Jump to content


  • Tweets

  • Posts

    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
    • Hi. Please don't follow McD's advice to contact Met to appeal. They won't listen and you could end up giving them helpful information. HB
    • The UK-based mining giant Anglo American says it has received a takeover proposal from Australia's BHP.View the full article
    • who gave you the NTH? who was it sent to? thread title updated dx  
    • blimey CAG gave all that FREE help over +6mts and +100 posts and they never even bothered to comeback...
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Estellabianca V Abbey


Estellabianca
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5777 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi Estella,

 

Once your claim is underway the only way you can amend it costs you 35 quid which isn't claimable, so it's swings and roundabouts.

 

You've got a couple of options as I see it. Either this latest charge is the start of your next claim against Abbey or you could do what James33 did here (Post 30 I think)

 

http://www.consumeractiongroup.co.uk/forum/abbey-bank/61429-james33-taking-abbey-2.html

 

and to be honest if you don't ask then you don't get.

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

Link to post
Share on other sites

  • Replies 122
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Hi, in theory you could amend your claim but it'll cost £35 which you can't reclaim so that would be daft. All you can do is to include the extra charge when they want to negotiate settlement. But I expect they'll just say no, sue us (which you could do via a 2nd action). And apart from avoiding charges (which isn't very helpful advice, I know), there's nothing to stop them adding more if you exceed your limit. Sorry. Regards, Mad Nick

Abbey £8370 settled 17 Apr 07

Link to post
Share on other sites

Hi, its a long shot but you could try writing to them requesting they cease, charging you as your acc is in dispute and since the dispute is about charges, they should stop doing it. I finally said that to my bank and they have put everything on hold including freezing the interest so all i have to do is repay my overdraft on a monthly basis.

Link to post
Share on other sites

  • 3 weeks later...

Hi all :) I did what you adviced me to do: wrote a letter to Abbey explaining everything but they still applied the new charge on my account last week:mad: .

Other thing I've been waiting for 3 weeks now for a court date:evil: Does it normaly take that long?:-?

I've had no answer from Abbey regarding my money, haven't received anything from them, no refund cheque:mad:. I'm starting to beleive that I will never see my money again:eek: .

Link to post
Share on other sites

Other thing I've been waiting for 3 weeks now for a court date Does it normaly take that long?

 

It can do if your concerned then give the courts a call and ask what's happening with your claim.

 

I've had no answer from Abbey regarding my money, haven't received anything from them, no refund cheque I'm starting to beleive that I will never see my money again .

 

I had the 50% offer also at the defence stage the same as you, I have not had any money into my account either so again it's normal, to be honest I would prefer to wait for the lump sum, also don't forget you like me did send a letter rejecting it at this stage.

 

Can I ask do you know if Abbey has filed the AQ with the court?

 

And have you received a copy?

Link to post
Share on other sites

I have no idea. I haven't received any copies of Abbey 's AQ, nothing at all:eek: . What does this mean? :???:

 

You received a copy of their defence earlier (with their 50% offer) so they (Abbey) have obviously got your case on the go ok.

 

I don't think there is anything much for you to worry about, the court will see to the deadlines now.

 

Abbey can't get away with messing the court around too much (they do try: they may be late with things, as many banks seem to be, but there does seem to be an increasing trend in many forums that the Courts are seeing through this practice and stopping them abusing the court process).

 

If you are really worried, give the court where you submitted your N1 a call. The numbers on the forms. The staff are happy to tell you what has happened.

 

BUT I think it is important that you remember that you are ging through a legal process and taking someone to the Small Claims Court. OK, in this instance it is a Bank, and is a process that both us (the claimants) and them (the Banks) are doing a number of times. So we have all our replies etc pretty much ready at each stage.

 

The Court, however, has to treat EVERY SINGLE case in the court process the same, and so each step can take time. You have to allow a couple of weeks, at least, for each stage. This is required in the law to give both the Claimant and the Defendant time to prepare their cases at each stage - and to give time for protential resolution.

