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rillian

rillian v RBS ***settled***

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Hi all,

 

I had a look but couldn't find an occurrence of this on the forum. Here's my story:

 

I wrote 'letter 1' which asks for 6 years worth of statements, which they responded to asking for £5 for the effort. Two weeks later I get the package through the door (along with an apology from Royal Mail as the package was torn to threads and a few pages missing). I created a spreadsheet of charges over the period of statements which amounted to £1'300, wrote 'letter 2' asking for the money back. Two weeks later they responded with a letter saying they believe their charges to be fair and I would not be being refunded. I then wrote 'letter 3' stating court action. This was back in October and since then I have had no contact back from them. Having intended to use the Small Claims website if they hadn't responded by Christmas, I decided it was time yesterday. Unbeknownst to me I didn't know that because I live in London but my bank address is Scotland I cannot use the Small Claims Court online as both addresses need to be within England or Wales.

 

So, my question today is where do I go now? I have all the info and dates regarding the charges and I have the names of the respondants as well as the addresses. Where do I take it now? £1'000 is a lot of money, and if it lawfully belongs to me I'd like it back!

 

Any help would be much appreciated!

 

Rillian

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I'm assuming that as you are posting in this forum your bank is either RBoS or HBoS?

 

Does it have a branch near you? Do you use it?

 

According to form N1A 'Notes for claimant on completing a claim form' (N1)

 

When suing or being sued as:-

 

a company registered in England and Wales or a Limited Liability Partnership

 

......You must provide an address, including postcode which is either the company's registered office or any place of business in England and Wales that has a real or the most, connection with the claim e.g. a shop where goods were bought

 

If there are issues here that I am missing, I'm sure somebody with a lot more knowledge than me will be along sometime soon to give you more pointers

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I'm assuming that as you are posting in this forum your bank is either RBoS or HBoS?

Think the clue is in the heading :p:D:p

 

Just a thought.....any particular reason why you can't simply change your branch to the local if only as a temporary measure? You could change it back after your claim.


If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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I guess since living in London I have used the Oxford Circus branch moreso than my old branch in Scotland. How do you 'change' your local branch? I thought I'd have to use the Scottish address as that is the place I opened the account.

 

Just to clarify, is it possible for me to simply use the Oxford Circus branch address as this has been my local branch for almost 6 years?

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Errrrrr.....that I don't know.

 

As for changing your local branch I THINK that you can simply ring up Oxford Circus and ask them to change it - I have done that with banks in the past.

 

Might be worth enquiring if you can do that then use this address. One thing I would suggest you do is find a mod or a more expert person who hangs round the RBS forums and pm them a link to your thread to see if they can help answer your question. Should be able to find someone by looking through some of the larger threads.


If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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Use this address.

 

THE ROYAL BANK OF SCOTLAND PLC

RBS LITIGATION

1 PRINCESS STREET

LONDON

EC2R 8PB


iGroup (GE Money) - AoS Filed late, defence late, amended defence also late despite extra time requested and granted.

Vanquis - Claim issued, no AoS or Defence received

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Can't delete this post :confused:


If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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Thanks hagenuk, will try that. As a side note, when i put that postcode into the small claims website it comes back as NATWEST and not RBS. I am assuming there is more than once office in that particular building and so have gone with it anyway.

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FYI, I used the Litigation address and put in a claim through the Small Claims website last night. I also claimed for interest missing over the past 6 years along with daily interest until the issue was resolved (although I realise now I miscalculated the daily interest, telling them they owe me £18 per day when it's more like £1.48!).

 

Again, will let you all know how it goes. Claim should be started officially as of 10am this morning (3rd jan 07).

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Well, I got the first letter from the Claims court two days after applying online which verified my claim, and a day later I got a copy of The Royal Bank of Scotland acknowledgement... they intend to defend all the way!!

 

Has anyone been in this position before with Small Claims, where RBS have defended against your claim? I kinda thought they way it worked was that they'd call me to drop the case, but that doesn't seem to be happening!

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Well, I got the first letter from the Claims court two days after applying online which verified my claim, and a day later I got a copy of The Royal Bank of Scotland acknowledgement... they intend to defend all the way!!

 

Has anyone been in this position before with Small Claims, where RBS have defended against your claim? I kinda thought they way it worked was that they'd call me to drop the case, but that doesn't seem to be happening!

 

 

Hi they will say that they are going to defend . They always do, they are just testing your nerve. Stick to your guns they will pay in the end. RBS have never been to court they always settle. I won almost £2k from them.

 

Read this thread all the information you need regarding their tactics and your response are contained within.

http://www.consumeractiongroup.co.uk/forum/rbs-bos-successes/11509-bigcol45-rbos-hes-done.html?highlight=bigcol


 

 

 

 

 

I am not a legal expert my advice is given without prejudice and is purely my opinion only. If you are in doubt please seek professional advice.

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Just to let you know, they backed down at three weeks and refunded me. Another customer win! Admins, feel free to close this thread.

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Well done.

Presumably the bank ?

Can you confirm who informed you...was it the bank or Cobbetts ?

Have ammended your thread title and moved to successes.


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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I can confirm it was a letter from RBS Litigation (from the same address I was supplied with). They sent me a cheque and said they still believe it is fair charges, but would pay the cheque into my account if the case was dropped.

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