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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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gaz v hsbc **WON**


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Hi all, this is a really good moment but at the same time a really sad moment as it is nearly the end., as all the people i have spoke too. I would just like to thank everybody who has helped me along the way. I couldn't have done it with out you all. If you are ever in Blackpool let me know by personnel message and we can have a party at the hotel. I would like to personnel thank laterlaus for everything, please personnel message me when you get chance. Thank you all, please say in touch.

This won't be my last message as the money hasn't hit my account yet

IT'S TIME FOR US LITTLE PEOPLE TO FIGHT BACK:)

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hey well done (not sad at all, just stick around) we're all coming to blackpool for sure lol

congratulations, its only a matter of a very short time that they put the money your way.... well done that man!:D :D

If i've been helpful in any way....then tip my scales over there!

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There are plenty of them,lol:D . when do you want booking in. Can you tell me how you have become a Platinum Account Customer?????. Maybe we sold all get together and make it bigger and let more people know?????

IT'S TIME FOR US LITTLE PEOPLE TO FIGHT BACK:)

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i think i became a platinum customer because i talk to damn much...and i just know that you're gonna get verification on that from just about everybody!! (i'm only trying my best lol)

:)

  • Haha 1

If i've been helpful in any way....then tip my scales over there!

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they are half price at the moment, so you get to go twice for your money.

The hotel has been voted hotel of the year again so no small guest house, only the best. lol, just lel me know.

ps: theres no way i am going on the big one.lol, it's just to high

IT'S TIME FOR US LITTLE PEOPLE TO FIGHT BACK:)

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i think i became a platinum customer because i talk to damn much...and i just know that you're gonna get verification on that from just about everybody!! (i'm only trying my best lol)

:)

I for one can vouch for netty she does talk a lot!!! :lol:

Guide to claiming back your bank charges

 

Most of your questions can be answered by following this link.

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only when she has something to say - thank you very much!

 

yes, rj, i'm popping along to add you to the winners on my dirty dozen update. (just checked you are already on - i wrote that after i knew you were almost, almost there)

 

and yes, why go anywhere -

my son's claim was paid out in october and here i sit - it's like a new hobby (my newest one was taking new cars out for test drives - what a fun one that was),

but i look at it this way - there are new people on here everyday and you know what you are now, rj? a veteran - you know a lot of what the newbies want to know - so, hang around (or get addicted like me and perky) but just answer a few newbies' questions when you get a mo. it keeps us all in touch - and can be a laugh and ultimately - you get to relive the good feeling of winning against the bank - just like i feel now that you've won! so don't go!

i'll pm you later today or you me!

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ok heres a question for you all.

If a bank does not provide you with your statement within the 40 days that they have. What would be my course of action???????

I think i remember reading somewhere that i can claim because of this, is this true??????

IT'S TIME FOR US LITTLE PEOPLE TO FIGHT BACK:)

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hi all, just a quick on..... well thats what the wife say it is..lol

when sending my singed letter back to dg, can i put in a letter saying along the lines that if they put any charges on my account again the same will happen.

IT'S TIME FOR US LITTLE PEOPLE TO FIGHT BACK:)

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  • 2 weeks later...

hi all, just seeing how everyone is. has everyone had a good easter:) .

all i can say is that it's been a busy one in the hotel. it's now time to sleep..lol :D .

IT'S TIME FOR US LITTLE PEOPLE TO FIGHT BACK:)

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yep! see the A with a black line under it and and little arrow next to it?

press the arrow!!!!!!!

only took my nine months to learn that!

when i said i didn't know much about computers - you guys didn't believe me did you?

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