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    • Nationwide is facing mounting criticism from savers.This is a result of the cuts it has applied to savings rates in the wake of the Bank of England's decision to cut the Base Rate to 0.1 per cent. View the full article
    • As a former NHS manager in a mental health trust... I agree 100% with the actions recommended by stu007.  And I would make especially clear in your letter(s) of complaint that you are extremely concerned about the whereabouts of any confidential letter that was intended to be sent to you in the handwritten envelope.  (Indeed, the fact that a handwritten envelope addressed to you was used would suggest to me that they definitely had something to send you.  It also sounds a bit odd to me that the envelope was handwritten).   As well as complaining in writing to them, I'd contact the clinical team by 'phone first thing on Monday, explain what's happened and tell them to ensure that any confidential information about you that has been sent to a third party must be recovered immediately, and you want confirmation of that.  Well that's what I'd do - see if others think it a good idea or not.  If that had happened at my trust, heads would roll.   There's another poster on these boards called "think about it".  They're involved (I think) in GP practice management and may have some comments too about patient confidentiality.   Oh - I think I would include a photocopy of the handwritten envelope in my complaint to the trust and the ICO.   (I've got to ask - can you say what trust it is?  Don't say if you don't want to.)   EDIT:  And well done for contacting the other person to tell them what's happened.  You did the right thing
    • Hey, thank you very much again for your replies!   - We go to the branches and ask for business accounts, but as I give them my personal name they register them as sole trader accounts in their systems, regardless of my company name being on the agreement.  Suspended our services for high volume messaging -- that is not explicitly covered in terms and conditions Send us letters referencing wrong terms and conditions that we did not sign Terminate the contract and come with a random balance number. We argue unsuccessfully, but they don't follow up with the requested deadlock letter. Pass our account to Lowell in 2017 I pick the account back up when I notice it is affecting my credit file in 2020 I work on the case for about three weeks and file a complaint with CISAS I give Lowell my contract and they see it is my company's name on it so they pass it back to Vodafone Vodafone wants to settle my account quoting they should not charge me anything on the first place and they offer £250 as a compensation for distress. I mistakenly accept the offer because of confusing wording and thinking that the third party adjudicator was already involved in the case, although they would basically get involved on the later stage.  I make a complaint as per CISAS and try to reverse the settlement in the system and have third party adjudicator having a proper look into my case and hopefully reward me a much fairer compensation for all the damages.    I have made a SAR request with both Vodafone and Lowell so far, but still waiting for the Vodafone to send it.    I am now waiting for CISAS to respond, but because I am still upset how much damage this has caused me I am considering taking them to small claims court.  For that I am researching what are the acts I would have to reference in that case.   Obviously Consumer Rights Act 2015 and then Data Protection Act 2018 and perhaps some acts regarding entering into contractual agreements -- can you help with that maybe?        My main concern at the moment is to how to express claims well in a legal language, because £250 they offered feels just patronizing given that there has been everything clearly written in black and white, yet I have had to go though this damaging and humiliating experience. 
    • Cooling off periods do not apply to faulty items. The cooling off period relates to a distance purchase of an item which is of satisfactory quality. Where an item is faulty then it become subject to the rules under the Consumer Rights Act
    • I understand the cooling off period for online purchases, but this is a little different due to the item being collected/paid in person.    A used item was recently sold by auction on eBay. The seller inspected, paid with cash and collected the item in person.    The buyer is now claiming the item to be faulty.    If this transaction was completely remote and the item posted, I would absolutely expect the buyer to be entitled to a refund.    But as the transaction happened in person would the point of the money changing hands be when the contract is made? Therefore not giving the buyer any cooling off period?   I think this is the key information; Used item Paid in person Working when collected Private sale   Thanks!
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Bailiffchaser

Chaser Vs Jbw Enforcement Ltd

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here is a link to all of the letters i have recieved after sending a sar off to jbw who in their first letter say they have only one refrence number on thier system for me which was closed in july 06. then another bailiff turns up and i recieve another letter. So in all jbw have said they have only ever had 2 pcns for me. Now i wrote to the la(medway council) who confirmed that jbw collected a total of 29 tickets from me in between july04-october 04. now you can clearly see that jbw are lying. anyway make your own minds up. i am currently in the process of suing them hence i have removed all refrences etc name and so on so that it does not prejudice the case etc. as jbw enforcement is a ltd company and under the freedom of information act i am putting this link on !

 

 

bailiffchaser/JBW ENFORCEMENT LTD - Photobucket - Video and Image Hosting


CLICK HERE FOR A LOOK AT ALL OF MY FILES: http://s134.photobucket.com/albums/q82/bailiffchaser/

do not forget to click on my scale if i am giving you the right advice or advice is making sense click my scales otherwise others think i am not helping you.

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Anybody have views on this. is it of any use ?


CLICK HERE FOR A LOOK AT ALL OF MY FILES: http://s134.photobucket.com/albums/q82/bailiffchaser/

do not forget to click on my scale if i am giving you the right advice or advice is making sense click my scales otherwise others think i am not helping you.

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Is there a reason why you are resurrecting Bailiffchasers posts ?

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Just wondered. As he hasn't been on here for months, you would have needed to have dug fairly deep for them, that's all.

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Yes, I suppose that would happen... :) I have heard there is a High Court case in October involving JBW.

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As I understand it, it's JBW who are bringing High Court action against a company and an individual, but it's not Bailiffchaser... :cool:

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As I understand it, it's JBW who are bringing High Court action against a company and an individual, but it's not i_spam... :cool:

 

 

the person you are referring to is chloe jane. Aka allison laughton.

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At a recent hearing jbw and medway council have been told that they must Pay money they collected between themselves from the sale of a vehicle back to the owner of the vehicle. I asissted the person doing this along with a army of legal eagles. Although I did not personally attend the hearing the result is gobsmacking. How ever i am currently waiting for this person to forward me a copy of the judgement/order. I will post further but only on reciept of this. Also the claimant is planning to open a website and upload documents (start to finish) so that anybody in the same prediciment can use them. This will again only happen once the actual order comes through. I know Caggers who have had a run in with the wallerites will say well done but you will need to actually read why the judge has decided and on what grounds.


So whats cooking today ?

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