Hap vs A&L

[aloofy]

Posted my subject access request along with a cheque for the £10 fee. The 40 days are up at the end of this week and there is no sign of my statements although the cheeky beggers cashed my cheque on th %th December! What should I do if I don't get anything.

[apx786]

have you been waiting 40 working days? i got mine after 45 days. Just hold on for a few more days or ring them up to trace the package.

[Lil]

Hi and welcome,

Have you had a read through the FAQ's? here is a part from the step by step guide to help with your query;

 

'Under the Data Protection Act - the Data Controller has only 40 days to provide this information. If they refuse, or do not furnish you with the full information within 40 days, report them to the information commissioner - Information Commissioners Office – Information Commissioner's Office - for a breach of the Data Protection Act. We also have templated letters to force compliance through the courts - see the Templates Library.'

 

Even if you have read the FAQ's keep going back and having a look as there is always something helpful you may miss!! This helped me loads when i was doing my claim, along with all the helpfull people on here.

 

Hope this helps

[maranatha]

Don't bother with 40 working days.

 

Work on 40 ACTUAL days with no time off for good

behavior

 

Maranatha

[aloofy]

Was just about to phone A&L when I received all my statements on 13th January along with a print off of all activity regarding my account (times I've telephoned etc). I have £2,030.50 in charges for the last 6 years so will be posting my prelim letter tomorrow.

[aloofy]

I have on 3 or 4 occasions complained about a bank charge and had part refunded as a "gesture of goodwill" should I deduct this from the amount I am reclaiming?

[aloofy]

Posted my prelim letter 23/01/07. decided to take out the charges I had been refunded as I didn't want to be as dishonest as the banks!

 

Had monthly statement today which had advance notice of a charge for being £8.98 OD rang them up cos I had a £10 buffer zone only to be told that they have done away with the buffer!! They hadn.t told me though!