Jump to content

 

BankFodder BankFodder


Masterplan

HSBC onto Metropolitan Collection onto DG

style="text-align:center;"> Please note that this topic has not had any new posts for the last 4895 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Good afternoon, all.

 

My sister-in-law has got herself into a bit of a sticky one.

 

She had unsecured loan and overdraft with HSBC. Life went wonky and her account got closed.

 

MCS contacted her about this time last year. She struggled to get payments up and running but eventually got a standing order on the go for £300/mth. Because it was a bit messy getting the SO set-up MCS ran out of patience and passed it over to DG. Whilst the case was being passed to DG her SO started going through - to MCS.

 

She "vaguely recalls" getting something in the post from DG asking her to confirm how much she could afford, to complete a slip and return it to them. She didn't bother because the SO for MCS was up and running and she just hoped that it would all somehow right itself.

 

Out of the blue, yesterday, she got a letter from DG. Its apprently fairly similar to the one she ignored last year save that it says that the "temporary arrangement" has expired and she has to increase her payments. She also says that the balance they are saying is outstanding (£16k) seems way too high (both when taking into account her initial debt with HSBC and all her subsequent repayments).

 

She asked me for advice and I thought of here!

 

She's not trying to avoid her debt but now feels much less confident about the whole scenario and is concerned she might be paying them back forever.

 

I would have thought that job number one is to ask for a statement showing all debits and credits. It strikes me that they should not be charging interest on the outstanding amount as she has never signed a credit agreement with DG (or MCS) but perhaps I am incorrect?

 

Is there any other information, awkward or important questions she needs to raise? The latest letter mentions a "temporary agreement" - she says she has never spoken to/written to DG so no idea what the agreement is. Clearly she can ask for copy correspondence but are there any more pressing questions anyone can think of?

 

It appears that MCS have been passing over her payments to DG (otherwise I'd have thought they would have been on her case much sooner) - is that considered good practice amongst debt collectors?

 

All help very gratefully received.

Share this post


Link to post
Share on other sites

Hmn what a mess.

 

It could be that both of these are working together but then again if they are then a classic case of the right hand etc....

As far as I am aware although I do stand to be corrected dcas are only allowed to collect the interest if it is a commercial debt.

Of course the original agreement which allowed the interest would no longer be in place since your contract ended once the account was sold if of course this is the case.

I think the bottom line needs to be to ascertain whether HSBC are using these as collection agencies in which case it could be that the debt has not been sold but rather farmed out for collection on their behalf.

A check with your credit files should highlight this and detail clearly what has gone on.

Additionally requests to the 2 collection agencies for CCA requests may see one of them backing off.

You need to start to unravel this and although it may look like chasing the dogs tail,unfortunately sometimes this can be true.

The other thing concerns the default,if of course one was issued.

There is a requirement that this is issued to you on notice of intent did you receive anything from HSBC?


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

Share this post


Link to post
Share on other sites

guys, i don't know if this helps but i'm pretty sure both DG and Metropolitan are inhouse to HSBC.

 

I know Metropolitan are for sure and i'm 90% sure DG are too!

Share this post


Link to post
Share on other sites
Hmn what a mess.

 

It could be that both of these are working together but then again if they are then a classic case of the right hand etc....

As far as I am aware although I do stand to be corrected dcas are only allowed to collect the interest if it is a commercial debt.

Of course the original agreement which allowed the interest would no longer be in place since your contract ended once the account was sold if of course this is the case.

I think the bottom line needs to be to ascertain whether HSBC are using these as collection agencies in which case it could be that the debt has not been sold but rather farmed out for collection on their behalf.

A check with your credit files should highlight this and detail clearly what has gone on.

Additionally requests to the 2 collection agencies for CCA requests may see one of them backing off.

You need to start to unravel this and although it may look like chasing the dogs tail,unfortunately sometimes this can be true.

The other thing concerns the default,if of course one was issued.

There is a requirement that this is issued to you on notice of intent did you receive anything from HSBC?

 

Its not me, its my sister-in-law.

 

She has no idea if they defaulted her.

 

For better or worse, my feeling is to do a CCA letter to DG only. She believes she may have corresponded with MCS before in relation to the standing order and as such has probably acknowledged that debt.

Share this post


Link to post
Share on other sites

metropolitan and dg are members of the hasbc group. That is 100% yu can check this by any correspondance you have recieved if it shows the hsbc logo in any way diffrent colour or diffrent design etc.


CLICK HERE FOR A LOOK AT ALL OF MY FILES: http://s134.photobucket.com/albums/q82/bailiffchaser/

do not forget to click on my scale if i am giving you the right advice or advice is making sense click my scales otherwise others think i am not helping you.

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...