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Natwest -Advice needed on Bank charges reclaim

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I sent a letter to NatWest a few weeks ago telling them that they have been unlawfully charging me penalty fees and requesting the pay back the last 6 years worth. I got the letter template from a friend who had successfully reclaimed her bank charges from Halifax. Not surprisingly Natwest have responded by refuting my claim advising that they deem their charges to be fair and transparent and advising that if I disagree I should let them know the dates and amounts of any particular times that I dispute. I have now requested a copy of my last 6 year statements (bit silly of me really, I should have got this before sending my original letter!).

 

I just wanted some advice on what to do next, do I go through the statements highlighting all the penalty charges them send them a copy? If they still tell me to edited off do I then bring a claim against them? Is there anyway that if my claim did go to court I'd be lumbered with court fees? I really want to pursue this matter as I consider Natwest have done me over so many times with bank charges upon bank charges - they have also helped me get in a nice amount of debt!!!

 

Any advice on this would be gratefully received ...:0)

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Welcome to the forums.

By nature of what you are saying here is a classic case of trying to cut corners and do things the wrong way.

Success depends on getting things right,this in turn comes from an understanding of the process by reading all you can.

I make no apologies by saying this but so far you have done nothing that will encourage the bank to take you seriously.

Start in the faqs and read some threads on how to proceed the RIGHT way.

Its not too late to get it right but you should remember that mistakes can be costly !!


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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