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Dh1986

Claim against natwest.

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Hi, im new here. I noticed this site is jam packed with useful information and very helpful members so i thought id try and post to get some advice. Basically heres the situation im in:

 

I have had a lot of charges on my natwest account over the past year that i have been with them. Total ammounts im unsure about at the moment.

 

At the start of december i posted a letter to my local branch of natwest, asking them to refund unautherised overdraft charges and other charges taken out of my account. I had no reply to this letter. After this one i sent another one about mid december. Again i had no reply to this letter. This is 2 letters i have sent natwest now and i havent received one back not even to acknowledge my complaint

 

Whats the next best step to take, thanks.

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Hi, im new here. I noticed this site is jam packed with useful information and very helpful members so i thought id try and post to get some advice. Basically heres the situation im in:

 

I have had a lot of charges on my NatWest account over the past year that i have been with them. Total ammounts im unsure about at the moment.

 

At the start of december i posted a letter to my local branch of NatWest, asking them to refund unautherised overdraft charges and other charges taken out of my account. I had no reply to this letter. After this one i sent another one about mid december. Again i had no reply to this letter. This is 2 letters i have sent NatWest now and i havent received one back not even to acknowledge my complaint

 

Whats the next best step to take, thanks.

 

Hi - I would start again at the very beginning - firstly by sending off the SAR letter in the bank templates library, to get a list of charges or your statements for the last six years.

Have a look at the step by step instructions - they will help you

 

Good luck :)

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