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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Advantage DCA Office Voicemail


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Hello,

I'm not sure if anything can be done,

Advantis Credit has called my office (I am the MD) and left a pre-recorded voicemail stating they are trying to get hold of me and that they are a debt collector.

The problem is that this voicemail was sent as an email to all users' Outlook emails, my entire workforce now believes that I am in debt and owe money to a DCA.

Is there something within FCA regulations that prohibits any act that could be considered "embarrassing"?

I have called Advantis, given them the landline they called, and stated that the call was not for me; however, they still had my name.

Can I do anything to ensure that this doesn't happen again?

Thanks,

Scott

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  • scott1978saunders changed the title to DCA left Voicemail on office voicemail giving all users my name and details that they are a debt collector

See link above.

Also a breach of GDPR, so you can complain to ICO, but must contact debt company first to seek resolution of complaint.

 

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  • dx100uk changed the title to Advantage DCA Office Voicemail
2 hours ago, scott1978saunders said:

The problem is that this voicemail was sent as an email to all users' Outlook emails,

but thats your system that does that not a fault of the DCA?

they are quite allowed to try and contact you, and to name you and leave msgs regarding 'a debt' 

how did they get your voicemail number?

dx

 

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Some telephone systems send voicemail messages as links or actual attachments to email addresses.

That's not an issue for the DCA as they have left a voicemail which they will undoubtedly have been advised to by the greeting message on the number they called looking for the debtor. 

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