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    • the Town and Country [advertisments ] Regulations 2007 are not easy to understand. Most Council planing officials don't so it's good that you found one who knows. Although he may not have been right if the rogues have not been "controlling" in the car park for that long. The time only starts when the ANPR signs go up, not how long the area has been used as a car park.   Sadly I have checked Highview out and they have been there since at least 2014 . I have looked at the BPA Code of Practice version 8 which covers 2023 and that states Re Consideration and Grace Periods 13.3 Where a parking location is one where a limited period of parking is permitted, or where drivers contract to park for a defined period and pay for that service in advance (Pay & Display), this would be considered as a parking event and a Grace Period of at least 10 minutes must be added to the end of a parking event before you issue a PCN. It then goes on to explain a bit more further down 13.5 You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is. 13.6 Neither a consideration period or a grace period are periods of free parking and there is no requirement for you to offer an additional allowance on top of a consideration or grace period. _________________________________________________________________________________________________________________So you have  now only overstayed 5 minutes maximum since BPA quote a minimum of 10 minutes. And it may be that the Riverside does have a longer period perhaps because of the size of the car park? So it becomes even more incumbent on you to remember where the extra 5 minutes could be.  Were you travelling as a family with children or a disabled person where getting them in and out of the car would take longer. Was there difficulty finding a space, or having to queue to get out of the car park . Or anything else that could account for another 5 minutes  without having to claim the difference between the ANPR times and the actual times.
    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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    • deed?  you mean consent order you and her signed? concluding the case as long as you nor she break it's conditions signed upto? dx  
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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        • Like

Angelclaire v Natwest - ** WON WON WON !!! **


angelclaire
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I have just had an offer to settle from Cobbetts of £1600.00 (half of my claim)... without prejudice etc etc.. I have NO IDEA what to do now, should I accept? They state all the usual conditions, ie write to the Court withdrawing my claim, don't disclose to third party... I'm soooo skint, should I take the money? If not, what exactly should I do now?

 

Thanks guys, I am absolutely elated, I couldn't have done it without you, but what now?

x

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Threads merged - please stick to one thread!

 

Why would you want to settle for only half the claim amount?

 

If you don't want the other £1600 then I'll have it! :D

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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Hi there,

 

Thanks for this, but the template letter states about the LBA and the deadline before pursuing to Court.... I have already sent off my AQ, so what should I put in my last paragraph? Sorry if I'm being a bit dense!

 

Hi just amend the letter to suit.

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This should do the trick:-

 

Thank you for your letter dated xxth xxxxxxx 200x.

 

 

I respectfully decline your offer of settlement and request, once again, that you return to me all charges imposed on this account, interest and court fees, which together with the daily rate of £0.XX now total £xxxx as of XXth xxxxxx 2007

 

I will accept the sum offered only as part settlement and on the clear understanding that I will pursue recovery of the remainder.

 

I will be willing to withdraw my claim upon receipt of unconditional full settlement of my claim.

 

I am also not prepared to agree to any confidentiality clauses you try to impose, unless of course your client wishes to make an offer of due consideration in addition to the amount of £xxxxx, in order to be afforded this privilege by myself.

 

I trust this clarifies my position.

 

Yours faithfully

 

  • Haha 1

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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Wow, thanks, that letter is great, just what I need. Do you really think I should ask for more money in respect of a confidentiality clause? Do you not think that will put them off offering me my full charges amount (ie they may think sod it, she's not worth it?)

 

Has anyone else been asked this? The exact wording was:

 

1

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Wow, thanks, that letter is great, just what I need. Do you really think I should ask for more money in respect of a confidentiality clause? Do you not think that will put them off offering me my full charges amount (ie they may think sod it, she's not worth it?)

 

Has anyone else been asked this? The exact wording was:

 

1 you agree

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Wow, thanks, that letter is great, just what I need. Do you really think I should ask for more money in respect of a confidentiality clause? Do you not think that will put them off offering me my full charges amount (ie they may think sod it, she's not worth it?)

 

Has anyone else been asked this? The exact wording was:

 

1 you agree not to disclose to any third party the

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Was it that great you had to tell me three times....lmao!! :D

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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Do you really think I should ask for more money in respect of a confidentiality clause? Do you not think that will put them off offering me my full charges amount

 

Hey, it's the letter I used and I WON, I even had their defence struck out with my claim!!! The letter will either get you extra cash (which I doubt), or your full settlement. The letter is merely to emphasise how serious you are!!

