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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Newlyn Notice of Enforcement for council tax Liabilty Order dated 19/02/2015

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Hi all, 

I have received some great help here in the past and was wondering if anyone could assist me with this issue.  

I have just received a "Notice of Enforcement" from Newlyn's dated 12/03/2024.  The Enforcement details box just states "  Magistrates Liability Order dated 19/02/2015 for non - payment of council tax 31/03/2015 and nothing else and it's not clear what year it is even for.  I have to assume 2015.

I've attached a copy.

I lived in this property from late 2015 to June 2020 and paid all my council tax on a monthly basis and have no knowledge of these arrears or even this Liability Order.

I have lived in my current property since June 2020 and have never received anything other than this enforcement notification today, nine years after it was obtained. 

The council on the order were notified when I changed council tax accounts, in May 2020, as well as when and where I was moving too. 

At no point did they contact me to advise or even ask for these council tax arrears.

In fact I've received nothing from them at my new address.  

I've read up on Liability Orders and believe they have no time limit and are not covered by the 6 year rule, I'm just wondering if this is correct?

Also, that I had 21 days from the Order to appeal, but having no knowledge of this in 2015, is it too late to now appeal?  It's not to clear from what I've read. 

They've given me until 26/03/24 to deal with this, which surely is not right after nine years.

Thanks for any help or assistance given here. 



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ring the originating council and find out what is going on.

many are doing this under some new historic council tax debt unit that has been implement.

basically getting back old debts as they are short of money.

the NOE gives 7 days warning before further action, like a visit and its fee is £75.

should the bailiff then attend, the extra fee is £235, giving a total of £310 , thats all they can charge.

just remember there is no right of forced entry on CTAX LO's so simply ignore them and it'll go back to the originating council.



please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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