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    • Hi   I am sure other will be along to assist so please be patient.   I can see where you are coming from as to any prospective buyer if they done checks on your car it would look like your car has been clocked due to the mileage discrepancy.   Now the Garage that done the MOT and recorded the incorrect mileage although they has said this was there error do you actually have that in writing that they have admitted it?   Anything you do with the garage that recorded the incorrect mileage you need to stay off the phone and put everything in writing as you need a paper trail of this.   Did you go through VOSA Complaints procedure due to the mileage error and get a decision for there examiner's assessment? (if so exactly what did there outcome state?)   If not IMO you need to write to that garage and ask why the incorrect mileage was recorded on your MOT after your (discussion/phone call on XX/XX/2022) where they admitted the incorrect mileage was recorded and how they are going to rectify this issue with VOSA.    You also need to send that specific Garage a Subject Access Request (SAR) (giving them all your vehicle details) asking for 'ALL DATA' the simple phrase covers whatever format they hold that data in whether it be written, email, recorded phone calls etc.   They then have 30 Calendar Days to respond only once they have acknowledged receipt of your SAR request, they may ask you to provide ID to confirm who you are which they are allowed to do.   As said please be patient others will be along to advise.
    • Hi   I have to agree with dx100uk on this any warranty given does not exceed your rights under The Consumer Rights Act 2015.   As for them stating this was a 'Private Sale' really the Trader sold this vehicle and you have rights under the Consumer Rights Act 2015.   Consumer Right Act Legislation:  Consumer Rights Act 2015 WWW.LEGISLATION.GOV.UK   Were you by any chance told you signed a legal agreement into a Private Sale where there are no returns or refunds?   Look at this review go down the webpage until you get to the very first one star review (15 Oct 20) and have a read of their response::   We Sell Any Auto | Car dealership in Preston | AutoTrader WWW.AUTOTRADER.CO.UK Browse all current We Sell Any Auto vehicles for sale. View contact details, customer reviews, services offered and more on We Sell Any Auto.   It may be helpful if you could post up in Multi PDF Format fully redacted the documents you signed for this car so we can see what you signed. Also have you put the cars registration into the Governments Check MOT to have a wee look at the Cars history: https://www.gov.uk/check-mot-history We Sell Any Auto Ltd   Registered Office Address: Brierley House Brierley Street, Ashton-On-Ribble, Preston, Lancashire, England, PR2 2AU   Company Number: 10485166   Company Status: Active   Incorporated: 17th November 2016   Company Type: Private Limited Company   Previous Company Names: Three Oaks Car Sales Limited -     17 Nov 2016 - 02 Dec 2019   Nature of Business: 45112 - Sale of used cars and light motor vehicles   Directors: Tom Brown (appointed 1st Dec 2019), Dan Carruthers (appointed 17th Nov 2016)   Companies House link: https://find-and-update.company-information.service.gov.uk/company/10485166   Endole link: https://suite.endole.co.uk/insight/company/10485166-we-sell-any-auto-ltd   Bizdb link: https://www.bizdb.co.uk/company/three-oaks-car-sales-limited-10485166/
    • Hmm sounds like they are covering for him especially as he opened door and walked in.  No need to report it just ask for advise re what they would class this as for your complaint.  Clearly he has broken the law. I have a post regarding dpd where he tried to push his way in to a neighbours house and demand that she is in the living room holdìng the parcel. Dpd are known for doing this sort of thing. I have made several complaints about them and there male staff trying to force the way into houses past females. One even tried it with me tho bad mistake as they thought l was alone. The guy could not see my 18 yr old Son upstairs, my partner coming threw from Kitchen and a friend at side of house. As soon as my partner and friend appeared he decided a picture on doorstep is fine despite our friend tecording the guy before he noticed him and the video being forwarded to dpd they have done nothing.  I know he still works for them as he delivered to me Tuesday.  You need to kick up a stink tell them you want a copy of the complaints procedure. Maybe even policys on driver behaviour. 
    • Sri Lanka's giant neighbour is emerging as one of its biggest providers of aid, after years of mistrust.View the full article
    • One of the things that could help your case is their first PCN to you. Could you please post it up as I think there will be at least one thing that would help in your defence.
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Dessie v Abbey ***SETTLEMENT REACHED***


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Congratulations - I adding up my chrges now - I was worried about working out compounded interest but think I will just list it as you have done and see what happens - I ahve been told to send to Alan Betts Head of Unsecured Debt Management - at Grafton Gate East - is this who you dealt with??

