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    • Hmm yes I see your point about proof of postage but nonetheless... "A Notice to Keeper can be served by ordinary post and the Protection of Freedoms Act requires that the Notice, to be valid,  must be delivered either (Where a notice to driver (parking ticket) has been served) Not earlier than 28 days after, nor more than 56 days after, the service of that notice to driver; or (Where no notice to driver has been served (e.g ANPR is used)) Not later than 14 days after the vehicle was parked A notice sent by post is to be presumed, unless the contrary is proved, to have been delivered on the second working day after the day on which it is posted; and for this purpose “working day” means any day other than a Saturday, Sunday or a public holiday in England and Wales." My question there is really what might constitute proof? Since you say the issue of delivery is a common one I suppose that no satisfactory answer has been established or you would probably have told me.
    • I would stand your ground and go for the interest. Even if the interest is not awarded you will get the judgement and the worst that might happen is that you won't get your claim fee.  However, it is almost inevitable that you will get the interest.  It is correct that it is at the discretion of the judge but the discretion is almost always exercised in favour of the claimant in these cases.  I think you should stand your ground and don't give even the slightest penny away Another judgement against them on this issue would be very bad for them and they would be really stupid to risk it but if they did, it would cost them far more than the interest they are trying to save which they will most likely have to pay anyway
    • Yep, true to form, they are happy to just save a couple of quid... They invariably lose in court, so to them, that's a win. 😅
    • Your concern regarding the 14 days delivery is a common one. Not been on the forum that long, but I don't think the following thought has ever been challenged. My view is that they should have proof of when it was posted, not when they "issued", or printed it. Of course, they would never show any proof of postage, unless it went to court. Private parking companies are simply after money, and will just keep sending ever more threatening letters to intimidate you into paying up. It's not been mentioned yet, but DO NOT APPEAL! You could inadvertently give up useful legal protection and they will refuse any appeal, because they're just after the cash...  
    • The sign says "Parking conditions apply 24/7". Mind you, that's after a huge wall of text. The whole thing is massively confusing.  Goodness knows what you're meant to do if you spend only a fiver in Iceland or you stay a few minutes over the hour there.
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Wileycoyotep v Abbey


wilecoyotep
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Hey all, been browsing for a bit and reading loads of stories etc and it all seems a bit complicated! Still, theres loads of material here and I intend to use it.

 

Been a shAbbey customer for about 10 years and have got progressively more and more ****ed off with their behaviour. What sparked it was a recent situation where they paid "on my behalf" 3 DD's of less than £10 each which took me over my overdraft limit to the tune of £18 for 2 days and then charged me £110 for the privelige. They refused to refund them and it made me so angry I decided I wanted EVERYTHING back they had taken me for over the years.

 

Whichever way, I will be leaving them and am looking for somewhere else to bank that are sensible and hopefully ethical too. Any recommendations or are they all just a set of (alleged) edited

 

Cheers!

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Hi welcome to the site.

While I can understand the actions of the bank in taking charges unlawfull can leave some highly charged I have to edit your words !!!

 

Ok take some time to read up fully,it is daunting for first time users I know I was there once myself.

All you need to both launch and progress your claim from start to finish is here in the form of tools advice help and experience.:)

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Guest ian cognito

Welcome as Martin says, everything you need is right here.

 

As far as the other banks are concerned, there isn't much to pick between them, from personal experience I would avoid A&L as if you are in the same position again you will find yourself with no account.

 

Co-op and Smile aren't bad, not because their charges are low but because they pay out with the minimum of effort!!!!

 

Good luck.

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Hi Wilycoyotep.

 

Firstly, note that your post has been edited by Martin3030. This was to remove something that was potentially libelous. We have to jump on that, because we know that the banks DO read these forums and we have to be "sqeaky-clean"

 

If you need a parachute account, click on this link....

 

Sppend a few days reading the FAQs and the step by step guide in the library section. That will answer most of your initial questions.

Start your own thread in the Abbey Forum and post any questions and progress reports there. We will then be able to tailor any advice to be relevant to your claim.

 

Good luck with your claim.

Regards, Rooster.

If this has been useful to you, please click on the scales at bottom left of post. Thanks.

 

Advice & opinions of Rooster-UK are offered informally, without prejudice & without liability. Please use your own judgment.

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Cheers folks, yeah I did think my initial comment was likely to be somewhat incendiary, hence why I put the (allegedly). No worries though, I understand the need to protect yourselves, I'll be more cautious next time!

 

Will be absorbing the FAQ's over the next week or so and starting the ball rolling as I am utterly sick of the shAbbeys attitude towards its customers (namely me).

 

I was thinking Co-op as I have a cred card with them and they have been good for the last few years. I'm not really in big debt or having major money worries, I'm just massively annoyed at the lack of common sense and flexibility in abbeys approach.

 

I've got the bit between my teeth now and I wont be letting them off the hook....

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Hi have now moved your posts into Abbey bank group.

You should be able to progress alongside fellow Abbey claimers

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 2 months later...

Blimey I've been incredibly slack (and busy). Opened a new account elsewhere & transferred everything out leaving the abbey one with about £100 overdrawn at the mo. I intend to pay it off though and close it so they cant bung money in my account as goodwill.

 

Sent my request for statements off via recorded delivery 22nd Feb. Had a response from the complaints team saying they will "investigate".

 

More updates as they come!

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  • 4 weeks later...
  • 1 month later...

Righto, have had all the statements and have got my charges together but I'm a tad confused about something. Should I be claiming any interest at this point or is it just the fees themselves (and what about the £10 I paid for the statements? Should that wait till court time?).

 

Wee bit of advice please? I've filled out the excel spreadsheet & got the letter template and such... just trying to make sure I do it right given the recent ruling about them being "fair" charges...

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just charges at this point, the 8% gets mentioned when you file your claim with the court, also dont mention the costs yet.

Good luck and keep us posted

I won against MBNA, Nat West , Barclays, Barclaycard and PPI payments from Barclaycard

Abbey National still to go.... what will I do with my spare time?

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Ah thanks for that. Right, just the charges it is then at this stage, I shall attach a copy of the spreadsheet (without the interest etc) and we'll see how we get on.

 

Letter will be in the post recorded delivery tomorrow.

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