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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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gaz v hsbc **WON**


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guido, first - gary h has now changed post 3 to your corrections - good pick up!

second - on the 149: i think the whole of post 3 (four paragraphs) goes in section g and the draft direction is attached on a separate piece of paper.

ANYBODY?????? want to say different?

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saw the exchange last night on will cosworth(?) thread -

i e-mailed gary h with the one you put there as i too am a bit of a stickler under normal circumstances - but on here i just glide on threw! (that's a ha -ha, by the way). i rather like no caps, no punc and odd misspells but it irks me in official stuff - i'd never picked up the errors as you are usually just looking for info and scanning - not really reading - as i said - good pick up.

now, have you done an aq before - what did you make of my post just above?

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I am similar, not too important whilst posting as long as the message is conveyed clearly, but really must be correct on letters and court forms.

 

Done a few AQs, if you mean your post 48, looks fine to me.

If I have been helpful please click on my star and add a comment.

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Hi GuidoT,

I have tried to go on the link and it tells me i need a password to access it.

am i write to think that if like the draft order for direction, where i put my case number, claimant and defendant on the top and the rest under it.

 

I missed this, then try here (scroll down about a third of the way):

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/11644-allocation-questionnaires-guide-completion.html

 

It worked okay for me. PM your email address and I will email to you if you are still having difficulties.

If I have been helpful please click on my star and add a comment.

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nice but dim but nice - that's me - you meant from what starts with "the claimant proposes."........and the finishes.....with......."one hour"

didn't you? you see - it takes me awhile - i misread that entirely - think i might go to bed now - when that starts happening - it's time to stop for the night.

 

night, night gaz, guido, et.al

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Jason, Ben, Elizabeth, Erin, Mary Ellen, James Robert (Jim Bob), John (John Boy) Walton, Fanny Tatum .... I think I will stop there - this thread is degenerating.

If I have been helpful please click on my star and add a comment.

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GH 1981 - My advice will be the same irrespective of what you post here.

 

By the way, I am an enormous fan of the Walton's, I live my life by the ideals that embody the Walton family values.:p

If I have been helpful please click on my star and add a comment.

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i am ready to go, checked and double cheched the aq. it's not got to be in by the 5th march so i am going to wait till then to put it in.

I have rang dg and had to leave a message as there not in the office till wednesday???? are they a big firm?????? told them to give me a call back as i wanted to see if they needed anything of me and to see how things were going.:)

They may think i am being a bit cheeky asking but who cares. with six days to go lets keep fingers crossed (thanks nettyg).

IT'S TIME FOR US LITTLE PEOPLE TO FIGHT BACK:)

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hi all. tomorrow is a big day (well for me anyway):) got my aq ready to go.

i have spoke to dg on friday and they said everything was fine and that they were now waiting on hsbc to get back to them. is this normal???? or is it brown pants time for them....lol :D i hope so.

IT'S TIME FOR US LITTLE PEOPLE TO FIGHT BACK:)

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just one more question, i have got my aq and three attached sheets. does this sound right. i have aq, draft order for directions and section g for the n149 aq.

IT'S TIME FOR US LITTLE PEOPLE TO FIGHT BACK:)

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yes, that sounds about right - don't forget your cheque -

you can hand deliver to the court if you like - then they can check it's all there.

i think it being with the bank means an offer is forthcoming quite soon - good luck.

if you need it - seen my new thread - about after filing the aq.....

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thanks lateralus, i am going in the morning to hand it all in as the court is five mins away. wont forget the cheque. thanks for all the advice you have given me, couldnt have got this far without your advice. thanks again

IT'S TIME FOR US LITTLE PEOPLE TO FIGHT BACK:)

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Well hopefully a letter from DG saying your wrong but because we are so busy dealing with everyone else who is wrong heres a cheque for everything you asked for.... and a free holiday in barbados..... (the free holiday in barbados was fantasy) but apart from that just hang in there... netty has enough blue bricks for half a house from her AQ maybe you could sell them as a job lot house kit.....

 

pete

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