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sheedy

Sheedy v Halifax

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I have contacted my Bank Halifax and have asked for my charges to be refunded giving them 14 days to reply. Letter was received by them on 6th December. As it was xmas I gave them a few days grace to reply. I have now received a letter stating that the are investigating my claim and will contact me no later than 1st Feb. I am sure I need to respond but I don't know what letter to use and where to find it. I have had a quick look but can only find a letter which you send if you receive no reply at all.

Thanks

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Hi Sheedy

 

Welcome to the site.

Presumably you have sent the preliminary letter ?

You are now free to send them the letter before action,again giving them 14 days.

Disregard their letter saying 1st February.

You will need to read up further too as you approach an important stage.

I suggest re-reading the faqs and also wont do any harm to look at some threads in Halifax bank group.:)


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Stick to YOUR deadlines, dont let them ride roughshod over you.

Send your next letter (LBA) 17 working days after your 1st one.

This allows 2 days for postal delivery etc then the 14 days, presuming you stated that in your prelim letter.

Then 17 working days later go on to the next step.

 

Good luck


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Where do I find the letter. The only one I found indicates that you have had no response. I have sent my spreadsheet and have had two replies from Halifax, Ist acknowledging receipt and the second informing me that I will have a response by 1st feb. I sometimes find this site hard to navigate. I need to find the specific template which If I remember rightly stated that you expect a reply within 14 days and if one isn't received there will be no further correspondence and I will move straight to legal action.

Thanks for replying maybe you can help me further.

Sheedy

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Check your pm!;)


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Sorry to sound ignorant but what is pm.

Sheedy

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Your private message box......look at the top of the page where it says welcome /last visited etc.


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Hi your posts moved into Halifax thread with other claimants to support you.


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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