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abbey delay tactics

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can anyone help me get letter template to write to abbey to claim for charges over past two years and to ask them to send the 3 years statements they havent sent even after the 40 days period and phonecalls in which they keep divertin me to other departments but get empty promises.

I want to start claimin for charges I know about but warn them I want to claim for other charges when they send rest of statements.

any help is greatly appreciated.


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Hi Poochie, what letters have you sent them already? Did you send them the DPA Letter?


As you are in scotland it is slightly different, unless you have an address in England that you can use you need to look at the Scotland Forum . But the template letters, that should be shown in my signature, will point you int he right direction


Hope this helps



Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed


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