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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Drewster v Halifax ***WON***


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HI All

 

Halifax have not acknowledge my claim yet, they have until tomorrow to do so.

 

Is the general consensus to apply for Judgement as soon as you can, or to leave it a few days, I've heard stories of Halifax asking for a "stay" which can delay your claim if you jump in to soon with a judgement without them acknowledging.

 

Just getting a little nervous :rolleyes:

:!:

Cheers

 

Drew

02/01/07 - Statements received

03/01/07 - Prelim Sent

05/01/07 - Letter from Halifax, dealing with etc..

17/01/07 - LBA Sent

27/01/07 - Letter from Halifax, Offer of £2062

28/01/07 - Rejection of Settlement Letter Sent

01/02/07 - MCOL Filed

06/02/07 - MCOL Deemed Served

19/02/02 - Halifax Acknowledged Claim

21/02/02 - Notice of Acknowledgement Received

22/02/07 - Schedule sent to Halifax Solicitors

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If they dont acklnowledge by midnight tomorrow night then file judgement.

 

They normally pay up soon after that. :D

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Thanks for the reply - I'll get in sharpish and file Judgement as soon as i am able to.

 

Regards

 

Drew

02/01/07 - Statements received

03/01/07 - Prelim Sent

05/01/07 - Letter from Halifax, dealing with etc..

17/01/07 - LBA Sent

27/01/07 - Letter from Halifax, Offer of £2062

28/01/07 - Rejection of Settlement Letter Sent

01/02/07 - MCOL Filed

06/02/07 - MCOL Deemed Served

19/02/02 - Halifax Acknowledged Claim

21/02/02 - Notice of Acknowledgement Received

22/02/07 - Schedule sent to Halifax Solicitors

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Aw Shucks - Knew I'd be cursing myself if I wrote about this beforehand.

 

Theyve just acknowledged - Looks like I'm gonna have to wait a while before I get paid.

 

Just wondering if anyone who's been down this route before me, how long did you wait to get paid out after halifax acknowledged claim?

 

Many Thanks

 

Drew

02/01/07 - Statements received

03/01/07 - Prelim Sent

05/01/07 - Letter from Halifax, dealing with etc..

17/01/07 - LBA Sent

27/01/07 - Letter from Halifax, Offer of £2062

28/01/07 - Rejection of Settlement Letter Sent

01/02/07 - MCOL Filed

06/02/07 - MCOL Deemed Served

19/02/02 - Halifax Acknowledged Claim

21/02/02 - Notice of Acknowledgement Received

22/02/07 - Schedule sent to Halifax Solicitors

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The convention in all civil cases regarding time is 4pm. In other words say the Defendant has to either Acknowledge Service, or file a Defence by a certain date, then the actual time is 4pm on that date. The reason for this is because the Court Office closes to the public at that time.

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Hi All

 

Just keeping my thread up to date, Halifax were deemed served on the 5th Feb, and acknowledged claim on the 19th.

 

I received the notice of acknowledgement yesterday and have just sent my schedule of charges along with a covering letter of to halifax solicitors.

 

Getting really nervous about it, now its getting to the sharp end of the claim. :oops:

 

Drew

02/01/07 - Statements received

03/01/07 - Prelim Sent

05/01/07 - Letter from Halifax, dealing with etc..

17/01/07 - LBA Sent

27/01/07 - Letter from Halifax, Offer of £2062

28/01/07 - Rejection of Settlement Letter Sent

01/02/07 - MCOL Filed

06/02/07 - MCOL Deemed Served

19/02/02 - Halifax Acknowledged Claim

21/02/02 - Notice of Acknowledgement Received

22/02/07 - Schedule sent to Halifax Solicitors

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Hi Drewster,

 

I'm a little in front of you, have had 2 offers but both under what i'm claiming so they can shove em!!!.:D

 

I filed for judgement yesterday so waiting to see what happens.

 

Letter today offered £4443, shove that too. its now 5664.01. And i want the 1p LOL:D

:lol::lol::lol:
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*******

:D:D:D I WON :D:D:D *******

 

Just received a letter this morning from Halifax offfering £4500, the claim was for £4850 in total so I've decided to accept it, I'm well chuffed, as I was getting a little twitchy about the whole thing.

 

I know I probably could have hung on for another couple of weeks and got the whole lot, but I don't think my nerves would have took it.

 

Thanks for everyones support, it really gave me the confidence to take this on (AND WIN !!!)

 

Donation on way once I've come down of the ceiling.

 

Thanks Again

 

Drew

02/01/07 - Statements received

03/01/07 - Prelim Sent

05/01/07 - Letter from Halifax, dealing with etc..

17/01/07 - LBA Sent

27/01/07 - Letter from Halifax, Offer of £2062

28/01/07 - Rejection of Settlement Letter Sent

01/02/07 - MCOL Filed

06/02/07 - MCOL Deemed Served

19/02/02 - Halifax Acknowledged Claim

21/02/02 - Notice of Acknowledgement Received

22/02/07 - Schedule sent to Halifax Solicitors

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Thanks for the link Michael.

02/01/07 - Statements received

03/01/07 - Prelim Sent

05/01/07 - Letter from Halifax, dealing with etc..

17/01/07 - LBA Sent

27/01/07 - Letter from Halifax, Offer of £2062

28/01/07 - Rejection of Settlement Letter Sent

01/02/07 - MCOL Filed

06/02/07 - MCOL Deemed Served

19/02/02 - Halifax Acknowledged Claim

21/02/02 - Notice of Acknowledgement Received

22/02/07 - Schedule sent to Halifax Solicitors

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Money landed in my account this morning :D

 

Chaddyowl / Kingmillie - How are you guys getting on, as we had the same timescales?

 

Drew

02/01/07 - Statements received

03/01/07 - Prelim Sent

05/01/07 - Letter from Halifax, dealing with etc..

17/01/07 - LBA Sent

27/01/07 - Letter from Halifax, Offer of £2062

28/01/07 - Rejection of Settlement Letter Sent

01/02/07 - MCOL Filed

06/02/07 - MCOL Deemed Served

19/02/02 - Halifax Acknowledged Claim

21/02/02 - Notice of Acknowledgement Received

22/02/07 - Schedule sent to Halifax Solicitors

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Still waiting Drewster. Courts have not yet filed the judgement due to backlog. WOW what a surprise that is. wonder what backlog they have. LOL:p

 

bit frustrating but I aint giving in.:(

 

Well done my friend for your settlement. ENJOY:D

:lol::lol::lol:
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Congratulations Drewster.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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