 

 

Thanks - and ...I know its a daft question but how do you start a new thread? I.m having a bad day!

 

Kathie

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Still waiting for the money to arrive in my Abbey account. I have had the settlement letter from DLA and to day is 10 days from agreeing a settlement. I will phone the bank again tomorrow and will be onto Alison Burton if I dont have any joy.

 

As regards a question that was posed a couple of posts ago - I spoke to the Abbey regarding access to the account as I decided to have the money paid straight to there rather than waiting for a chaeque and then waiting ofr it to clear. I was told that the account is still active but the only way I will be able to access it is through the branch. As soon as the money is paid in then that will clear the £1k overdrawn balance and the rest is mine and will be drawn over the counter in cash (because I like to be awkward) and transferred to my Nat West account. They can then have my cards etc and close the account.

1st Abbey claim settled 11th August - £5248.79

2nd Abbey claim started 21st September 2006

DPA letter posted 22nd September

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edit....

 

drawn over the counter in cash (because I like to be awkward) and transferred....

 

I don't know what the cash limit is, but I suspect that more than a few hundred might need to be "pre-ordered".

Abbey - Won DPA Claim - Aug 06 and got bailiffs in to recover my court costs of just £30.00

Abbey - Won Charges Refund of £1050 - Nov 06

Egg - Recovered £220 due to Customer Services misinformation - Feb 2007

Nat West - Prelinimary Letter to recover on Credit Card charges £30.00 sent March 2006. £25.40 offered - rejected and the bank reckons that this is it's last word on the matter. We'll see if that's still the case when it reads my N1 form sent recently. It has until the 17th April to respond or the N1 will be submitted.

 

Please check out my web site www.BankChargesScandal.co.uk for Research, Useful links and my story.

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I am expecting to have to speak to the bank before I go in and get the cash. It will a pleasure to accept the cash and then hand over my card and tell them to close the account.

1st Abbey claim settled 11th August - £5248.79

2nd Abbey claim started 21st September 2006

DPA letter posted 22nd September

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Still no payment today, and today is 10 working days from agreement being reached. Alison Burton is out of the office and I have been speaking to Paul Denham this afternoon. Have phoned them to chase up payment but been stonewalled basically.

 

Will be phoning him again in a mo, he says he has passed it on to a colleague who was on the phone when I asked to be put through to him.

 

I have told him that if I do not receive the money in my account by the end of today I will be withdrawing my offer as "full settlement" and will be proceeding with my claim for the full amount (about another £500-600).

 

Am a bit stressed and quite a bit annoyed.

1st Abbey claim settled 11th August - £5248.79

2nd Abbey claim started 21st September 2006

DPA letter posted 22nd September

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Have issued ultimatum through DLA and guess what?

 

10 minutes later, a phone call to say that a cheque has been paid into my account.

 

But

 

A CHEQUE???????

 

Abbey paying an Abbey customer some money and they pay by CHEQUE rather than a direct transfer grrrrrrrrrrrrrr

 

Anyway, money will be available once the cheque has cleared on Thursday :D

1st Abbey claim settled 11th August - £5248.79

2nd Abbey claim started 21st September 2006

DPA letter posted 22nd September

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They are just ensuring that they get some of their money back through the overnight markets

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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Cheque has cleared today :D

 

Time to start round 2 I think.

1st Abbey claim settled 11th August - £5248.79

2nd Abbey claim started 21st September 2006

DPA letter posted 22nd September

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  • 12 years later...

This topic was closed on 09 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

1st Abbey claim settled 11th August - £5248.79

2nd Abbey claim started 21st September 2006

DPA letter posted 22nd September

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