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littleangel

Little angel v Natwest ** WON**

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Hello!

 

I'm a newbie on this excellent site and thought I'd chart my progress/success and hopefully will be able to get/give some advice along the way!

 

Sent off first letter on 27 November. Only received statements from 2001-2002 on 29 December. (Was amazed/shocked/embarrassed/angry to work out that just in a 15 month period, I had accrued £1300 in charges!!:shock: )

 

Rang Natwest today and spoke to a really nice guy who said he thought they had sent all statements out, but get the rest sent out immediately today with no charge. He also said I had overpaid £5 for my statements and would refund the £5!!:D Nice start, but we'll see!!

 

So, my journey has just begun but I am in it for the long haul!!

 

Looking forward to this!!

 

:p

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Hi have moved your post into the Natwest bank group seeing as you are on your way to the claim.

You should get help and support here from fellow NW claimants.


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Recieved all my statements today... totalling a whopping £4321 :-x No wonder I never have any money!

 

So, letter 2 will duly be sent off tomorrow and I will be keeping my fingers crossed!:p

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Don't forget to enter all the details of these charges into one of the spreadsheets, as this will act as your schedule which must be sent with letter.


IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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Hi

Recieved letter today from Barclays, they will not forward my info from 2000-2003 other than statments, [i need notification of charges as the breakdown is necessary to calculate thier excess charges. Thier letter says Quote " Unfortunately, due to banks retention of documents policy we are only ableto provide you with a breakdown of charges for the last 3 years" etc etc. I have sent a firm written letter of this site requesting the rest of the info. Is this a new angle or another bull***t blag from this very co-operative bank.

 

help!!!

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Many thanks for that link - it's very helpful.:)

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I have certain items on statements from Nat West where the 'Service Fee' of £6.00 is charged at the end of each month (rising to £9, £10 then £12 over the years) which i'm ok about as it's a fee i agreed with, but then on the same date there's a UNARRGD BORROW FEE of £14.00 (rising to £20 then £28 over the years).

 

Can this UNARRGED BORROW FEE be claimed back?

 

It's further complicated by Nat West appearing to merge these 2 fees together under one banner of 'Charges' on latter statements. Do i just claim the portion less the 'Service Fee' i believe should be charged at that time?


WON £4000 v NAT WEST

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Yes you seem to have this part sussed out RobberBank, this link will help you determine which fees are for the advantage gold subscription.

 

http://www.consumeractiongroup.co.uk/forum/natwest-bank/27521-advantage-gold-unarranged-borrowing.html

 

Also, could you please start your own thread, as this is so littleangel can post her progress. Having your own thread will mean you can do the same. :D


IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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Should have mentioned that i was littleangels partner! She does all the spending , i do all the clearing up afterwards.....and the brain dumbing working out and spreadsheeting!:rolleyes:

 

I'd have to add that most of the, erm, 'spending' was made before we were together.........it just needed a firm hand since! :eek:


WON £4000 v NAT WEST

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Contractual Interest.....now i'm confused.

 

Using the link to the Complex-bank-charges-calc1 spreadsheet i'm entering data but it's not making sense (or should i say, i dont understand it!)

 

Question: If i claim at the outset for all the charges plus contractual interest i would be getting a better return than:

 

a) Just claiming the fees and getting no interest (assuming NW pay without a fight).

 

b) Claiming the fees, going to court and getting the stat 8% interest.

 

If so, has this been successful for others?

 

My problem is understanding columns G, H, I and J.

 

G - Interest Date

 

Which date do i enter for a charge for £30 made on 6/6/01?

 

a) The date charge came out of the account (6/6/01)

b) The date the interest was notifed on the account as per the entry "The following charges/Interest for 4/6/01 to 1/7/01 will be applied on 31/7/01". (6/7/01)

c) The date of the end charge period (1/7/01)

d) The date the interest was charged to the account (31/7/01)

 

H - Interest Charged, and I -Account Balance and Interest Rate.

 

As per above charge, on 21/6/01 the statement reads "yr int rate for borrowing up to £200 is 14.99%. Should you exceed........29.9%.

 

The balance on the account on this date was -£380.27 (there were 2 more charges of £105 in the interim period)

 

At the time of the £30 charge, the account balance, after the £30 was taken, was -£163.63.

 

At the time of the interest was notifed on the statement (6/7/01), to be applied on 31/7/01, the balance was +£444.15.

 

At the time the amount was debited from the account (31/7/01) the balance was +£1.37.

 

Which rate do i charge.....14.99% or 29.9%. I'm confused about which level the £30 is being charged at because i'm uncertain about which balance is being used for the calculating of the lower or higher interest rate.

 

J - Interest Free Overdraft

 

I'm assuming this is £0 as there is no interest free overdraft agreement, merely a regular charge for the facility to go overdrawn but be charged an interest rate.

 

 

 

Apologies for the detail, i just want to get it right, and i'm also assuming going for the contractual interest option is the better one.

 

Does this have to be sent to the bank along with letter No.2 requesting a refund of both the charges and the interest?

 

Thanks for your patience in advance.


WON £4000 v NAT WEST

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Prelim letter sent off yesterday claiming £3879 in charges and £7121 in compound interest. Well, it's worth a try!!:p

 

Will keep you all updated on my ...progress!:D:lol:

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Guest NATTIE

Bump- the figure looks a bit high any thoughts guys(sorry littleangel, not an expert on interest but just seems a little too high from my reading of other people's threads). I could be wrong.

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Checked and double checked.......their published unarranged borrowing rate is 29.65% and thats the rate thats been used and compounded. Going over almost 6 years a £30 charge could earn almost £120 in interest alone!


WON £4000 v NAT WEST

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Guest NATTIE

ok I just thought the interest but sounded a bit high. Thanks for clarifying that one RB

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You thought it was high..........you should have seen our faces when we calculated it! It's a big step to take but the swingometer seems to be heading the contractual interest way. We'll keep you posted.


WON £4000 v NAT WEST

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Hello. Just thought I'd update my thread, although it's very dull in comparison to the Cobbett's Slayer's news! :p

 

Got the Mr Higley letter today saying they were looking into my claim - exactly a week after I had sent my prelim..so watch this space!

 

Incidently, I've read a few posts where some people had been given a hard time changing from Advantage Gold to a current account. I went to my local branch yesterday, signed a 'Service Request' saying I wanted to change my account and that was it. All done with in under a minute! So, it can be done without any problems.

 

Anyway, enough of this, I'm off to read the latest installment of the Cobbett Slayer! Who needs reality tv!!!:D

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Guest NATTIE

Do i see the start of a new thread? I think so

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I'VE WON!!!!

 

Just to update on my progress with my claim. Sent LBA off on 24 January, so time was up on 8th Feb. Fully expected to have to file then, but unfortunately RobberBank surprised me with a surprise holiday to Australia!!!:lol: So, didn't have time! So thought I would have to wait until we got back which was fine!!

Got home 25 Feb eagerly expecting some news but there was nothing in the post. I was all set for the long haul, then last Wednesday (28 Feb) I received a letter from Natwest offering the full amount (just under 4k) as a gesture of goodwill! Sent the acceptance off on Thursday - just checked my account and it's all there!!!! :D :D I guess I'm very lucky I had a very painless experience.

Thanks to everyone who helped - youi've been great - a donation will be made!:-)

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I have asked that your thread be moved to the 'successes' forum.

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Congratulations!!!!!!!!

:D :D :D

Don't forget to fill out the survey

Enjoy your payout!!

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Woooooohooooooooooo


WON £4000 v NAT WEST

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