 

Abbey will take their time, they always do as they hope the Claimant's will get cold feet and they will settle for a smaller amount. BUT don't worry, hold out and you will get there! - everyone has so far ... :D

Apple x

Link to post
Share on other sites

I haven't received any copies of Abbey 's AQ, nothing at all . What does this mean?

 

The reason I asked was I have not received Abbey's AQ either, I was just trying to work out if this is standard practice, I have had a few reply's on my topic where people have and some have not

Link to post
Share on other sites

Hi i wouldn't worry too much about it as said before they def know of your claims. personally, i would send whoever is named as the their solicitor an email asking why good practice has not been followed and could they send you a copy of their AQ.

Link to post
Share on other sites

Hi, I second bp - don't worry about it. Abbey don't always copy their AQ to the claimant, and even when they do it's usually just a bit of a giggle. In my case, they ticked the "we're going to submit an expert's report". Guess what ? They submitted diddly-squat. Regards, Mad Nick

Abbey £8370 settled 17 Apr 07

Link to post
Share on other sites

  • 4 weeks later...

Hi all, it's been a month now since I sent my AQ. I haven't received any letters yet, nothing from Abbey and nothing from the court. I've used the new strategie for AQ and I haven't got a court date even after more than a month .All I know is that the court 's got my AQ. What do I have to do next?? I'm getting tired of waiting:mad:

Link to post
Share on other sites

Hi all, I phoned the court yesterday. I was told it's going to take between 5 to 10 days for the judge to decide of directions. The lady told me that Abbey sent them their allocation questionnaire in time. I didn't get a copy of it. That's it really. Does this mean I 'm going to court shortly???

Link to post
Share on other sites

Hi Estelle,

 

Does this mean I 'm going to court shortly???

 

let me think about this for a minute......................................no, the abbey don't go to court. It means that soon you'll be told which court, when, what to do prior to the date, what documents to prepare. And then you'll do all this and Abbey will settle beforehand.

 

 

 

Unless you get mariejader's or kia's Judge and he throws their defence out completely

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

Link to post
Share on other sites

  • 2 weeks later...

Estell,

 

mid -June is fantastic, much sooner than mine.......court bundle time..............and then large cheque time soon after:)

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

Link to post
Share on other sites

You should start to read up on the court bundle and preparing it. Don't leave it till the last minute - better to take your time and understand it all just in case you do end up in court.

2 Accounts with statements back to Feb 04 = £802 in charges

S.A.R received by Abbey 22.09.06 .......start the clock!:D

9.10.06 received letter from Pam Speed 'information to follow'

12.10.06 received last 14 months of altered statements :rolleyes:

01.11.06 LBA sent to Abbey for statements

10.11.06 received statements back to 2000 - on one account:|

15.11.06 2nd LBA sent for outstanding information

26.11.06 Outstanding info arrives

30.11.06 Prelim for £1089 received by Abbey

06.12.06 Sorry you are unhappy letter received

21.12.06 Sent LBA giving 14 days before court action

22.12.06 Received GOGW for £375

Link to post
Share on other sites

  • 2 weeks later...

Hello everyone, I've just received a second offer from Abbey just days before the court date. The offer is of £1700 ( the first offer was £1000) and it is in full and final settlement of my claim. The letter is from Inga Kirkman. It's written that this offer is an attempt to reach an amicale resolution of my claim without recourse to a FULLY CONTESTED court hearing.

What do you think should I accept it? Abbey ows me around £2500 in total interest included.

or should I wait for the full refund? What's your advice? Will I ever see the full amount or could this claim end up badly for me at the court? :confused:

Link to post
Share on other sites

Estelle

 

 

Fully contested....................."bring it on" should be your answer.......they won't turn up but will pay you in full.

 

Don't accept that offer................it's derisory:mad:

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

Link to post
Share on other sites

abbey e-mails are first name dot last name@ abbey.com, so it's

 

[email protected] make sure you click the read receipt

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...