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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 

      Many thanks 
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      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Private Land parking issue

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Funny. But not sure I should !

Wondering if I could place pots and plants - which a) would look nice and b) would it then be trespass and interference of goods?

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I put another bit of concrete and another cone.  Again moved.  And a note on the dashboard to call x # .  I guess if you leave a mobile # for someone to call that you'd be available to very quickly move your car.  But I tried calling - several times.  And no-one ever picked up.  I had figured out which business owns the car. So I called the premises instead. The cheek !!   The business said they'd been given permission by the owner.   When I said I was the landowner - omg they asked me to give my name and prove it !  

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Nice idea, But not practical unfortunately. 2 other cars would be on the public highway side of the yellow line and someone else's private land (also with no parking sign).   I think it's going to have to be a concrete fixed bollard

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I decided on confrontation - which I hate. 

Omg the arrogance of the driver. 

They refused to say who had given them the alleged permission to park on the private land - unless I proved ownership. 

I couldn't believe they could be so objectionable.   

They advised they couldn't take public transport to work as they lived too far away. 

They couldn't rent a local garage as none were available.

I simply said that's their issue not mine.

It was infuriating that this person had such misplaced entitlement. 

However I decided to humour them and show them the title deeds.   

They couldn't respond. 

Although at this point they alleged some guy in a city up north - whose name they couldn't remember - gave permission!!   

They then asked if they could buy the garages and land!! Yet can't afford to park on a meter !!

They seemed to back down and agree to now park elsewhere. 

I hope so. 

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well done!!

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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As Bazza said,  either using trespass or a watertight "parking contract" sign, a DVLA enquiry and subsequent court claim may be profitable here (and a good deterrent)😄

We could do with some help from you.



 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

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Alternatively, have you tried a friendly approach to the owners of the businesses involved? I would hope that they would prefer to have good relationships with local residents...

We could do with some help from you.



 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

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