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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Mazza v Barclays **WON**


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Hi

I have followed the guidelines on the website to claim £1674 including interest from barclays.

 

I have filed a claim online and Barclays are defending it. I am now terrified and not sure what to do next.

 

From the court I have received:

 

Notice of transfer of proceedings to my local court.

 

A letter asking for a further £100 as the claim is over £1500.

 

An allocation questionairre - N149 - to be completed and returned by 16th january.

 

Barclay's defence and counterclaim which disputes the full amount and gives their defence over 3 pages. This makes horrific reading,

 

Please help - I need to know what to do next. Do you think I should continue my claim?

 

If I get a date for court - what should I do to prepare? Are barclay's likely to turn up?

 

How do i ger a court Buddy and how does this work?

 

Help!!

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Hi

I have followed the guidelines on the website to claim £1674 including interest from barclays.

 

I have filed a claim online and Barclays are defending it. I am now terrified and not sure what to do next.

 

From the court I have received:

 

Notice of transfer of proceedings to my local court. this is normal and nothing to worry about.

 

A letter asking for a further £100 as the claim is over £1500. This is prob the allocation questionnaire fee, i would think.

 

An allocation questionairre - N149 - to be completed and returned by 16th january. This is what the £100 is for i'm sure, and yes you have to pay this but you will get this back from them when you win.

 

Barclay's defence and counterclaim which disputes the full amount and gives their defence over 3 pages. This makes horrific reading,

 

Can you be a bit more specific about what this contains, its prob the standard defence?

 

Please help - I need to know what to do next. Do you think I should continue my claim? Yes, they are only trying to scare you, by fireing legal jargon at you so you feel ill-equiped, just continue to post your questions and you will get all the support you need.

 

If I get a date for court - what should I do to prepare? Are barclay's likely to turn up? http://www.consumeractiongroup.co.uk/forum/bank-templates-library/33060-basic-court-bundle.html see this and no they haven't yet

 

How do i ger a court Buddy and how does this work? http://www.consumeractiongroup.co.uk/buddy.php

 

Help!!

 

I will post the link to my thread so you can have a read

 

http://www.consumeractiongroup.co.uk/forum/barclays-bcard-woolwich-successes/44145-tanzarelli-barclays.html

 

Tanz

 

Hope this helps

 

Tanz

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  • 2 weeks later...

I am in the process of trying to get my charges back from barclays-allocation questionaire goes in monday-do I need to send list of charges with it. Also I notice from reading everyone elses 'stories' Barclays' offered a settlement sum(though this was always refused) in many cases. I was offered nothing-does this mean they are moer likely to turn up in court -very worried!!!!!

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Yes send the schedule.Dont worry about not getting an offer yet..some get one early others later some not at all its nothing to worry about.Get the aq in sit back and wait.

Chances of you going to court are much more likely than them going ......if you get my drift !!;)

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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i'm at the court stage been giving a date but one of my claims the judge is ordering it 2 b struck out because of limitation act 1980

y do i hear you ask well because in my claim i had august and september 2000 and i started my claim in oct 2006 well my claim is for £3300. and the amount for aug and sept 2000 are a big sum of £20 well it says if i object i need to make application to have it varied set aside or stayed with in 7 days HELP i dont no how to do it and our local court shut today cos building work don't think nerves last till monday has anybody any idea what i do where i go

thank you xx

O its against Natwest

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  • 1 month later...

Took my allocation questionaire to my local court jan 14th. Court date set for 25th May(even though I tolg them on aq on hol at this time)

Sorting out info for court bundle-do I need to highlight all relevant parts -eg in relevant case summaries, supply of goods and services act, unfair contract terms act etc... or can I leave as they are .Reading through other peoples experiences barclays appear to be takin many people to the edge -very scary-have been tempted to give up but got this far!!!

should I be ringing barclays to try and settle or just wait ?

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  • 4 months later...

Got my court date 20th July -very nervous-can't get through to anyone at barclays so no settlement yet! Looks set to go all the way. Do I need to put in all bank statements or just the ones with charges on them. Is Krysta Campbell the person I need to speak to?

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Yes give her a ring I am sure she will settle.

Krysta Campbell is now dealing with many of the advanced staged claims.Direct dial;02071164753 Fax 01452 638359

 

4 threads merged please stick to one.

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thanks-sent bundle now-statements with charges on only-hope they settle,not looking forward to court battle. No one returning my calls from barclays. No surprises there!!!!

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Hearing on 20th july should have recieved court bundle from barclays FRIDAY 6th-didnt arrive-had email from Tom Hinkley on 5th who will contact me before end of next week-no offer of settlement.Do I imform court I have not recieved bundle? Any one know if not sending bundle has any implications for Barclays

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A court bundle is not or HAS NOT to date been submitted by B's purely because they know they will not be attending court and therefore do not need to spend the time preparing one.

 

Email the team stating you are aware of the missed deadline and are going you apply to get their defence struck out on the grounds of not complying with the courts directions.

 

then go on to mention you are wiling to settle out of court.

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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Emailed Tom Hickey again today explaining applying to court to have B defence struck out for failing to comply with court directionsetc etc and that I was willing to settle out of court he emailed back-letter had gone in post 1st class yest so I should recieve it by tomorrow!!!

Slill no offer of settlement or any ref to what might be in letter. what do we think folks-settlememt offer or knock back?

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If the letter isnt for the amount thats right then just contact Thomas explaining that you think his figures are wrong as the sum you have is £xxx ..... Dont accept anything less than you are happy with

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Have discoverd today that b defaulted my account,they closed my account in april and i had an agreement with them to pay a certain amount each month for 6 mths them review.the cab had written to them in feb and march offering payment and requesting interest and charges be stopped at this time.barclays deny recieving such letters and added charges and interest of approx £280 at this time. I had cleared the balance on the account 2mths after agreement made.I was never served with default notice and only knew today when i ran a credit check on myself. can i request default be lifted or is it now to late

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Hi

I have followed the guidelines on the website to claim £1674 including interest from barclays.

 

I have filed a claim online and Barclays are defending it. I am now terrified and not sure what to do next.

 

From the court I have received:

 

Notice of transfer of proceedings to my local court.

 

A letter asking for a further £100 as the claim is over £1500.

 

An allocation questionairre - N149 - to be completed and returned by 16th january.

 

Barclay's defence and counterclaim which disputes the full amount and gives their defence over 3 pages. This makes horrific reading,

 

Please help - I need to know what to do next. Do you think I should continue my claim?

 

If I get a date for court - what should I do to prepare? Are barclay's likely to turn up?

 

How do i ger a court Buddy and how does this work?

 

Help!!

Hi

I have filed a court claim against Barclays for 2 accounts respectively of£1712.70 and £1346.04 i.e. for £3058.74. Barclays have filed a defence and the claim is proceeding shortly to the Small Claims Court. I have included compound interest into the total. I need advice from anyone who has been in a similar position and how I should proceed from here? i.e. how should I mount a defence?!!!!!! Any help would be appreciated. Many thanks, David.

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Hi

I have filed a court claim against Barclays for 2 accounts respectively of£1712.70 and £1346.04 i.e. for £3058.74. Barclays have filed a defence and the claim is proceeding shortly to the Small Claims Court. I have included compound interest into the total. I need advice from anyone who has been in a similar position and how I should proceed from here? i.e. how should I mount a defence?!!!!!! Any help would be appreciated. Many thanks, David.

 

For starters you don't mount a defence as you are the claimant. You as the claimant get your arguements together.

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