SETTLED*10thMar2007

Link to post
Share on other sites

Aren't they nasty???? I can't believe they actually let their employees treat customers in such a bad way!! I just let my robotic answer machine take calls to these companies - caller ID is a brilliant thing to allow us to answer calls when we want to speak to people. Horrible that they invade peoples space with such nasty calls!!

 

Don't rise to their fowl ways - just let them stew!!!!! :D :D

 

You will win your money back - they just like playing games!!!

Link to post
Share on other sites

:rolleyes:

Well, here goes...

 

First claim against anyone for reclaiming charges - I've bee hovering around the site for a month or so and decided that one of my resolutions would be,

 

'to claim back what is rightfully mine..!'

 

Hopfully the reading of the other threads will guide me in the right direction, and I will not fall foul of the old '..£20-£12 we'll offer you £8 per charge' routine..

;)

 

If anyone can ofer any further advice that I may have missed, then please ad below - Next on the agenda is Halifax!!!

 

Survivor

:cool:

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...