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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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hotorwot V Lloyds TSB ###won###


graham.lane
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Well here goes!

Using my on-line statement I was able to go back 4 years and added up my charges as £2529 +£350.55 interest.

23/11/06 Ist letter sent bank HQ.

05/12/06 1st sod-off letter from bank

12/12/06 2nd letter threatening court proceedings sent to bank

20/12/06 Reply from bank agreeing on this occasion to reduce the charges by repaying me £750

04/1/07 3rd letter to bank thanking them for the partial refund of £750

and giving them 14 days to pay the balance or court proceedings will commence.

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  • 5 months later...

Having scraped together £120 for my court fee,things are up and running at last.My claim has been transferred to my local court,Mansfield,with a date of 24th August.The AQ has been dispensed with but I have to pay a further £100 allocation fee by 12th August.

Should I pay this now or leave it till the last minute hoping LTSB will settle early?

Also I have until the 11th August (28 days after service of the order)to send in my bundle to the court and LTSB.

Do I send the one to LTSB soonest and the court's later?

Please can someone send me a T&C copy (as early as pos.say1997 'ish)?

Thanks

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Nice work, let us know when you have been paid and we will get your thread title changed.

 

There is a letter in the link below to inform the Court of settlement, once you have received payment.

 

http://www.consumeractiongroup.co.uk/forum/show-post/post-487345.html

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If I have been helpful please click on my star and add a comment.

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  • 2 weeks later...

Well done for winning I think we have just won as well. Lloyds solicitors sent out two letters both received on same day. One said they were definitely defending claim and the second said that they would be paying £5000 plus £270 court fees plus interest. We had to sign and send it back to accept but they told us we couldn't discuss with anyone or show letter to anyone especially the court. We received that last Friday how long do you think we will have to wait for payment?

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Hi ,geri53 ,Congratulations.

I had the same two letters and I thought they had changed their minds!

I took 9 days from the date of their offer letter till it appeared in my account.Start your countdown!

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Hi Graham.lane thanks for your support, we are still a bit worried because in their offer letter they told us we had to make an appointment to see if the bank could help us with nthe account. We got caught once about 3 years ago and they turned everything into a huge loan, so if we dont make an appt will they stop the payment to us.:mad:

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Hi geri,

I've read quite a few threads where the offer includes popping into their local branch for an "account review"; In all cases I've read, the local manager hasn't the faintest idea what you want & you're dead right, the main purpose of these "reviews" is to flog us loans we neither want nor need.

 

The advice I've seen in here is to send the acceptance back, accept the offer & cross out the "strings". You'll get what's due to you with NO conditions.

 

Congratulations by the way :D

 

McIavelli (I'm not that devious really)

 

PS If you think I've been helpful in any way please give me scales a wee click :)

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The general concensus of opinion in this forum is to ignore this request and any of the conditions they stipulate in there offer letter.

Come on the mighty reds!!!!!!

 

Lloyds TSB - Success - 14/7/07

Lloyds TSB - Pending -

Halifax - Pending -

 

 

Tip my scales if I have been of assistance :D

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