  • Haha 1

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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Ha ha, yes, i'm no good at these reply thingies! Right, thanks for that, the letter is in the post! Really truly thanks for your help, I can't wait to get my money and then I can help others as you have! Bless ya!

x

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Thanks angelclaire, and you too bill-k!!

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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You're doing it again...STOP PANICING!!!!!

 

;)

 

Hmmmmm Muggins where have I Heard that advice before?

 

You turning into me Hon!!!

Allyxia

KEEP FIGHTING FOR YOUR MONEY - EVEN WHEN IT GETS TOUGH

The Banks are somewhere which lends you an umberella when it is sunny, and takes it away when it rains

 

HSBC £1200 - Settled in Full

Cap 1 2 X £100 - Settled in Full

Nationwide £1641 - Settled in Full inc Default and CCJ Removed by Court Order

NatWest £2215.60- Settled in Full and Removed Default Natice

Woolwich £3690 - Settled in Full

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  • 4 weeks later...

From Angleclaire and posted on yet another new thread (mods, can you merge them again, please?)

 

Angelclaire v NatWest

 

I today received this from my local Court:

 

"NOTICE OF ALLOCATION TO THE SMALL CLAIMS TRACK (HEARING)

 

DISTRICT JUDGE has considered the statements of case and allocation questionnaires filed and allocate the claim to the small claims track.

 

The hearing will take place at 10.30 on the 25 April 2007 at xxxx Court and should take no longer than one hour.

 

The court must be informed immediately if the case is settled by agreement before the hearing date.

 

Each party shall deliver to every other party and to the court office copies of all documents (including any experts' report) on which he intends to rely at the hearing no later than 11 April 2007. These may include the contract/witness statements.

 

The original documents shall be brought to the hearing."

 

What should I do now? What exactly should I be sending to the Court and NatWest (Cobbetts)? What usually happens next? Should I expect a full offer (I've already turned down 50% a few weeks back).

 

Can someone please help me and tell me exactly what I should do next?

 

Thanks in advance lovely people.

Westy

 

 

 

If you like my post, click the scales!!

 

Nov 1 2006 Preliminary letter

21 Feb 2007 - cheque arrived for charges+DEBIT interest +Statutory Interest! Hurray!

Read all about it: natwesttookmymoney - v- NatWest

DONATE AS MUCH AS YOU CAN TO KEEP THE SITE GOING.

 

What can you claim? Vampiress has a good idea:

http://www.consumeractiongroup.co.uk/forum/general/69877-what-can-you-claim.html

Anything I say is just a suggestion. I'm a bigmouth, not a lawyer!

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Hi, Angelclaire

 

First, stop opening new threads all the time - it makes it very difficult to find you.

 

Second - relax. You've got three months to get your basic court bundle together, so don't worry.

 

The documents you will need are:

 

the basic court bundle.

your bank statements.

copies of correspondence between you and the bank.

 

But don't go rushing out to buy new ink for your printer just yet - you can wait until well into March. The chances are, you'll get an offer before the bundle due date.

 

So take it easy - relax - have a jam sandwich.

 

You are getting sleeepy...sleeeeeepy.....sleeeeeeepy..........all you can hear is my voice........and I'm telling you............to............

STOP STARTING NEW THREADS ALL THE TIME!!!!!

:D

 

Westy

Westy

 

 

 

If you like my post, click the scales!!

 

Nov 1 2006 Preliminary letter

21 Feb 2007 - cheque arrived for charges+DEBIT interest +Statutory Interest! Hurray!

Read all about it: natwesttookmymoney - v- NatWest

DONATE AS MUCH AS YOU CAN TO KEEP THE SITE GOING.

 

What can you claim? Vampiress has a good idea:

http://www.consumeractiongroup.co.uk/forum/general/69877-what-can-you-claim.html

Anything I say is just a suggestion. I'm a bigmouth, not a lawyer!

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I think I kinda get the message, sorry, I had no idea that I wasnt supposed to start new threads, I thought that I was supposed to start a new thread with every new question, sorry!

 

Anyhoo, thanks for the help, I am fine with the correspondence and the bank statements, but what is the 'basic court bundle'?

 

Thanks again,

Angelclaire.

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Hi, Angelclaire

 

That's fine - it helps you if you stay in the same place. Then everyone knows what's going on with you.

