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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Capital One.. ***I WON***


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Milly

 

That's great news. It's such a good feeling for you to know that your dosh is in the bank.

 

So what's next... after the celebrations of course? Paying off debts and then onto the next claim?

Moodle

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Hi Maxine,

 

Next claim for O/H in progress with barclaycard. Dorothy Perkins PPI also. Followed by Smeggy EGG. When a conclusion is nearing for that lot...more to do;)

 

Milly XXX

CAPITAL ONE (O/H!): Won £1864.63 including contractual :D

GE MONEY: WON £266.00

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Ho glad to see you wonit people like you that are making it easier for newbes like me to win

 

Halifax at prelim got usual delay letter we have 8 weeks (they don't)

 

Crap one sent SAR now 33 days on count down

 

MBNA sent SAR now 33 days on count down

 

as I say stick it to the mongrels

 

dpick:p

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Congratulaions Milly, enjoy the dosh. :D

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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Hi Milly

I am delighted that CAPONE paid out, I told you they would and with contractual rate. I only wish that GM & Barclaycard would pay our, they are taking me to the wire. Court date 30th April, GM have to 19th March and Barclaycard have until 23 April to get their bundles in under the Judges Directions. Not sure whether they will pay just before their deadlines or wait for the court date! hmmmm

So big CONRATUALTIONS in order for you, and at least you will sleep better now you have had a victory.

Best wishes DS

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Thanks DS yes we are both realy happy. Now tackling Barclaycard they only offered the difference between £12 etc blah blah and deposited it in O/H's account. Told them to remove it and they have :D because O/H did not acknowledge it and wantesd to make minimum payment.

 

Also after Dorothy Perkins with PPI added to account 6 months later?????? Never asked for it and also after smeggy egg for the moment;)

 

Wish you all the luck hun with your claims and thanks for thinking of me:D

 

Milly XXXXXXX

CAPITAL ONE (O/H!): Won £1864.63 including contractual :D

GE MONEY: WON £266.00

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hi milly congrats on your win btw.i was just wondering... you know the time scale we send out on the letters ie we look forward to hearing within 14 days.....are they working days or just counted normally? ive sent off 2 letters to cap 1 and the next will be LBA so i was wondering how the days were counted?

additions direct-no CCA

marshall ward-no CCA

next-CCA turns up after they have committed offence,(30 days) S.A.R - (Subject Access Request) time!

monument -CCA not signed reported to TS for harrassment 1st letter sent TS are useless

associates visa-no CCA

think there might be a pattern here!?:lol:

GE Money- won

barclaycard-- N1 put into court

capital one - won

NatWest- won

 

never lose sight of your goal!

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that was sent at the speed of light!!! many thanks!:D

additions direct-no CCA

marshall ward-no CCA

next-CCA turns up after they have committed offence,(30 days) S.A.R - (Subject Access Request) time!

monument -CCA not signed reported to TS for harrassment 1st letter sent TS are useless

associates visa-no CCA

think there might be a pattern here!?:lol:

GE Money- won

barclaycard-- N1 put into court

capital one - won

NatWest- won

 

never lose sight of your goal!

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:D

additions direct-no CCA

marshall ward-no CCA

next-CCA turns up after they have committed offence,(30 days) S.A.R - (Subject Access Request) time!

monument -CCA not signed reported to TS for harrassment 1st letter sent TS are useless

associates visa-no CCA

think there might be a pattern here!?:lol:

GE Money- won

barclaycard-- N1 put into court

capital one - won

NatWest- won

 

never lose sight of your goal!

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  • 2 months later...

Need some help with contractual interest etc re capital one and others any helpers Millie can I see what you did in cliam form etc or any hints as Im sure it would help me Regards Gaz

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