 

Anyway, you can find the basic court bundle here(http://www.consumeractiongroup.co.uk/forum/bank-templates-library/33060-basic-court-bundle.html)

 

Scroll down the message from Bookworm and you'll find a link to a zip file. Download it. It's harmless and it has all the legal documentation, case law and precedents you need. YOu will, if it comes to court (which is unlikely) have to familiarise yourself with the bits you need. Mark them to make sure you can find them quickly.

 

But don't worry about it at the moment - it's ages off, yet.

 

Go to bed and get a night's kip. That's what I'm doing!

 

Best

 

Westy

Westy

 

 

 

If you like my post, click the scales!!

 

Nov 1 2006 Preliminary letter

21 Feb 2007 - cheque arrived for charges+DEBIT interest +Statutory Interest! Hurray!

Read all about it: natwesttookmymoney - v- NatWest

DONATE AS MUCH AS YOU CAN TO KEEP THE SITE GOING.

 

What can you claim? Vampiress has a good idea:

http://www.consumeractiongroup.co.uk/forum/general/69877-what-can-you-claim.html

Anything I say is just a suggestion. I'm a bigmouth, not a lawyer!

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Thanks Westy, I think I'll start getting it together at the end of February, that gives them time to offer to settle before then, yet gives me plenty of time to get sorted in case they don't. Thanks for your help. Has anyone ever had to go to Court? And if so, what happened?

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People have gone to court, on occasion, but only one to a full hearing. It was January last year (before things got going properly) and the bank successfully argued that the penalties were service charges. that argument has, long since, been consigned to the dust.

Others have gone for directions hearings.

These often end up with the banks' defences being struck out and, in effect, ordered to pay.

So long as you take the time to familiarise yourself with your bundle and the legal arguments, you have nothing to worry about.

And you probably won't get to the court point, anyway: the bank's bundle would need to include detailed information on how their charges relate to their costs. They simply do not want to talk about that.

But, be prepared in any case. You'll start getting offers, now, and the closer you get to bundle date, the bigger the offers will be.

 

Best wishes

 

Westy

Westy

 

 

 

If you like my post, click the scales!!

 

Nov 1 2006 Preliminary letter

21 Feb 2007 - cheque arrived for charges+DEBIT interest +Statutory Interest! Hurray!

Read all about it: natwesttookmymoney - v- NatWest

DONATE AS MUCH AS YOU CAN TO KEEP THE SITE GOING.

 

What can you claim? Vampiress has a good idea:

http://www.consumeractiongroup.co.uk/forum/general/69877-what-can-you-claim.html

Anything I say is just a suggestion. I'm a bigmouth, not a lawyer!

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Again, thanks for your help and advice, what exactly is it that I am scheduled for on the 25 April, is it a 'full hearing'?

 

It is, indeed, a full hearing - that's what the order said.

 

Don't worry - wait until you see the whites of their eyes (in this case, the 5th of April - 6 days before bundle deadline) and they still haven't offered enough to close it out, before rushing out to buy printing ink.

 

When they next make an offer (and you refuse it, if it's less than all you want), consider including this sentence in your reply:

 

PLEASE NOTE. If we are able to settle this claim before the hearing, I will require settlement in CLEARED FUNDS before the date for submission of the Court bundle - i.e., April 11. I will not discontinue the action until I am in receipt of cleared funds for the full amount.

 

Comments, anyone else?

Westy

 

 

 

If you like my post, click the scales!!

 

Nov 1 2006 Preliminary letter

21 Feb 2007 - cheque arrived for charges+DEBIT interest +Statutory Interest! Hurray!

Read all about it: natwesttookmymoney - v- NatWest

DONATE AS MUCH AS YOU CAN TO KEEP THE SITE GOING.

 

What can you claim? Vampiress has a good idea:

http://www.consumeractiongroup.co.uk/forum/general/69877-what-can-you-claim.html

Anything I say is just a suggestion. I'm a bigmouth, not a lawyer!

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PLEASE NOTE. If we are able to settle this claim before the hearing, I will require settlement in CLEARED FUNDS before the date for submission of the Court bundle - i.e., April 11. I will not discontinue the action until I am in receipt of cleared funds for the full amount.

 

Comments, anyone else?

Yes, that's a good idea, Westy. It ensures they don't play on your nerves too much by leaving it until the last second. If they want to settle, then they have to do so in plenty of time beforehand, and that gives an earlier indication of this than you would have received. Could save a lot of paper & ink. Nifty, if I may say so !!

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